Klaviyo
Enterprise · Marketing automation
- HQ
- Massachusetts, US
- Founded
- 2012
- Website
- klaviyo.com
Enterprise · Marketing automation
Klaviyo has 41 active AI-related job listings, with a significant focus on roles within the agents stage, which constitutes 76% of their current openings. Engineering is the primary function for these hires, with the United States being the dominant hiring country. The company is frequently seeking expertise in areas such as agent orchestration, model serving, and RAG. Over the last 30 days, Klaviyo has posted 10 new AI roles, representing a 17% decrease compared to the previous 30-day period.
Currently tracking 22 active AI roles, down 45% versus the prior 4 weeks. Primary focus: Agent · Engineering. Salary range $116k–$264k (avg $186k).
Klaviyo currently has 33 active AI-related roles in our index. The most common open titles are: Senior AI Engineer (3), Lead Data Science Analyst, GTM Strategic Analytics and Insights (2), Lead GTM Data Operations Analyst, AI Workflows (2), Lead GTM Data Operations Analyst, AI Workflows, AI Engineering Manager - Amplify C.S. Most positions are in Engineering and Product.
Klaviyo's active AI hiring is concentrated in: agents (79%), application (12%), data (6%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Klaviyo is hiring AI talent in: United States (27 roles), Ireland (5 roles), United Kingdom (1 role).
Job postings at Klaviyo most frequently reference: agent orchestration, llm observability, model serving, rag, guardrails.
In the past 30 days, Klaviyo has posted 7 new AI-related roles. That is a -36% change versus the prior 30 days (11 → 7).
| Title | Stage | AI score |
|---|---|---|
| Lead AI Software Engineer - Amplify C.S Lead AI Software Engineer for the Amplify team, focusing on building internal tools, platforms, and AI-powered automation to improve efficiency and scale for Klaviyo's internal operations across various departments. The role involves technical oversight, driving technical vision, leading complex projects, defining architectural evolution, and mentoring engineers, with a strong emphasis on AI-first development and establishing guardrails. | Agent | 7 |
| Pre-Sales Solutions Engineer (Italian Speaking) This role is a Pre-Sales Solutions Engineer for Klaviyo's EMEA Commercial team, focusing on the Italian-speaking market. The role involves supporting the technical aspects of sales deals, demonstrating the value of Klaviyo's platform to customers, and building customer confidence through technical expertise. While the role uses AI tools and mentions AI-powered demo data generators, its core function is in sales enablement and customer technical consultation, not direct AI/ML model development or deployment. |
| — |
| 5 |
| Sr Pre-Sales Solution Engineer (French speaking) Senior Pre-Sales Solutions Engineer for Klaviyo's EMEA Commercial team, focusing on the Entrepreneur and SMB segment. This role involves acting as a trusted advisor, owning the technical win in sales cycles, designing solutions, and delivering tailored demos. The position requires fluency in French and English, with experience in B2B SaaS pre-sales, web technologies, APIs, and data integrations. The role also involves contributing to internal assets and providing feedback to product teams. While not directly building AI models, the role utilizes AI tools and contributes to AI-powered internal projects. | — | 5 |
| AI Engineering Manager - Amplify C.S Engineering Manager for the Amplify team at Klaviyo, focusing on building internal tools, platforms, and AI-powered automation to improve efficiency and productivity across various departments. The role involves leading engineering teams, shaping technical direction, and partnering with stakeholders to deliver scalable software solutions. Emphasis on practical application of AI tools and workflows to solve real-world operational problems. | Agent | 5 |
| Customer Support Specialist, German (Weekend Shift) This role is for a German-fluent Customer Support Specialist at Klaviyo, a company focused on empowering creators with first-party data. The specialist will provide high-quality product support, troubleshoot issues, and guide customers on technical and non-technical questions. A key aspect is the requirement to experiment with and learn about AI tools and workflows to improve efficiency, although the core function is customer support. | — | 5 |
| Customer Support Specialist, Spanish (Weekend Shift) Customer Support Specialist for Klaviyo, a marketing automation platform. The role involves providing exceptional customer support, troubleshooting software issues, and guiding users on non-technical aspects. A key requirement is the willingness to explore and integrate AI tools and workflows to enhance efficiency and customer service. | — | 5 |
