Airbnb
Consumer · Travel marketplace
- HQ
- San Francisco, US
- Founded
- 2008
- Size
- 7,000+
- Funding
- Public (ABNB)
- Website
- airbnb.com
- Blog
- medium.com
Products
Consumer · Travel marketplace
Airbnb currently has 38 active AI-related job listings. The majority of these roles, 61%, are focused on agents. The top hiring function is Engineering, with 33 positions. Frequent tech tags include agent_orchestration, llm_observability, and rag, suggesting a focus on building and managing AI agent systems. Over the last 30 days, Airbnb has posted 11 new AI roles, representing a 38% increase compared to the prior 30-day period.
Currently tracking 24 active AI roles, up 31% versus the prior 4 weeks. Primary focus: Agent · Engineering. Salary range $117k–$310k (avg $226k).
Airbnb currently has 42 active AI-related roles in our index. The most common open titles are: (Contract) Senior Data Scientist, Platform Inference - MarTech DS Measurement, AI Engineer, Community Support Engineering, Android Software Engineer, Quality Platform, Engineering Manager, Core Entities & Trip Intelligence, Engineering Manager, Quality Platform. Most positions are in Engineering and Product.
Airbnb's active AI hiring is concentrated in: agents (62%), application (12%), data (12%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Airbnb is hiring AI talent in: United States (25 roles), India (6 roles), Brazil (6 roles), China (5 roles).
Job postings at Airbnb most frequently reference: agent orchestration, llm observability, model serving, evals, fine tuning.
In the past 30 days, Airbnb has posted 16 new AI-related roles. That is a +78% change versus the prior 30 days (9 → 16).
| Title | Stage | AI score |
|---|---|---|
| Senior Analyst, Advanced Analytics This role focuses on building data infrastructure, measurement systems, and self-service analytics tools to support Airbnb's international growth. The analyst will develop and lead initiatives for international growth strategy, focusing on measurement, tool building, and insights generation from various data sources. They will collaborate with multiple stakeholders and leverage AI technologies to enhance their craft. | — | 2 |
| Systems Engineer, BizTech Systems Engineer role focused on designing, building, and maintaining Finance integrations and reports on Oracle, with contributions to AI-assisted automation and cross-functional systems. The role involves Python development, integration design, and supporting enterprise platforms. | — | 1 |
| Senior Manager, Technical Program Management (Guest & Host Technology) Senior Manager, Technical Program Management for Airbnb's Guest & Host Technology organization. This role focuses on managing and scaling a team of TPMs, driving process improvements, and ensuring successful delivery of product features, with an emphasis on leveraging AI to enhance productivity and minimize manual work. The role requires strong leadership, cross-functional collaboration, and experience in technical program management within a customer-facing product environment. |
| — |
| 1 |
| Senior Creative Director, Social & Content Senior Creative Director, Social & Content at Airbnb, responsible for overseeing social workstreams, shaping a content ecosystem, and developing social-native content systems for global audiences. This role requires a visionary creative leader with expertise in video-first content, platform-native execution, and collaboration across marketing, product, and external creators. | — | 0 |
| Employee Relations Lead -India This role is for an Employee Relations Lead with over 10 years of experience in Human Resources, focusing on managing complex workplace matters, developing ER frameworks, and providing subject matter expertise. The role involves conducting investigations, advising leaders, developing processes, and ensuring compliance with labor laws, particularly in the India and APAC region. It requires strong collaboration with Legal and Talent teams, and a focus on reinforcing company culture and values. | — | 0 |
| Senior Manager, Revenue Operations Senior Manager, Revenue Operations at Airbnb, responsible for financial processes, procedures, and controls for platform operations. Ensures financial reporting and audit readiness, manages high-value accounts, and leads a team. Embraces an AI-enabled mindset, leveraging technology and automation while maintaining human oversight for AI-assisted workflows. Partners with finance, tech, and AI teams to develop accounting-specific AI use cases and governance. | — | 0 |
| Growth Marketing Lead, Metasearch & Paid Social Growth Marketing Lead for Metasearch & Paid Social at Airbnb, responsible for managing and scaling global programs, optimizing bidding strategies, and driving measurable impact through biddable media. Requires extensive experience in performance marketing, deep technical fluency in feed-based marketing, and strong analytical and collaboration skills. | — | 0 |
| Growth Marketing Lead, Metasearch & Paid Social Airbnb is seeking a Growth Marketing Lead for Metasearch & Paid Social in London or Paris. This role will manage and scale metasearch programs globally, develop paid social strategies, and optimize bidding. The ideal candidate has 9+ years of experience in performance marketing, deep understanding of feed-based marketing and technical aspects of growth marketing, and strong analytical and project management skills. | — | 0 |
