Klaviyo
Enterprise · Marketing automation
- HQ
- Massachusetts, US
- Founded
- 2012
- Website
- klaviyo.com
Currently tracking 22 active AI roles, down 45% versus the prior 4 weeks. Primary focus: Agent · Engineering. Salary range $116k–$264k (avg $186k).
Klaviyo currently has 33 active AI-related roles in our index. The most common open titles are: Senior AI Engineer (3), Lead Data Science Analyst, GTM Strategic Analytics and Insights (2), Lead GTM Data Operations Analyst, AI Workflows (2), Lead GTM Data Operations Analyst, AI Workflows, AI Engineering Manager - Amplify C.S. Most positions are in Engineering and Product.
Klaviyo's active AI hiring is concentrated in: agents (79%), application (12%), data (6%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Klaviyo is hiring AI talent in: United States (27 roles), Ireland (5 roles), United Kingdom (1 role).
Job postings at Klaviyo most frequently reference: agent orchestration, llm observability, model serving, rag, guardrails.
In the past 30 days, Klaviyo has posted 7 new AI-related roles. That is a -36% change versus the prior 30 days (11 → 7).
Klaviyo has 41 active AI-related job listings, with a significant focus on roles within the agents stage, which constitutes 76% of their current openings. Engineering is the primary function for these hires, with the United States being the dominant hiring country. The company is frequently seeking expertise in areas such as agent orchestration, model serving, and RAG. Over the last 30 days, Klaviyo has posted 10 new AI roles, representing a 17% decrease compared to the previous 30-day period.
Enterprise · Marketing automation
| Title | Stage | AI score |
|---|---|---|
| Lead Product Manager, AI Lead Product Manager to own the strategy and execution for Klaviyo's in-app AI assistant and orchestration experience (Native Composer). This role involves defining how marketers interact with AI across the product ecosystem, shaping experiences with conversational interfaces, sub-agents, workflow automation, and intelligent recommendations. The PM will partner with Engineering, Design, Data Science, and Research to build scalable agentic systems, define orchestration patterns, and improve agent quality and usability. | Agent | 8 |
| Senior AI Engineer, ARIA Team Senior AI Engineer role focused on building and scaling LLM-powered applications and automation tools for internal employee use. Responsibilities include designing LLM integrations, RAG systems, CI/CD pipelines, and observability tooling, with a focus on full-stack development and AI engineering best practices. The role involves evaluating and fine-tuning models, and ensuring security and compliance. |
| AgentServe |
| 8 |
| Senior AI Engineer Senior Software Engineer role focused on building the next generation of AI agents for marketing and customer experience automation. The role involves designing and implementing agentic systems that autonomously create, execute, and optimize marketing strategies for businesses, directly impacting customer ROI and driving revenue. It's a backend-focused role with a strong emphasis on robust AI systems, low latency, and high-quality outputs, with opportunities for mentorship and leadership. | Agent | 8 |
| Sr. Lead AI Engineer Sr. Lead AI Engineer responsible for the technical leadership, architecture, and execution of high-impact AI services and agentic systems within the AI & Analytics organization. This role involves building and hardening AI serving systems, evolving agentic architecture, setting engineering standards, and mentoring other engineers. The focus is on hands-on technical leadership for production generative and agentic AI applications. | AgentServe | 8 |
| Engineering Manager, Customer Agent Engineering Manager to lead a team building 'Customer Agent', a conversational AI system for brands to interact with customers at scale. The role involves setting technical direction, developing the team, driving architectural decisions, and keeping pace with AI advancements. Requires strong hands-on engineering experience, ability to engage deeply with technical problems, and leadership in building/scaling agentic systems and AI-enabled products. | Agent | 8 |
| Senior AI Engineer Senior AI Engineer at Klaviyo, focusing on designing and building scalable backend systems and user experiences for AI products and AI agent solutions. The role involves developing data pipelines, serving AI models, and evolving agentic architecture. Requires strong backend and distributed systems experience, with expertise in generative AI and agentic AI applications. | AgentServe | 8 |
| Lead AI Software Engineer Lead AI Engineer responsible for designing, building, and scaling backend and ML systems for AI agents that optimize marketing and customer experience strategies. Focuses on predictive systems, autonomous learning agents, and production ML pipelines at a large scale. | AgentPost-train | 8 |
