Betterment
Fintech · Robo-advisor
- HQ
- New York City, US
- Founded
- 2008
- Website
- betterment.com
Fintech · Robo-advisor
Betterment currently has 5 active AI-related job listings. The majority of these roles, 60%, are focused on agents. The company is hiring for roles primarily in Engineering and Product functions, with all positions located in the United States. Recent job postings highlight a focus on technologies such as LLM observability, evals, and guardrails.
Currently tracking 5 active AI roles, down 42% versus the prior 4 weeks. Primary focus: Agent · Engineering. Salary range $110k–$270k (avg $186k).
Betterment currently has 5 active AI-related roles in our index. The most common open titles are: CX Automation Performance Analyst, Sr. CX Programs & Automation Manager , Sr. Engineering Manager, Sr. Software Engineer, Sr. Staff Engineer. Most positions are in Engineering and Product.
Betterment's active AI hiring is concentrated in: agents (60%), application (40%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Betterment is hiring AI talent in: United States (5 roles).
Job postings at Betterment most frequently reference: llm observability, evals, guardrails, model serving, agent orchestration.
In the past 30 days, Betterment has posted 0 new AI-related roles. That is a -100% change versus the prior 30 days (5 → 0).
| Title | Stage | AI score |
|---|---|---|
| Sr. Staff Engineer Sr. Staff Engineer on the AI Platform team at Betterment, a fintech company. This role focuses on building the foundation for AI-powered features, including shared infrastructure, LLM evaluation frameworks, and internal libraries. The engineer will shape AI product strategy, collaborate with product and compliance, and ship customer-facing AI functionality in a regulated environment. The role requires strong technical leadership, expertise in LLM systems (prompt engineering, agentic workflows, evaluation), and experience operating AI features in production. | AgentEval Gate | 8 |
| Sr. CX Programs & Automation Manager Betterment is seeking a Sr. CX Programs & Automation Manager to own the full lifecycle of AI initiatives within their customer support and operations. This role focuses on shipping AI solutions to improve customer experience and agent efficiency, with key metrics including automation rate, AHT reduction, agent productivity, and customer satisfaction. The manager will build and maintain an AI roadmap, translate pain points into use cases, lead delivery in partnership with various teams, drive adoption of AI tools, and ensure responsible AI deployment. Requires 7-10+ years of experience in CX operations or product management with hands-on experience launching AI/automation in support environments. | Agent | 7 |
| Sr. Software Engineer Sr. Software Engineer on the AI Platform team at Betterment, a fintech company. The role focuses on building shared infrastructure, LLM evaluation frameworks, and internal libraries to enable product teams to develop and deploy AI-powered features responsibly. This includes shipping customer-facing AI functionality and collaborating with legal and compliance in a regulated environment. | AgentEval Gate | 7 |