| Community Engagement Lead, Spain and Portugal Airbnb is seeking a Community Engagement Lead for Spain and Portugal to build and lead their Host Community strategy. This role involves implementing and iterating on community programs, developing new value propositions for host growth, designing engagement initiatives, and identifying country-specific projects to drive host success and business goals. The lead will also manage a Community Engagement Manager and collaborate closely with various internal teams and external stakeholders, including leveraging familiarity with regulatory environments to drive host engagement on compliance initiatives. | — | 0 |
| Lead Insider Threat Investigator Lead Investigator for Insider Threat, focusing on complex investigations involving cybersecurity, financial misconduct, IP theft, and data exfiltration. Responsibilities include technical investigations, OSINT, interviews, evidence collection, and ensuring adherence to legal and regulatory requirements. Requires deep expertise in digital forensics, cloud security, log analysis, and enterprise forensic tools, along with strong legal acumen. | — | 0 |
| Senior Technical Program Manager, Payments Senior Technical Program Manager for Airbnb's Payments Engineering team, responsible for leading complex, cross-functional programs to deliver strategic business priorities in payments. Requires strong technical background, program management skills, and ability to influence stakeholders. | — | 0 |
| Manager, Recruiting Systems and Data Manager for Airbnb's Recruiting Systems and Data team, responsible for owning the recruiting tech stack strategy, leading analysts, and driving data and systems decisions. The role involves defining the roadmap for the recruiting technology ecosystem, managing system implementations, designing data architecture, establishing data governance, and building advanced analytics for recruiting insights. Requires expertise in recruiting systems, HR technology, or people analytics, with team management experience. | — | 0 |
| Senior Resourcing Lead, Creative Operations Airbnb is seeking a Senior Resourcing Lead for their Marketing & Creative Operations team. This role will manage all aspects of resource management for their internal creative studio, including sourcing, onboarding, staffing, budget, and systems. The ideal candidate will have extensive experience in creative services, resource management, and operational leadership. | — | 0 |
| Sales Operations Intern, Italy Sales Operations Intern for Airbnb's Supply team in Milan, focusing on host acquisition, retention, and growth. Responsibilities include supporting sales pitches, tracking metrics, generating reports, managing host communication campaigns, and coordinating events. Requires strong analytical, organizational, and communication skills, with fluency in English and Italian. Familiarity with SQL and Excel is expected. | — | 0 |
| Manager Business Process Improvement Manager for Business Process Improvement within Airbnb's Community Support team, focusing on making operations more efficient, effective, and adaptable through continuous improvement and proactive process engineering. The role involves leading a team of analysts, designing systems for AI-readiness and automation, and collaborating with cross-functional partners to drive systemic improvements. | — | 0 |
| Senior Manager, Workforce Planning Senior Manager, Workforce Planning for Airbnb's Community Support team, focusing on optimizing staffing levels, enhancing customer interaction quality, driving service level performance, and balancing cost control with SLAs. Responsibilities include workforce scheduling, capacity planning, service level management, performance analysis, and team leadership. | — | 0 |
| Lead Program Manager, Organic Social Lead Program Manager for Airbnb's Organic Social team, responsible for the operational strategy and execution of always-on content series. This role focuses on defining and refining workflows, governance, and systems to enable a world-class creative team to produce consistent, high-quality content globally. The position requires strong strategic thinking, stakeholder management, and experience in content operations and program management within a large digital brand. | — | 0 |
| Senior Social Lead, India Senior Social Lead for Airbnb in India, focusing on Instagram and YouTube. Responsible for defining and scaling local social strategy, building a distinctive brand voice, and driving engagement through culture-forward programming and compelling content. Requires extensive experience in social media strategy, creative leadership, and deep platform expertise. | — | 0 |
| Senior Staff Software Engineer, Storage Senior Staff Software Engineer role focused on building and operating a unified data store and access gateway for Airbnb. This involves developing a scalable, reliable, and secure storage infrastructure, including data schematization and compliance solutions. The role requires deep expertise in distributed systems and infrastructure. | — | 0 |
| Safety Specialist This role is a Safety Specialist at Airbnb, focusing on handling complex safety concerns for the community, including issues like discrimination, personal safety threats, and exploitation. It's a frontline, customer-facing role involving direct interaction with customers via various channels, end-to-end case management, and risk assessment. The position requires strong communication, problem-solving, and customer service skills, with an emphasis on adaptability and professionalism in a fast-paced, sometimes high-pressure environment. The role also involves contributing to service improvement and potentially assisting less experienced team members. | — | 0 |