| Customer Support Specialist, French (Weekend Shift) Customer Support Specialist role at Klaviyo, focusing on providing exceptional assistance to French-speaking EMEA customers using the Klaviyo platform. The role involves developing in-depth product knowledge, resolving customer issues via email and chat, and supporting both technical and non-technical queries. A key aspect is transforming workflows by integrating AI to build smarter systems and ways of working. Requires fluency in English and French, weekend availability, and experience in a customer-facing role. Familiarity with AI experimentation and a desire to learn and apply new AI tools are essential. | — | 5 |
| Customer Support Specialist, Dutch (Weekend Shift) This role is a Customer Support Specialist for Klaviyo, a company that empowers creators with first-party data. The specialist will provide exceptional assistance to Dutch-speaking customers, resolve issues, and offer guidance on the Klaviyo platform and related e-commerce topics. A key aspect of the role involves exploring and implementing AI tools and workflows to enhance efficiency and customer support. | — | 5 |
| AI Software Engineer II - Amplify C.S Software Engineer II on the Amplify team building internal tools, platforms, and AI-powered automation for internal business operations. Focus on designing, building, and maintaining internal web applications, APIs, data pipelines, and AI-powered workflows. Role involves end-to-end ownership of features, collaboration with internal customers, and contributing to system architecture and operational health. Uses modern AI tools for development workflow. | Agent | 5 |
| Senior AI Software Engineer - Amplify C.S Senior AI Software Engineer on the Amplify team, responsible for building internal tools, platforms, and AI-powered automation to improve efficiency and scale for internal teams. The role involves designing, building, and owning complex internal products, APIs, data pipelines, and AI-powered workflows, partnering with internal customers, and ensuring operational excellence. The engineer will also use modern AI tools in their development workflow and contribute to shared patterns for building internal tools and AI systems. | Agent | 5 |
| Engineering Manager - Amplify C.S Engineering Manager for the Amplify team, which builds internal tools, platforms, and AI-powered automation to improve efficiency and productivity across various departments at Klaviyo. The role involves leading engineering teams, shaping technical direction, and partnering with stakeholders to deliver scalable software solutions, including AI-driven systems and agents. | Agent | 5 |
| Associate Growth Specialist, Italian & Spanish Speaker This role is for an Associate Growth Specialist at Klaviyo, a company focused on empowering creators in e-commerce. The role involves handling inbound demo requests and free accounts, providing first-touch interactions, and acquiring new logos while maintaining customer experience. Responsibilities include fielding demand, running consultative demos, conducting business discovery, qualifying leads, and managing a high-velocity pipeline. The role requires fluency in English, Italian, and Spanish, and experience in business development within a SaaS environment is preferred. The position is part of the Marketing organization within the Growth motion and collaborates with Sales, Product, and Customer Success. | — | 0 |
| Outbound Business Development Representative - Central (German speaking) This role is for an Outbound Business Development Representative at Klaviyo, a company that provides a marketing technology solution. The role involves identifying potential clients, partnering with Account Executives to generate opportunities, and developing/iterating messaging. While the company mentions AI fluency and responsible AI use, this specific role is focused on sales and business development, not on building or directly working with AI/ML models. | — | 0 |
| Renewal Specialist Renewal Specialist role at Klaviyo, a SaaS company, focused on retaining and expanding customer relationships by managing end-to-end customer renewals, supporting upsell opportunities, and ensuring a seamless customer experience. The role involves cross-functional collaboration with Customer Success, Sales, Finance, and Legal teams, risk identification, forecasting, and process execution. Requires 2-5 years of experience in customer-facing roles within enterprise software or SaaS. | — | 0 |
| Partner Sales Specialist (France, Middle East & Africa), French-Speaker This role is a Partner Sales Specialist for Klaviyo, focusing on building and deepening relationships with new partners (marketing agencies, systems integrators) in France, Middle East, and Africa. The primary responsibilities include sourcing, activating, and enabling these partners, educating them on the partner program, and training them on how to leverage Klaviyo's tools. The role involves consultative selling to understand partner business models and identify growth opportunities, as well as collaborating with internal teams like Partner Account Managers, Sales, Support, and Customer Success. While the company mentions AI fluency and responsible AI use, this specific role is focused on sales and partner enablement, not direct AI/ML development or research. | — | 0 |