| Senior Software Engineer - Customer Agent Senior Full Stack Engineer to build Klaviyo's AI-native conversational platform, Customer Agent. The role involves designing, building, and scaling systems for intelligent workflows, conversational experiences, tool integrations, retrieval systems, and multi-channel customer engagement. The engineer will contribute to foundational platform capabilities and customer-facing features, acting as a technical leader and mentor. The team focuses on creating an extensible AI platform for personalized, autonomous customer experiences across various channels, operating with high ownership and rapid iteration. | Agent | 7 |
| Lead People Systems Engineer Lead People Systems Engineer to build AI-powered workflows, copilots, and agents for HR processes, defining the architecture, standards, and vision for AI integration within the employee lifecycle at an AI-first company. This role requires integrating with enterprise SaaS systems and ensuring responsible AI practices. | Agent | 7 |
| Senior Software Engineer, Agent Platform Senior Software Engineer focused on designing and scaling backend systems for AI products and agent solutions. The role involves contributing to agentic architecture, deploying agents and RAG in production, and evaluating performance using various AI tools. It requires strong backend experience, production ML/AI project launch, and hands-on experience with generative AI and agentic AI applications. | AgentServe | 7 |
| Lead GTM Data Operations Analyst, AI Workflows This role operates, tunes, and extends an agentic data quality pipeline for GTM data. It involves running and monitoring production pipeline sessions, diagnosing and resolving failures, refining detection rules and prompt logic, evaluating agent accuracy, and managing the handoff between automated output and human review. The goal is to improve pipeline reliability, detection and resolution quality, and data quality outcomes. | Agent | 7 |
| Lead GTM Data Operations Analyst, AI Workflows This role operates, tunes, and extends an agentic data quality pipeline for GTM data. It involves running and monitoring production pipeline sessions, diagnosing and resolving failures, refining detection rules and prompt logic, evaluating agent accuracy, and managing the handoff between automated output and human review. The goal is to improve pipeline reliability, detection and resolution quality, and data quality outcomes. | Agent | 7 |
| Lead GTM Data Operations Analyst, AI Workflows This role operates, tunes, and extends an existing agentic data quality pipeline for GTM data. It involves running production pipeline sessions, diagnosing and resolving failures, maintaining orchestration scripts, refining agent logic, evaluating agent accuracy, and managing the handoff between automated output and human review. The role focuses on operating and improving AI systems rather than building them from scratch. | Agent | 7 |
| Lead Data Science Analyst, GTM Strategic Analytics and Insights Lead Data Science Analyst role focused on GTM strategy, building predictive models, and developing AI/LLM-powered solutions for customer lifecycle insights. Emphasizes AI-augmented workflows and an LLM-aware approach. | Agent | 7 |
| Lead Data Science Analyst, GTM Strategic Analytics and Insights Lead Data Science Analyst role focused on GTM strategy, building predictive models, and developing AI/LLM-powered solutions for customer lifecycle insights. Emphasizes AI-augmented workflows and an LLM-aware approach. | Agent | 7 |
| Engineering Manager - Conversational AI Platform Engineering Manager for Klaviyo's Conversational AI Platform team, responsible for leading a fullstack team to build the UI, orchestrator, and agent platform for an AI-powered conversational marketing experience. The role involves setting technical direction for intent detection, routing, planning, and multi-step LLM workflows, driving architectural decisions, and collaborating with product and design teams. | Agent | 7 |
| Senior AI Engineer Senior AI Engineer to design, build, and scale production-grade LLM integrations and AI-powered automation tools. This role is at the intersection of applied AI research and full-stack software engineering, owning LLM integration architecture, RAG system design, CI/CD pipeline management, and production observability. The goal is to build AI that real people use at scale every day. | AgentServe | 7 |
| Senior Security Engineer - Detection and Response Senior Security Engineer role focused on building and maintaining secure, reliable, and scalable detection and response systems. The role involves developing AI-first security systems, automating detection and response, optimizing security logging data for ML models, and responding to security incidents. Requires strong programming skills (Python, Go) and experience with CI/CD and large-scale data pipelines. | AgentServe | 7 |