| Senior Analyst Advanced Analytics Senior Analyst, Advanced Analytics role to help Airbnb unlock the next generation of hosts by normalizing and expanding hosting in Multifamily buildings. This role will sit under the Airbnb for RealEstate (A4RE) team and support our Product and Business Operations teams. | — | 0 |
| Staff Frontend Engineer, Client Data & Networking Platform This role is for a Staff Frontend Engineer on Airbnb's Client Data & Networking Platform team. The team owns the data layer of Airbnb's client tech stack, including GraphQL runtime, client networking infrastructure, and developer tooling. The engineer will empower other Airbnb engineers to build fast, reliable, and data-rich features at scale by improving infrastructure and tooling. Responsibilities include partnering with product teams, developing cross-platform solutions, collaborating with infrastructure teams, and participating in all phases of software development. Required experience includes 10+ years, TypeScript, GraphQL/REST APIs, platform/infrastructure/developer productivity teams, strong engineering fundamentals (networking, performance, caching, storage, async), mentoring, and influencing engineering strategy. Experience building agentic AI solutions is a plus. | — | 0 |
| Senior Growth & Operations Manager, EMEA Senior Growth & Operations Manager for Airbnb's EMEA region, focusing on accelerating business growth by developing and executing local growth plans, primarily driving demand. This role involves end-to-end ownership of cross-functional initiatives, sourcing innovative growth levers, managing business operations, and presenting insights to leadership. Requires strong analytical, project management, and communication skills, with experience in business consulting or strategy/operations in a scale-up environment. | — | 0 |
| Senior Growth & Operations Manager, EMEA Senior Growth & Operations Manager for Airbnb in EMEA, focusing on accelerating regional growth by driving demand through local growth plans and cross-functional initiatives. The role involves strategy definition, execution, measurement, and presenting insights to leadership. | — | 0 |
| Market Manager Market Manager for Airbnb Hotels in the DACH and CEE region, responsible for supply health and expansion, acquiring high-quality inventory, managing partner relationships, and driving market presence. This role involves developing acquisition strategies, generating leads, managing strategic partnerships, and refining supply management strategies. | — | 0 |
| Market Manager - Acquisition Market Manager for Airbnb's Homes Supply team, focused on growing and acquiring high-quality hosts and homes in Seoul, South Korea. This role involves developing and managing acquisition campaigns, generating and converting leads, managing strategic partnerships, and analyzing data to drive organic supply growth. It requires experience in growth marketing, sales, business development, and program management within technology or marketplace sectors. | — | 0 |
| Enablement & Infrastructure Manager, Reputation Manager for Airbnb's Reputation team, focusing on enabling, operationalizing, and sharpening local campaigns with a scaled approach. This role supports the Director, Tourism & Events in identifying and implementing tools and tactics to elevate engagement and roll out market-based amplification campaigns. Responsibilities include managing policy media and storytelling campaigns, identifying ways to amplify engagement through various channels, innovating on campaigning tactics, supporting internal communications, and ensuring team operational excellence (reporting, KPI tracking, budget management). Requires 6+ years in marketing/PR, strong project management, strategic thinking, and understanding of political/social dynamics. | — | 0 |
| Supervisor, Luxe Operations Supervisor for Airbnb's Luxe Operations team in Gurugram, India. This role involves leading a team of Luxe Operations Specialists to ensure high standards of service across the Luxe host lifecycle, blending people leadership, operational oversight, and stakeholder partnership. Responsibilities include overseeing the host journey, managing escalations, developing team members, managing schedules, driving process improvements, and analyzing performance data. Requires 8-10 years of experience, with at least 3 years in management, and a proven track record in KPI-driven environments. | — | 0 |
| Growth Strategy & Operations Lead This role is for a Growth Strategy & Operations Lead for France at Airbnb, focusing on developing and executing growth initiatives to accelerate the business. The lead will align functions, manage business projects, and drive impact on demand and supply. Responsibilities include owning initiatives end-to-end, sourcing and operating growth levers, driving business operations meetings, presenting analysis to leadership, and monitoring business performance. Requires 10+ years of experience, strong project management, analytical mindset, and fluency in French and English. | — | 0 |
