Airbnb
Consumer · Travel marketplace
- HQ
- San Francisco, US
- Founded
- 2008
- Size
- 7,000+
- Funding
- Public (ABNB)
- Website
- airbnb.com
- Blog
- medium.com
Products
Consumer · Travel marketplace
Airbnb currently has 38 active AI-related job listings. The majority of these roles, 61%, are focused on agents. The top hiring function is Engineering, with 33 positions. Frequent tech tags include agent_orchestration, llm_observability, and rag, suggesting a focus on building and managing AI agent systems. Over the last 30 days, Airbnb has posted 11 new AI roles, representing a 38% increase compared to the prior 30-day period.
Currently tracking 24 active AI roles, up 31% versus the prior 4 weeks. Primary focus: Agent · Engineering. Salary range $117k–$310k (avg $226k).
Airbnb currently has 42 active AI-related roles in our index. The most common open titles are: (Contract) Senior Data Scientist, Platform Inference - MarTech DS Measurement, AI Engineer, Community Support Engineering, Android Software Engineer, Quality Platform, Engineering Manager, Core Entities & Trip Intelligence, Engineering Manager, Quality Platform. Most positions are in Engineering and Product.
Airbnb's active AI hiring is concentrated in: agents (62%), application (12%), data (12%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Airbnb is hiring AI talent in: United States (25 roles), India (6 roles), Brazil (6 roles), China (5 roles).
Job postings at Airbnb most frequently reference: agent orchestration, llm observability, model serving, evals, fine tuning.
In the past 30 days, Airbnb has posted 16 new AI-related roles. That is a +78% change versus the prior 30 days (9 → 16).
| Title | Stage | AI score |
|---|---|---|
| Senior Corporate Communications Manager, DACH & CEE Senior Corporate Communications Manager for DACH & CEE at Airbnb, based in Berlin. This role focuses on shaping and executing communications strategy, managing press relations, and navigating complex regulatory landscapes in Germany and surrounding regions. The position requires strong storytelling, crisis management, and media engagement skills to position Airbnb as a responsible community actor and protect its reputation. | — | 0 |
| Senior Data Engineer, BizTech Senior Data Engineer role focused on building and optimizing batch and real-time data pipelines and data models for business-critical operations, including tax, payments, and legal regulations. The role involves technical leadership, cross-functional collaboration, and advancing data engineering practices within the company. | — | 0 |
| Manager, Engineering - Guest & Host Engineering Manager for Airbnb's Core Foundation team, focusing on client application foundations including instrumentation, performance, and feature architecture. The role involves defining long-term direction, driving adoption of best practices, and managing a team to build high-quality, performant features across platforms. |
| — |
| 0 |
| Senior Software Engineer, Payments Senior Software Engineer for Airbnb's Payments platform, focusing on reliability, observability, and operational excellence. The role involves designing, implementing, and maintaining large-scale systems and tools to ensure the availability and resilience of the Payments platform. While AI/ML experience is a plus, the core of the role is in backend software development for distributed systems, with a strong emphasis on reliability engineering principles and practices. | — | 0 |
| Senior Enablement Manager This role is for a Senior Enablement Manager at Airbnb, focusing on the APAC region. The primary responsibility is to drive the consistent acquisition, growth, and retention of high-quality supply by owning onboarding, training, and continuous development for field and vendor teams. The role involves localizing global enablement programs, partnering cross-functionally, and leveraging enablement tools and insights to improve business outcomes. While the role mentions AI-powered sales enablement content and AI/people-powered operations, the core function is enablement and operations, not direct AI/ML development or research. | — | 0 |
| Senior Staff Software Engineer, Network Infrastructure Senior Staff Software Engineer, Network Infrastructure at Airbnb. This role focuses on designing, building, and operating the software and solutions that connect all Airbnb users and services, including traffic proxy, load balancer, service mesh, and network security systems. The position requires technical leadership in evolving network architecture, working with cloud-native technologies, and influencing large infrastructure initiatives. Experience with large-scale networking systems, public cloud providers, and open-source technologies like Istio and Envoy is preferred. | — | 0 |
| Staff Software Engineer - Guest & Host Staff Software Engineer at Airbnb focusing on co-hosting tools and services. This role involves leading the development of major subsystems, establishing technical vision, and ensuring scalable, efficient, and high-quality solutions for the hosting services platform. The engineer will collaborate with cross-functional teams and mentor other engineers. | — | 0 |