| Director, Product Marketing Director of Product Marketing at Klaviyo, focusing on positioning, messaging, and go-to-market strategy for their marketing solutions, including AI agents. The role involves leading a team, shaping product roadmaps, launching new features, and establishing thought leadership in AI for marketing. | — | 5 |
| Director, Product Marketing Director of Product Marketing at Klaviyo, focusing on positioning, messaging, and go-to-market strategy for their marketing solutions, including AI agents. The role involves leading a team, shaping product roadmaps, launching new features, and establishing thought leadership in AI for marketing. | — | 5 |
| Lead Security Engineer, Enterprise Security Lead Security Engineer for an AI-first company, focusing on securing corporate systems (SaaS, IAM, Zero Trust, endpoints, perimeter). This is a hands-on technical leadership role involving project delivery, setting standards, and mentoring. The role emphasizes an AI-first approach to security engineering, using AI tools for design and iteration, and taking ownership of AI-generated artifacts. Experience with enterprise security domains, Terraform, AWS, and specific security tools (Cloudflare, Wiz, CrowdStrike) is required. Nice-to-haves include GCP/Azure experience, IaC orchestration, AI agent development, or securing AI coding platforms. The company is AI-first and requires AI fluency. | — | 5 |
| Lead Security Engineer, Enterprise Security Lead Security Engineer for an AI-first company, focusing on securing corporate systems (SaaS, IAM, Zero Trust, endpoints, perimeter). This is a hands-on technical leadership role involving project delivery, setting standards, and mentoring. The role emphasizes an AI-first approach to security engineering, using AI tools for design and iteration, and taking ownership of AI-generated artifacts. Experience with enterprise security domains, Terraform, AWS, and specific security tools (Cloudflare, Wiz, CrowdStrike) is required. Nice-to-haves include GCP/Azure experience, IaC orchestration, AI agent development, or securing AI coding platforms. The company is AI-first and requires AI fluency. | — | 5 |
| Engineering Manager - SMS Delivery Engineering Manager for SMS Delivery team at Klaviyo. Leads a team of backend and full-stack engineers building and operating Klaviyo's mobile sender platform for SMS, RCS, and WhatsApp. Owns roadmap, technical direction, and operational health. Focuses on self-serve sender registration, KYC, lifecycle visibility, and a cross-channel sender management framework. Will also drive architecture, automate workflows, and improve reliability and observability. The role involves hands-on technical leadership, code contributions, and partnering with Product, Compliance, Data Science, and other mobile channel teams. A key aspect is putting AI to work for automated registration triage, anomaly detection, and agentic operations for sender management. | Agent | 5 |
| Senior Technical Program Manager Senior Technical Program Manager for the Security Strategy and Governance team, focusing on delivering complex, cross-functional programs including AI governance, third-party risk, and compliance. The role involves applying AI-enabled tools to improve program management and identifying automation opportunities within the security domain. | Ship | 5 |
| Sr. Lead Software Engineer - Mobile Channels Senior Lead Software Engineer for Mobile Channels (SMS, RCS, WhatsApp) at Klaviyo. Drives technical strategy, architecture, and roadmap for high-throughput, reliable messaging systems. Focuses on hands-on leadership, reliability, scale, and integrating AI into engineering practices and system operations. | — | 5 |
| Product Designer Product Designer role at Klaviyo, focusing on creating personalized customer experiences. The role involves designing end-to-end product experiences, translating complex workflows into intuitive solutions, and designing AI-assisted experiences. Designers actively use AI tools in their workflow for idea exploration, prototyping, and refining experiences. Collaboration with product and engineering, customer research, and usability testing are key aspects. Requires strong design fundamentals, experience with design systems, AI fluency, and a prototyping mindset. | — | 5 |
| Senior Manager, Social Media This role is for a Senior Manager of Social Media at an AI-first company (Klaviyo). The primary focus is on owning the organic social strategy end-to-end, translating complex AI concepts into engaging content, and using AI as a core part of content creation, testing, and scaling. The role involves leading a team, partnering with other departments, and defining the company's social presence for the next generation of marketing platforms. While the company is AI-first and uses AI extensively in its operations, the role itself is focused on social media strategy and content, not direct AI/ML model development or deployment. | — | 5 |
