DocuSign
Enterprise · E-signature
- HQ
- San Francisco, US
- Founded
- 2003
- Website
- docusign.com
Enterprise · E-signature
DocuSign currently has 24 active AI-related job listings. The majority of these roles, 79%, are focused on agents, with serving infrastructure and post-training each accounting for 8% of the listings. Engineering is the dominant function, with 19 roles, and hiring is primarily concentrated in the United States and India. Frequent tech tags include agent_orchestration, model_serving, and rag, suggesting a focus on agent-based AI systems. Over the last 30 days, DocuSign has added 10 new AI roles, representing a 100% increase compared to the previous 30-day period.
DocuSign currently has 35 active AI-related roles in our index. The most common open titles are: Machine Learning Engineer (3), Software Engineer (3), AI Engineer (2), Intelligent Automation Engineer (2), Software Engineer, Sales (2). Most positions are in Engineering and Product.
DocuSign's active AI hiring is concentrated in: agents (71%), serving infrastructure (14%), application (6%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
DocuSign is hiring AI talent in: United States (16 roles), India (15 roles), Ireland (3 roles), France (2 roles).
Job postings at DocuSign most frequently reference: agent orchestration, model serving, llm observability, rag, fine tuning.
In the past 30 days, DocuSign has posted 19 new AI-related roles. That is a +171% change versus the prior 30 days (7 → 19).
| Title | Stage | AI score |
|---|---|---|
| Program Manager, AI & Innovation Program Manager for AI & Innovation at DocuSign, focusing on operationalizing AI at scale across the enterprise. The role involves managing the end-to-end AI experimentation lifecycle, building and iterating on prompts, workflows, and agents, and translating AI opportunities into program roadmaps. It requires a hands-on understanding of the LLM lifecycle, AI system design, and challenges unique to AI systems, with a focus on moving from experimentation to production-grade deployment. | Agent | 7 |
| Director, Partner Digital Transformation and Success This role focuses on shaping and building AI-driven digital experiences for Docusign's partner ecosystem, aiming to enhance partner engagement, learning, and co-selling through intelligent and agentic platforms. The Director will lead the strategy, design, and operationalization of these next-generation experiences, making it easier for partners to succeed with Docusign. | Agent |
| 7 |
| Sr. Director, Business Support Operations This role leads the global strategy, systems, and operational frameworks for Docusign's customer support ecosystem, partnering with executive leadership to drive AI transformations for enhanced performance and cost efficiency. Responsibilities include defining roadmaps, governing workforce management, overseeing KPIs, and representing the global support organization in strategic planning, while anticipating industry disruptions driven by AI and leveraging emerging technology trends. | — | 5 |
| Vice President, Sales Strategy & Operations DocuSign is seeking a Vice President of Sales Strategy & Operations to lead a data-driven sales engine, optimize GTM architecture, and drive operational rigor. This role will leverage AI, automation, and advanced analytics to provide predictive sales intelligence, forecasts, and pipeline assessments. The VP will also focus on eliminating operational friction, accelerating deal velocity, and ensuring alignment across sales and partner ecosystems. A key aspect of this role is establishing an AI-first operating standard for the team. | — | 5 |
| Lead Application Product Manager - Customer Success Lead Product Manager for internal applications at DocuSign, focusing on customer success and operations. The role involves defining product vision and roadmaps, partnering with stakeholders and engineering, and driving buy vs. build decisions. Key responsibilities include mapping user journeys, defining data strategies, and shipping AI/ML-powered capabilities like chatbots or recommendations. Experience with AI/ML products, B2B SaaS, and CRM/CS ecosystems is required. | Agent | 5 |
| Sr. Director, Security Governance, Risk and Compliance This role leads the Security Governance, Risk, and Compliance (GRC) program, focusing on embedding security into product and enterprise workflows. It involves managing a global GRC team, defining a product vision for GRC, automating manual activities, and leveraging AI/ML for efficiency. The role ensures compliance with security frameworks, regulatory requirements, and customer needs, while also supporting sales and driving revenue growth through GRC product innovation and delivery. | — | 5 |
| Sr Product Manager, New Revenue Senior Product Manager for New Revenue at DocuSign, focused on accelerating revenue growth through zero-to-one initiatives, creating new growth levers, customer experiences, and offerings. This role involves building and launching novel experiences and end-to-end growth initiatives to unlock new audiences and acquisition channels, partnering closely with engineering, design, and growth experts. | — | 5 |
| Senior Director, PLG User Experiences Senior Director of PLG User Experiences at DocuSign, leading a team of designers and researchers to transform customer and business problems into seamless growth engines. The role focuses on end-to-end experience strategy for key flows like trial sign-up and checkout, aiming to move beyond feature delivery to systemic value creation. A key aspect is revolutionizing internal workflows by infusing AI tools and methodologies into the design process to accelerate prototyping, research synthesis, and content generation. This is a people manager role reporting to the Group Vice President, E-Commerce and Product-Led Growth. | — | 5 |