| Market Associate, Services This role supports the growth of differentiated service products by identifying, onboarding, and managing high-quality service providers in a given territory. It involves executing core supply acquisition and revenue-driving activities, including onboarding, market data analysis, and host optimization. The role requires collaboration with senior leaders and cross-functional partners, developing local market knowledge, and supporting localized supply initiatives. Responsibilities include optimizing business for revenue growth, executing daily initiatives for host portfolios, leveraging data insights, nurturing business relationships, understanding software integrations, and relaying feedback. | — | 0 |
| Senior Market Manager Senior Market Manager role at Airbnb focusing on managing and expanding hotel supply in a specific territory. Responsibilities include account management, supply acquisition, market strategy, and partner support to ensure the best inventory and deals for guests. The role requires strong analytical, communication, and relationship-building skills, with an emphasis on autonomous operation and mentorship. | — | 0 |
| Senior Manager, Market Management AMER, Experiences Senior Manager, Market Management for Airbnb Experiences in AMER, responsible for leading a team to manage, optimize, and grow experiences in their assigned cities. This role focuses on cultivating a host community, scaling excellence, and driving sustainable growth by aligning regional initiatives with global priorities and empowering the team to anticipate trends and execute with precision. | — | 0 |
| Manager, Connectivity Partner This role is for a Manager, Connectivity Partner at Airbnb, focusing on managing and growing relationships with software partners (Channel managers, CRS, PMS systems) to drive Airbnb's business in the hotel sector. The role involves leading a team, developing strategy, managing KPIs, and collaborating with various internal teams to improve partner performance and feature adoption. It requires significant experience in sales/account management, team leadership, and the hospitality technology space. | — | 0 |
| Senior Market Manager Senior Market Manager for Airbnb in Italy, responsible for supply health, quality, and growth by managing professional host accounts and acquiring high-quality inventory. This role involves building market presence, developing acquisition strategies, converting leads, maintaining experience quality, nurturing host relationships, and iterating on supply management strategies for both developed and new markets. | — | 0 |
| Growth Marketing Lead, Japan Growth Marketing Lead for Airbnb in Japan, responsible for developing and executing data-driven marketing strategies, managing cross-functional projects, and driving business performance in the Japanese market. | — | 0 |
| Senior Market Manager, Hotels Senior Market Manager for Airbnb Hotels in Sydney, Australia. Responsible for expanding Airbnb's hotel supply in the region by acquiring and managing hotel partners, developing acquisition strategies, and fostering relationships. This role involves working cross-functionally with various teams and leveraging data to identify growth opportunities. | — | 0 |
| Senior Marketing Manager, Korea Senior Marketing Manager for Airbnb Korea, responsible for developing and implementing local marketing plans to drive brand voice and profitable growth. This role involves collaborating with cross-functional teams, managing agency partners, and overseeing budget and analytics for marketing activities. | — | 0 |
| Software Engineer, Guest & Host Software Engineer role focused on building and scaling systems to manage global regulatory compliance and drive supply growth for Airbnb, working closely with cross-functional teams. | — | 0 |
| Senior Market Manager Senior Market Manager role at Airbnb focused on managing and expanding hotel supply in a specific territory. This involves account management, supply acquisition, strategic planning, and acting as a local market expert to ensure the best inventory and deals for guests. The role also involves mentoring colleagues and collaborating with cross-functional teams. | — | 0 |
| Senior Specialist, Premium Support (Korean Speaking) Senior Specialist, Premium Support (Korean Speaking) at Airbnb, focusing on providing end-to-end customer service for premium segments, managing complex cases, and engaging with internal and external stakeholders. Requires strong communication, problem-solving, and customer service expertise. | — | 0 |
| Senior Software Engineer, Reliability Engineering Senior Software Engineer for Airbnb's Site Reliability Engineering team in São Paulo, Brazil. Focuses on developing and maintaining tools and systems for service reliability, monitoring, and incident management at scale. Responsibilities include incident response, leading high-severity incidents as Incident Commander, and collaborating with engineering teams to ensure service reliability and operability. | — | 0 |