| Senior Release Manager, CS Platform Senior Release Manager for Airbnb's Community Support (CS) Platform, focusing on the successful launch of internal software to CS agents globally. This role involves managing the end-to-end release process, ensuring clear communication between various teams (Platform Management, TPM, Engineering, Testing, Operations), maintaining documentation, defining and tracking release metrics, identifying and resolving risks, and facilitating go/no-go decisions. The role also includes owning post-launch monitoring and retrospectives to drive continuous improvement. | — | 0 |
| Gestionnaire principal·e des mises en production, plateforme du service à la clientèle This role is a Senior Product Launch Manager for Airbnb's Customer Support Platform. The primary focus is on managing the successful launch of internal software used by customer support agents globally. Responsibilities include acting as a liaison between various teams (platform management, technical project management, engineering, testing, operations), maintaining documentation, implementing best practices for software launches, defining and tracking key metrics, identifying and resolving risks, facilitating go/no-go decisions, and post-launch monitoring. The role requires strong program/project/launch management experience, excellent communication, problem-solving, and organizational skills, with a good understanding of the software development lifecycle and Agile methodologies. | — | 0 |
| Communications Lead, Global Celebrity and Entertainment This role leads the international celebrity and entertainment communications for Airbnb, focusing on embedding the brand into pop culture through talent partnerships and global campaigns. It requires managing international teams, aligning global strategy with regional execution, and working with talent agencies and stakeholders. | — | 0 |
| Recruiter, Foundation Americas Recruiter for Airbnb's Foundation Americas team, focusing on talent acquisition and hiring strategies across various functions and regions. Responsibilities include full-cycle recruitment, market research, pipeline building, and advising hiring managers. | — | 0 |
| Senior Connectivity Partner Manager - Seoul, South Korea Senior Connectivity Partner Manager for Airbnb in Seoul, South Korea, focusing on managing and growing API connectivity partnerships with supply enterprises and software partners in the APAC region. Responsibilities include prospecting, contracting, onboarding, optimizing partnerships, and driving commercial value through strategic relationship management and data-driven insights. Requires strong account management, hospitality tech experience, and fluency in Korean and English. | — | 0 |
| Specialist, Premium Support (L6 - Ireland - Portuguese) This role is for a Specialist in Premium Support at Airbnb, based in Ireland. The primary responsibilities include providing end-to-end customer service, managing complex cases, and engaging with both customers and internal stakeholders. The role requires fluency in English and Portuguese, strong problem-solving skills, and adaptability in a fast-paced environment. Experience in multicultural customer service, preferably in the hospitality industry, is required. | — | 0 |
| Supervisor Safety This role is a Supervisor for the Safety team at Airbnb, focusing on managing a team that handles urgent and escalated personal safety cases. The role involves people management, performance management, ensuring compliance with policies and SLAs, and contributing to service improvements. It requires experience in safety, risk management, and handling sensitive cases, with a strong emphasis on people leadership and operational execution within a regulated environment. | — | 0 |
| Senior Growth & Operations Manager, EMEA Senior Growth & Operations Manager for Airbnb in EMEA, focusing on accelerating regional growth by driving demand through local growth plans and cross-functional initiatives. The role involves strategy definition, execution, measurement, and operational management, working with marketing, product, data science, and other teams. Requires strong analytical, project management, and communication skills. | — | 0 |
| Executive Escalations Senior Associate This role focuses on resolving high-stakes customer escalations for Airbnb, requiring deep investigation, strategic problem-solving, and cross-functional collaboration to improve user experience and mitigate brand risk. The role involves acting as a subject matter expert on policies and compliance, making high-stakes judgment calls, and driving strategic change based on escalation trends. It emphasizes empathy-led advocacy and operational excellence, drawing parallels to high-stakes service industries like luxury hospitality, aviation, healthcare, and finance. | — | 0 |
| Programs and Business Operations Lead, Cities This role focuses on leading strategic development and execution of regulatory programs and business operations globally. It involves advising cross-functional teams, building program management frameworks, translating regulatory trends into business strategies, and driving high-impact projects to ensure compliance and support Airbnb's growth. The role requires extensive experience in regulatory operations, legal/policy compliance, and navigating complex regulatory environments. | — | 0 |