| Sr. Manager, People Operations This role is for a Sr. Manager, People Operations at DocuSign, responsible for leading the global People Operations function. The role involves ensuring clear communication, efficient workflows, and exceptional service across the employee lifecycle. A key aspect is transforming HR service delivery to an agentic-led support model and leveraging AI tools to automate processes and improve efficiency. The position requires managing a global team, overseeing Workday transactions, and collaborating with technical teams. | — | 5 |
| Lead Product Manager - AI (Finance, HR, Procurement, Legal) Product Manager to lead the integration of AI and Generative AI into enterprise platforms for Finance, HR, Procurement, and Legal. Requires expertise in enterprise packaged software and defining product requirements for AI-first solutions. | Agent | 5 |
| Belonging & Talent Product Director This role leads the design and evolution of a Belonging product portfolio, focusing on employee experience and business outcomes. It involves defining roadmaps, building products and programs, running pilots, and leveraging data and AI tools to foster psychological safety, trust, and engagement. The role also includes team leadership and stakeholder management. | — | 5 |
| Growth Business Operations & Process Excellence Lead This role focuses on architecting and scaling operating systems, programs, and automation for the Growth organization. It involves designing scalable infrastructure and operating models, building shared execution frameworks, standardizing processes, and leading cross-functional initiatives. A key aspect is designing an AI-first GTM stack to increase efficiency, personalization, and experimentation velocity, and identifying automation opportunities across Growth. The role also involves owning elements of the Growth operating rhythm and driving enablement for AI, analytics, and workflow tools. | — | 5 |
| Growth Global Prospecting Director This role focuses on developing and executing a global partner-sourced prospecting strategy within Sales Development. It involves aligning sales and marketing goals, driving innovation in prospecting methodologies (including AI-powered and agentic capabilities), identifying scalable engagement motions, and optimizing conversion rates through data analysis. The role also involves diagnosing and implementing process improvements, automation, and cross-team collaboration to enhance partner-sourced pipeline creation and velocity. | — | 5 |
| Product Data Science Intern Product Data Science Intern at DocuSign to support data-driven product development. Responsibilities include collaborating with cross-functional teams, developing data science models, designing experiments, analyzing A/B tests, and building dashboards to provide actionable insights and key business metrics. The role focuses on improving customer experience, engagement, and retention through data analysis and product improvements. | Ship | 5 |
| GTM Intelligence Manager This role focuses on transforming business queries into actionable insights using conversation intelligence data (like Gong) and other sources. The manager will develop enterprise-level reporting to synthesize conversational data, guide strategic business decisions, and translate GTM needs into new platform capabilities by leveraging AI for data extraction and insight generation. Success requires technical expertise, understanding of SaaS GTM operations, and the ability to turn data into clear recommendations. | — | 5 |
| Sr. Director, Support - Strategic Accounts Senior Director of Support for Strategic Accounts at DocuSign, responsible for leading global, multi-functional teams to deliver high-touch support for enterprise customers. The role involves defining strategic vision, driving proactive engagement, and ensuring rapid incident resolution. It also includes sponsoring AI-driven support models and autonomous diagnostic agents, and anticipating industry disruptions driven by AI to enhance functional strategy. | — | 1 |
| Sr. Product Manager Senior Product Manager for Docusign Platforms, responsible for defining the system strategy supporting enterprise customers. This role involves translating technical architecture into business outcomes, managing complex cross-organizational conversations, and driving launch efficiency for new features and pricing packages. The PM will define and operationalize success metrics, understand customer personas, and collaborate with various internal teams to ensure successful product delivery and go-to-market. | — | 0 |
| Regional Vice President, Small to Medium Business Regional Vice President of Sales for Small to Medium Business at DocuSign, responsible for managing and motivating a team of Account Executives to achieve sales quotas, monitor performance, and drive revenue growth for the Docusign Agreement Cloud offering. The role involves coaching, mentoring, pipeline management, forecasting, and developing sales strategies. | — | 0 |