| Specialist, Premium Support This role is for a Specialist in Premium Support at Airbnb, focusing on providing end-to-end customer service to the Airbnb community, particularly the Luxury segment. Responsibilities include complex case management, personalized support, and contributing to team improvement through operational knowledge and stakeholder engagement. The role requires strong communication, problem-solving, and customer service expertise, with a minimum of 3 years of relevant experience, preferably in multicultural customer service or the hospitality industry. | — | 0 |
| Senior Specialist, Premium Support (Mandarin) Senior Specialist, Premium Support role at Airbnb, focusing on providing end-to-end customer service for premium segments, including complex case management and stakeholder engagement. Requires strong communication, problem-solving, and organizational skills, with proficiency in English and Mandarin. | — | 0 |
| Senior Specialist, Premium Support (Japanese speaker) Senior Specialist, Premium Support at Airbnb, focusing on providing end-to-end customer service for premium segments, managing complex cases, and engaging with stakeholders. Requires strong communication, problem-solving, and customer service expertise, with a focus on hospitality and autonomy. | — | 0 |
| Team Specialist, Premium Support This role is a Team Specialist for Premium Support at Airbnb, focusing on operational excellence within customer support. The specialist will provide guidance on case handling, manage high-severity cases, ensure a smooth operational environment by balancing workloads and managing queues, and collaborate with cross-functional partners. They will also report on performance trends, provide insights for service improvement, and support leadership with documentation and continuous improvement initiatives. The role requires strong operational experience, problem-solving skills, and the ability to work in a fast-paced, high-pressure environment. | — | 0 |
| Staff Fullstack Software Engineer, Marketing Technology Staff Fullstack Software Engineer for Airbnb's Marketing Technology team, focusing on building a no-code/low-code platform for marketing content authoring, segmentation, and lifecycle management across various channels. The role involves technical leadership, system design, cross-functional collaboration, and mentoring engineers to drive business impact and scalability. | — | 0 |
| Staff Android Engineer, Reservation Management & Additional Products Staff Android Engineer role at Airbnb focused on Reservation Management and Additional Products. Responsibilities include exploring and developing new product experiences, designing and implementing scalable Android practices, mentoring engineers, leading technical investments, and writing production code with tests. Requires 10+ years of experience, expertise in Android development (Kotlin, Jetpack Compose), and strong engineering/coding skills. | — | 0 |
| Engineering Manager, Guest & Host Engineering Manager for Airbnb's Guest & Host Services team, focusing on co-hosting and user-facing experiences. The role involves leading a team of software developers to build and improve hosting services, balancing short-term business outcomes with long-term technical stability. It requires prototyping, developing new product experiences, leading investments in technical capabilities, and collaborating with cross-functional partners. The role also emphasizes recruiting, nurturing talent, and fostering an inclusive team culture. | — | 0 |
| Senior iOS Automation Engineer Senior iOS Automation Engineer at Airbnb focused on building and maintaining test automation coverage for features and releases, leveraging AI and tooling to redefine Quality Engineering. The role involves working with product engineering teams, developing test tools, writing test code, participating in design reviews, and integrating automated tests into CI/CD pipelines. | — | 0 |
| Senior Systems Engineer, (Python, GenAI, MCP) Senior Systems Engineer role focused on designing, building, and maintaining Oracle integrations and reports, as well as supporting application infrastructure. Requires experience in programming languages, ERP modules, cloud solutions, data security, CI/CD, messaging infrastructure, databases, and web services. Experience with OIC, SQL, PL/SQL, and OCI is good to have. Exposure to automations, end-to-end integrations, Redwood pages, BIP, BICC, OTBI, and OCI PaaS architecture is also beneficial. The role involves understanding requirements, documenting designs, and participating in the SDLC. A willingness to learn new technologies and skills in designing MCP systems or AI solutions is mentioned, with exposure to Oracle ERP cloud AI Agents and building ERP MCP servers being an added advantage. | — | 0 |
