Cresta
Vertical AI · Contact center AI
Vertical AI · Contact center AI
Currently tracking 36 active AI roles, with 12 new openings in the last 4 weeks. Primary focus: Agent · Engineering. Salary range $60k–$280k (avg $188k).
Cresta currently has 50 active AI-related job listings. The majority of these roles, 66%, are focused on agents, with serving infrastructure and post-training each representing 10% of the openings. Engineering is the top function for hiring. Recent activity shows a significant increase in new AI roles, with 4 new positions posted in the last 30 days, a 100% increase compared to the previous 30-day period.
Cresta currently has 48 active AI-related roles in our index. The most common open titles are: Infrastructure Engineer/SRE (3), Senior Forward Deployed Engineer (AI Agent) (3), Senior Full Stack Engineer - Conversation Intelligence (2), AI Deployment Manager, EMEA, AI Quality Assurance Intern. Most positions are in Engineering and Product.
Cresta's active AI hiring is concentrated in: agents (65%), serving infrastructure (10%), post-training (10%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Cresta is hiring AI talent in: United States (18 roles), Canada (13 roles), United Kingdom (6 roles), Romania (2 roles).
Job postings at Cresta most frequently reference: agent orchestration, model serving, llm observability, rag, evals.
In the past 30 days, Cresta has posted 1 new AI-related role.
| Title | Stage | AI score |
|---|---|---|
| Senior Machine Learning Engineer - Voice Experience Senior Machine Learning Engineer focused on building and improving AI-powered voice systems for contact centers. This role involves working on ASR, speech understanding, agentic workflows, and real-time production systems, with a strong emphasis on model quality, evaluation, and production deployment. | Post-trainAgent | 9 |
| Conversation Design Intern (Customer Success) The Conversation Design Intern will assist in designing, building, deploying, and tuning AI conversation models for real-time coaching and virtual agents in contact centers. This role involves collaboration with internal teams and customers, defining labeling guidelines for training AI models, and leading model maintenance efforts. | Post-train |
| 7 |
| Associate Conversational AI Designer This role focuses on designing, building, deploying, and tuning AI conversation models for contact center agents and virtual agents. It involves defining labeling guidelines for training models and leading model maintenance efforts, with a specific mention of using Google's Dialogflow CX. | Post-train | 7 |