| Regional Vice President Regional Vice President to manage a team of enterprise sellers focused on Docusign's Intelligent Agreement Management (IAM) platform suite, including CLM & AI solutions. This role involves strategic sales planning, territory optimization, pipeline management, team building, coaching, and direct participation in complex deals. The RVP will also collaborate with marketing, product management, and customer success teams to drive growth and ensure alignment with market needs. | — | 0 |
| Agility Market Development Representative This role is focused on market development and sales support within DocuSign, involving prospecting, lead qualification, and GTM experimentation. While it mentions leveraging new prospecting technologies and testing emerging technologies, the core function is sales development, not direct AI/ML model development or deployment. | — | 0 |
| Agility Sales Development Representative This role is focused on sales development, prospecting potential clients, qualifying them through targeted questions, and aligning Docusign's product offerings. It involves a significant amount of outbound calling and aims to drive prospecting innovation at scale using new technologies and approaches. | — | 0 |
| Senior Director, Strategic Partnerships This role is for a Senior Director of Strategic Partnerships at DocuSign, focusing on managing and growing the global go-to-market alliance with Salesforce. The position involves leading a team, developing partnership strategies, driving revenue, and collaborating with internal and external stakeholders to expand market reach and ensure customer success within the Salesforce ecosystem. While DocuSign uses AI in its products, this specific role is centered on partnership management and business development, not direct AI/ML development or research. | — | 0 |
| Sr. Account Executive, Commercial Sales This role is for a Sr. Account Executive at DocuSign, focusing on selling the company's Intelligent Agreement Management platform, which leverages AI to streamline business agreements. The role involves developing new business, managing sales pipelines, exceeding quotas, and collaborating with internal teams. While DocuSign uses AI in its products, this specific role is in sales and does not involve building or directly working with AI models or systems. | — | 0 |
| Account Executive, Small to Medium Business This is an Account Executive role for Small to Medium Businesses at DocuSign, focusing on developing and closing new business and expanding the company's footprint with current customers. The role involves achieving sales quotas, managing a sales pipeline, delivering sales presentations, and collaborating with internal teams. It is an individual contributor role with a hybrid work designation. | — | 0 |
| Sr. Technical Account Manager This role is for a Sr. Technical Account Manager at DocuSign, focusing on ensuring the technical health of enterprise customer implementations. Responsibilities include resolving complex technical issues, providing product guidance, managing service disruptions, and identifying technical optimization opportunities. The role requires strong troubleshooting, customer relationship management, and technical expertise in SaaS environments. | — | 0 |
| ECS Account Executive Enterprise Account Executive at DocuSign, responsible for developing and closing new business and expanding the company's footprint in current customers by selling additional products and services within an assigned territory or vertical. The role requires exceeding sales quotas, managing pipelines, and collaborating with internal teams. | — | 0 |
| Account Executive, Small to Medium Business Account Executive for Small to Medium Business at DocuSign, responsible for developing and closing new business or expanding footprint with current customers. Focuses on exceeding quotas, pipeline management, and accurate forecasting. Collaborates with internal teams and partners. | — | 0 |
| Lead Brand Strategist Lead Brand Strategist to architect the long-term evolution of Docusign's brand, bridging market intelligence and execution. Responsibilities include building a multi-year brand roadmap, developing positioning and messaging, owning naming conventions, analyzing market opportunities, leading brand research, and translating strategy into creative briefs and execution. | — | 0 |
| Director, Stock Plan Administration Director, Stock Plan Administration at DocuSign, responsible for leading the global equity compensation programs, including RSUs, PSUs, and ESPP. This role involves managing the stock plan administration team, enhancing technology and processes for scale, ensuring compliance with global legal, tax, and securities regulations, and supporting SEC reporting. The position requires expertise in equity administration systems, SEC reporting, SOX, and global compliance, with a focus on delivering best-in-class participant support and education. | — | 0 |
| Account Executive, Enterprise Enterprise Account Executive at Docusign responsible for driving revenue growth and expanding footprint within strategic enterprise accounts. This role involves leading cross-functional teams, building customer partnerships, and delivering transformative agreement solutions. It requires experience in complex, consultative enterprise sales environments and a passion for creating business outcomes through technology. | — | 0 |
| Account Executive, Commercial FINS Install This is an Account Executive role focused on selling DocuSign's Intelligent Agreement Management platform, which includes AI capabilities, into the Financial Services (FINS) vertical. The role involves developing new business, closing deals, managing sales cycles, and exceeding quotas. While the company's product has AI components, the role itself is sales-focused and does not involve building or directly working with AI/ML models. | — | 0 |