| Senior Software Engineer, Guest & Host Senior Backend Engineer role at Airbnb focused on the Guest Displays & Platforms team, owning the main product details page and anchoring the guest booking flow. Responsibilities include leading development of new features, reconciling new features with existing functionality, working with designers, and identifying patterns for developer velocity and technical quality. The role involves architecting and implementing complex features, collaborating with cross-functional partners, and driving systemic improvements. | — | 0 |
| Senior Full-Stack Engineer, App Experience and Frameworks (Frontend-Heavy) Senior Full-Stack Engineer (Frontend-Heavy) at Airbnb in China, focusing on building foundational frameworks and app-wide features for guest and host experiences. Requires 5+ years of experience in frontend (React/Angular) and backend development (Java, Kotlin, C++), with strong architectural skills and end-to-end product delivery. | — | 0 |
| Process Strategy and Optimization Manager Drives large-scale, cross-functional initiatives to advance strategic goals of Fraud and Safety Operations, enhancing user experience, reducing fraud and safety risks, and optimizing operational efficiency. Translates operational needs into product, policy, and system requirements, driving strategic alignment and identifying opportunities for process improvement and innovation. Acts as a subject matter expert on workflows, tools, and processes, leading cross-functional project teams and championing continuous improvement. Defines and tracks KPIs, promotes a data-driven culture, and collaborates with peers. | — | 0 |
| Frontend Engineer, Payments Frontend Engineer for Airbnb's Payments team, focusing on growth and personalization. This role involves leading a small frontend team, collaborating with cross-functional partners globally, and driving the development of high-quality Payments products. Responsibilities include design, implementation, testing, and team management. | — | 0 |
| Specialist, Premium Support (Korean Speaking) This role is for a Specialist in Premium Support at Airbnb, requiring Korean and English language proficiency. The primary focus is on providing end-to-end customer service, complex case management, and stakeholder engagement, particularly for the Luxury segment. The role involves interacting with customers through various channels, ensuring case resolution, and proactively enhancing user experience. It emphasizes strong communication, problem-solving, and adaptability in a fast-paced environment. | — | 0 |
| Strategy and Business Growth Lead - Mexico City This role focuses on driving strategic business growth for Airbnb's Experiences, owning demand strategy for priority markets and leading global cross-functional programs. It requires strong analytical skills, go-to-market expertise, and the ability to align teams to achieve business objectives and scale initiatives efficiently. | — | 0 |
| Business Development Lead This role is for a Business Development Lead for Airbnb in Canada, focusing on identifying, establishing, and managing strategic partnerships to support business goals. The role requires significant experience in strategic partnerships and business development, with a critical need for evaluating financial and strategic benefits of potential partnerships and understanding the competitive landscape. | — | 0 |
| Responsable du developpement des affaires This role is for a Business Development Manager at Airbnb Canada, responsible for leading strategic partnerships and business development initiatives. The individual will collaborate with various internal teams and external partners to identify opportunities, build relationships, and evaluate the financial and strategic benefits of potential partnerships. The role requires 10-12 years of experience in strategic partnerships or business development. | — | 0 |
| Senior Market Manager, Services Senior Market Manager for Airbnb's Services division, focusing on acquiring and developing unique supply in assigned territories. This role involves building market presence, managing host relationships, and developing localized supply management strategies. It is a 12-month fixed-term contract. | — | 0 |
| Senior Staff Software Engineer, Payments Senior Staff Software Engineer for Airbnb's Payments team, focusing on architecture, technical strategy, and mentorship. The role involves designing and building systems that support community partner experiences, including decision support, knowledge management, and workflow orchestration, while leveraging AI advancements. Requires extensive experience in software engineering, technical leadership, and cross-functional collaboration. | — | 0 |