| Account Executive, Commercial, French Speaker Klaviyo is seeking a French-speaking Account Executive to build their client base across EMEA, manage sales cycles, and drive revenue for their MarTech SaaS solutions. The role requires a minimum of 1 year of experience in net-new revenue quota achievement, experience selling to e-commerce/retailers, and fluency in English and French. | — | 0 |
| Outbound BDR Manager - Southern Europe This role is for an Outbound BDR Manager in Southern Europe at Klaviyo, a company focused on empowering creators with first-party data. The manager will lead a team of BDRs to exceed quotas, focusing on recruitment, training, motivation, and performance improvement through 1:1s and scorecard reviews. The role requires experience managing BDRs, strong communication skills, and proficiency with sales tools. While the company mentions AI fluency and its use in the hiring process, this specific role is in sales management and does not involve building or directly using AI/ML models. | — | 0 |
| Onboarding Specialist (French Speaking) This role is for an Onboarding Specialist who speaks French and English. The primary responsibility is to guide new customers through their initial 30-90 days on the Klaviyo platform, ensuring successful implementation and fast time-to-value. The role involves acting as a trusted advisor, managing customer relationships, project management, platform setup, configuration, testing, and early performance optimization. It also includes providing proactive support, tracking progress, monitoring health metrics, and partnering cross-functionally. The ideal candidate has 2-3+ years of experience in Customer Success, Onboarding, or Implementation, strong project management and communication skills, and an analytical mindset. Experience with CRM/customer success tools is expected, and familiarity with marketing technology, e-commerce, data analysis, or marketing strategies is a plus. The company emphasizes curiosity and proactivity in using AI tools to improve efficiency and customer outcomes. | — | 0 |
| Outbound BDR - French Speaking This role is for an Outbound Business Development Representative (BDR) in Dublin, Ireland, focusing on identifying potential clients for Klaviyo's solution, partnering with Account Executives, and developing/testing messaging. Fluency in French and English is essential. The company mentions AI fluency in its general hiring practices, but this specific role is sales-focused. | — | 0 |
| Software Engineer II, Infrastructure Security Software Engineer II, Infrastructure Security at Klaviyo. This role focuses on building and operating cloud-native security services and platforms to ensure engineers can develop secure software at high speed. Responsibilities include designing, building, and maintaining security services, improving system availability and scalability, and collaborating on system design. The role requires experience with Python/Go, AWS, Kubernetes, and distributed systems, with a focus on security, reliability, and performance. | — | 0 |
| Software Engineer II, Reliability Software Engineer II, Reliability role focused on ensuring the reliability, scalability, and sustainability of Klaviyo's critical platforms. Responsibilities include building and operating production systems, automating operational tasks, improving observability, and participating in incident response. The role requires experience with cloud-native production systems, coding for automation, understanding distributed systems failure modes, and familiarity with SRE concepts. While not core to the role, candidates are encouraged to have experimented with AI tools for efficiency. | — | 0 |
| Senior Software Engineer, Reliability Senior Software Engineer, Reliability role focused on building and operating critical platforms, ensuring reliability, scalability, and sustainability. The role involves applying software engineering principles to automate infrastructure, reduce operational toil, and improve system reliability at scale, using SRE best practices. Key responsibilities include defining SLIs/SLOs, improving observability, participating in on-call rotations, and performing quantitative analysis. The ideal candidate is a cloud-native, platform-focused SRE with experience in distributed systems, Kubernetes, and observability tools. While not core to the role, experience with AI tools and workflows is a plus. | — | 0 |
| Senior Software Engineer, Infrastructure Security | — | — |