| Sr. Legal Counsel, Cybersecurity This role is for a Sr. Legal Counsel focusing on Cybersecurity at DocuSign. The responsibilities include providing legal advice on cybersecurity risks and compliance, supporting security audits, enhancing data governance, and assisting with incident response. The role also involves supporting global AI governance to ensure responsible innovation. While the role touches on AI governance, its core function is legal and cybersecurity, not AI/ML development. | — | 0 |
| Sr. GTM Leadership Enablement Program Manager This role is for a Sr. GTM Leadership Enablement Program Manager at DocuSign. The primary focus is on designing and scaling development programs for global sales and success leadership, equipping them with coaching frameworks, operational rhythms, and AI-powered insights to drive team performance. The role involves architecting learning journeys, establishing coaching certification programs, and utilizing AI-driven data to diagnose skill gaps and measure program ROI. While the role leverages AI tools and data, it does not involve building or shipping AI models or agents. | — | 0 |
| Account Executive, Strategic Enterprise Enterprise Account Executive responsible for developing and closing new business or expanding footprint in assigned geographic territory. Accountable for exceeding quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects. | — | 0 |
| Product Manager Product Manager for Healthcare & Life Sciences (HLS) at DocuSign, focusing on delivering solutions that support patients, clinicians, administrators, payers, and life sciences stakeholders. The role involves defining strategy, building roadmaps, understanding customer needs, and working with cross-functional teams to deliver product capabilities. Experience with healthcare ecosystems and regulatory frameworks like HIPAA and FDA is required. | — | 0 |
| Enterprise Market Development Representative This role is a Market Development Representative for Docusign, focused on generating new business through outbound calls and emails to potential clients. The role involves qualifying prospective customers, aligning Docusign's product offerings, and researching targeted accounts. It is an individual contributor role with a focus on strategic selling within the SaaS industry. | — | 0 |
| Senior Director, FP&A Growth Senior Director, FP&A Growth at DocuSign, responsible for financial planning and analysis for the global Growth organization, including marketing, sales development, and product-led growth. This role involves P&L management, long-range planning, budgeting, forecasting, and providing financial leadership to shape strategy. It is a people management role reporting to the VP, GTM Finance. | — | 0 |
| Sr. Product Manager, Signing APIs Senior Product Manager for DocuSign's Signing APIs, focusing on improving customer success KPIs, developing roadmaps, and leading strategy for reliability and value growth. This role involves collaborating with cross-functional teams to bring innovative solutions to market, owning the backlog, and driving end-to-end strategy and product roadmap for the area. The position requires experience in technical product management, building enterprise cloud/SaaS products, and working with developer experiences and scaled customer-facing APIs. | — | 0 |
| Business Development Director Business Development Director responsible for defining, planning, and executing growth initiatives with Docusign partners, working in close collaboration with cross-functional teams and key partners. The core objective is to build a scalable partnerships growth engine around Docusign sales and GTM priorities. | — | 0 |
| Product Manager - Data Onboarding Product Manager for DocuSign's Navigator Data Onboarding team, focusing on expanding how enterprise customers bring agreements into the intelligent agreement management platform. Responsibilities include collaborating with Product, Engineering, and Design, evaluating industry best practices for data migration and document categorization, and developing product requirements. | — | 0 |
| Solution Consultant - Public Sector Solution Consultant for Public Sector at DocuSign, partnering with sales teams to understand customer challenges and demonstrate how DocuSign's Intelligent Agreement Management platform provides value through integrated solutions. This role focuses on presales activities, including custom demonstrations and technical Q&A, to secure new business. | — | 0 |
| Principal Solution Engineer This role is for a Principal Solution Engineer at DocuSign, focusing on partnering with sales teams to understand customer business challenges and build integrated solutions leveraging DocuSign's platform, particularly their Intelligent Agreement Management offering. The role involves technical sales, custom demonstrations, and articulating business value to enterprise clients within the Contract Lifecycle Management space. | — | 0 |
| Sr. Sales Strategy & Operations Analyst This role supports the sales organization, driving revenue growth and operational efficiency by advising sales leaders, owning performance analytics, supporting forecasting, establishing organizational design, and collaborating with supporting functions. It requires experience in sales strategy, operations, SQL, Salesforce, and Excel. | — | 0 |