| Senior Software Engineer, Service Tools Senior Software Engineer on the Service Tools team at Airbnb, responsible for enabling backend developers to develop, test, and maintain code quickly and reliably. This role involves building next-gen build systems, working on CI/CD integrations, improving editor experience, and shaping technical strategy to enhance developer productivity and reduce costs. The role requires strong backend development skills, experience with distributed systems, and ideally Bazel and monorepos. | — | 0 |
| Senior Data Engineer, Payments Senior Data Engineer on the Payments team at Airbnb, focusing on data pipelines and models for tax, payments, and legal compliance. The role involves building and maintaining critical data infrastructure, ensuring data accuracy and quality, and collaborating with cross-functional teams. Experience with distributed data platforms, ETL schedulers, and SQL is required. | — | 0 |
| Premium Support Delivery Manager (Japanese Speaking) Airbnb is seeking a Premium Support Delivery Manager (Japanese Speaking) to manage customer service operations and teams in Japan. The role requires extensive experience in customer service, team management, operational leadership, and data analysis to drive performance and ensure high-quality support for the Airbnb community. | — | 0 |
| Senior Specialist, Premium Support (German) Senior Specialist, Premium Support role at Airbnb, focusing on providing end-to-end customer service in English and German, handling complex and urgent cases, and engaging with internal stakeholders. Requires strong communication, problem-solving, and customer service expertise, with flexibility to adapt to evolving business needs. | — | 0 |
| Senior Communications Lead, DACH & CEE This is a Senior Communications Lead role for Airbnb in Germany, DACH, and CEE. The role involves leading communications strategy, managing a team and agency partners, and developing campaigns for both corporate/policy and consumer communications. It requires expertise in translating global brand propositions to local audiences and advising senior leadership. | — | 0 |
| Staff Platform Manager, Community Experience Platforms Staff Platform Manager for Community Experience Platforms at Airbnb, focusing on building and scaling support experiences for guests and hosts. This role involves defining product strategy, creating roadmaps, and leading cross-functional teams to deliver best-in-class support platform capabilities. Requires strong product management, communication, and user experience skills. | — | 0 |
| Senior Data Scientist - Inference, Global Markets Senior Data Scientist role focused on building and optimizing products for global markets at Airbnb. The role involves partnering with cross-functional teams, defining product scopes, architecting measurement plans using A/B tests and causal inference, interpreting experimental outcomes, researching customer behaviors, and developing scalable frameworks and models to tailor products for local markets. Requires strong SQL, Python/R, and stakeholder communication skills. | — | 0 |
| Sales Operations Lead, APAC This role focuses on sales operations strategy for acquisition activities in the APAC region, ensuring business and vendor partners meet performance expectations and shaping strategies for growth acquisition. It involves defining strategic vision, partnering with cross-functional teams, leading forecasting and pipeline analysis, driving lead prioritization, and translating performance data into actionable insights. | — | 0 |
| Spécialiste, Sécurité This role is for a Safety Specialist at Airbnb in Canada, focusing on handling complex customer safety concerns in a call center environment. The specialist will interact with customers across various channels, manage case resolution, identify threats, and contribute to improving safety processes. The role requires strong communication, problem-solving, and customer service skills, with an emphasis on empathy, discretion, and rapid decision-making in high-pressure situations. | — | 0 |
| Specialist, Safety This role is a frontline customer support position focused on handling safety concerns for Airbnb's community. It involves complex case management, direct customer interaction via various channels, and assessing threatening behaviors. The role requires strong communication, problem-solving, and judgment skills, with an emphasis on providing support to survivors and maintaining confidentiality. It also involves contributing to service improvement and stakeholder engagement. | — | 0 |
| Senior Software Engineer, Infrastructure Senior Software Engineer, Infrastructure role focused on designing, building, and operating Airbnb's production network infrastructure, including traffic proxy, load balancer, service mesh, and network security systems. The role involves working with cloud-native technologies and open-source communities like CNCF and Istio. | — | 0 |
| Engineering Manager, Cloud Networking (Brazil) Engineering Manager for Cloud Networking in Airbnb's Brazil office, responsible for leading a team, managing network infrastructure, and contributing to technical designs. Focuses on reliability, scalability, and efficiency of the production network. | — | 0 |