| Senior Regulatory Operations Manager, Cities This role focuses on managing and scaling regulatory compliance strategies and programs for Airbnb's Cities team globally. It involves developing and driving regulatory initiatives, leading scaled programs, managing cross-functional stakeholders, and analyzing strategic opportunities for risk reduction. The role requires strong analytical, organizational, and communication skills, with experience in regulatory operations, compliance, or consulting. | — | 0 |
| Partner Operations Manager This role is for a Partner Operations Manager at Airbnb, focusing on supporting the global Delivery function by driving partner and service performance. The manager will be accountable for the performance of their partners and services, and will be an expert in operationalizing and driving business process outsourcing. Key responsibilities include enabling and overseeing a strong operational environment, ensuring high quality support, supporting strategic initiatives, and driving improved performance. The role requires extensive experience in customer service, operations, and partner management, with strong skills in data analysis, stakeholder management, and problem-solving. | — | 0 |
| Senior Connectivity Partner Lead This role focuses on managing relationships with API partners in the connectivity space for Airbnb, aiming to grow and shape the partner ecosystem. It involves product strategy, API ecosystem design, account management, and developing joint business plans. The role requires a global view, commercial acumen, and the ability to influence partner behavior and drive outcomes. | — | 0 |
| Senior Principal, Marketing Strategic Finance & Analytics Senior Principal, Marketing Strategic Finance & Analytics at Airbnb. This role focuses on financial strategy, insights, and measurement for the Marketing organization, including budget management, KPI setting, ROI evaluation, and strategic support for growth marketing initiatives. Requires strong analytical, financial modeling, and cross-functional collaboration skills. | — | 0 |
| Field Sales Associate, Services Field Sales Associate for Airbnb Services in Mexico City, focusing on lead generation, in-person sales pitches, and initiating onboarding for services hosts. This role is a 12-month fixed-term contract. | — | 0 |
| Specialist, Premium Support (French speaking) This role is for a Specialist, Premium Support at Airbnb, based remotely in Ireland. The position requires fluency in both English and French, with advanced proficiency in spoken and written communication. The specialist will provide end-to-end customer service, manage complex cases, and engage with both customers and internal stakeholders, particularly within the Luxury segment. Responsibilities include case resolution, proactive user experience enhancement, and contributing to team improvement through insights and documentation. The role requires flexibility, problem-solving skills, and a strong sense of ownership, with some on-call duties for emergency situations. | — | 0 |
| Host Communications Strategy Lead This role is for a Host Communications Strategy Lead at Airbnb, focusing on developing and executing communication plans for new features, products, and community updates. It requires a blend of strategic communications, marketing, and experience collaborating with technical and creative teams. The role involves defining engagement goals, developing campaigns, drafting messaging, and reporting on key metrics. While AI is mentioned as a tool, the core function is product marketing and communications, not AI development. | — | 0 |
| Program Manager, Community Support Program Manager for Airbnb's Community Support team, focusing on implementing large-scale, cross-functional programs to drive strategic goals. This role involves bridging business functions, managing projects from scoping to launch, and influencing stakeholders across the organization to enhance the customer support experience. | — | 0 |
| Senior Business Development Manager, Southeast & Mid-Atlantic Senior Business Development Manager for Airbnb's real estate partnerships, focusing on expanding the Airbnb-friendly program across apartments, for-sale properties, and aparthotels in the Southeast & Mid-Atlantic US. Responsibilities include outreach, sales funnel management, closing deals, and growing existing partnerships, measured by sales into high-impact partners. Requires 8+ years of experience, bilingual proficiency in English and Spanish, and a strong background in real estate development and sales. | — | 0 |
| Lead, Advanced Analytics, Services Lead, Advanced Analytics, Services role at Airbnb focused on analyzing supply and demand for new services, defining metrics, building benchmarks, conducting experimentation, and providing data-driven insights to support strategic decisions. This role requires deep technical expertise in data analysis, experimentation, and causal inference within a marketplace setting. | — | 0 |
| Gestionnaire, Soutien à la sécurité This role is for a Manager, Safety Support at Airbnb in Canada. The primary focus is on customer service management, team leadership, and operational excellence within a customer support context. Responsibilities include coaching and developing a team of support ambassadors, managing complex and sensitive cases, ensuring high-quality service delivery, and fostering a positive and diverse team environment. The role requires strong organizational skills, adaptability, and a customer-centric approach. | — | 0 |