| Senior Product Designer, Editors Product Designer role at Klaviyo, focusing on designing end-to-end product experiences, simplifying complex workflows, and creating AI-assisted experiences for users. The role emphasizes ownership, rapid iteration, and collaboration with product and engineering teams. Designers actively use AI tools in their workflow for prototyping and idea generation. | — | 5 |
| Compliance Operations Analyst This role focuses on monitoring and investigating compliance operations and abuse issues within Klaviyo's platform. The analyst will partner with various teams (R&D, Deliverability, Customer) and external vendors to mitigate risk and improve long-term outcomes. A key aspect involves transforming workflows by integrating AI to build smarter systems and enhance operational efficiency. The role requires data analysis proficiency, understanding of AI in detection systems, and the ability to use AI tools to accelerate investigations and summarize incidents. | — | 5 |
| Compliance Operations Analyst This role focuses on monitoring and investigating compliance operations and abuse issues within Klaviyo's platform. The analyst will partner with various teams (R&D, Deliverability, Customer) and external vendors to mitigate risk and improve long-term outcomes. A key aspect involves transforming workflows by integrating AI to build smarter systems and enhance operational efficiency. The role requires data analysis proficiency, understanding of AI in detection systems, and the ability to use AI tools to accelerate investigations and summarize incidents. | — | 5 |
| Compliance Operations Analyst This role focuses on monitoring and investigating compliance operations and abuse issues within Klaviyo's platform. The analyst will partner with various teams (R&D, Deliverability, Customer) and external vendors to mitigate risk and improve long-term outcomes. A key aspect involves transforming workflows by integrating AI to build smarter systems and enhance operational efficiency. The role requires data analysis proficiency, understanding of AI in detection systems, and the ability to use AI tools to accelerate investigations and summarize incidents. | — | 5 |
| Account Executive, Mid-Enterprise This role is for an Account Executive focused on selling Klaviyo's platform to mid-enterprise clients. While the role itself is not directly building AI models, it emphasizes the use and exploration of AI tools to enhance sales workflows, improve efficiency, and drive customer value. The candidate is expected to have AI fluency and a proactive approach to experimenting with AI applications in a sales context. | — | 5 |
| Senior Software Engineer - Developer Infrastructure Senior Software Engineer on the Developer Infrastructure team, focusing on building and maintaining the foundational systems for efficient and safe code shipping. Responsibilities include dependency management, platform upgrades, developer productivity tools, and setting engineering standards. The role will also spearhead efforts to leverage AI within the platform lifecycle and use AI tooling for development acceleration. | — | 5 |
| Manager of Customer Success Manager of Customer Success at Klaviyo, leading a team of 8-10 CSMs to support customers, drive vision for optimal customer experience, and ensure customer retention and satisfaction. The role involves managing operations, forecasting, data analysis, and collaborating with other teams. A key aspect is transforming workflows by putting AI at the center to build smarter systems and ways of working. | — | 5 |
| Senior Customer Education Specialist (Training) This role focuses on customer education and training for Klaviyo's software, aiming to drive product adoption and customer success. While not directly building AI models, the role involves transforming workflows by putting AI at the center and exploring new AI tools and workflows to improve efficiency. The primary output is customer enablement and product adoption within the consumer/ecommerce domain. | — | 5 |
| Senior Customer Education Specialist (Training) This role focuses on customer education and training for Klaviyo's software, aiming to drive product adoption and customer success. While not directly building AI models, the role involves transforming workflows by putting AI at the center and exploring new AI tools and workflows to improve efficiency. The primary output is customer enablement and product adoption within the consumer/ecommerce domain. | — | 5 |
| Product Expert - Portuguese Speaking Klaviyo is seeking a Product Expert (Customer Support Specialist) fluent in Brazilian Portuguese to provide exceptional assistance to customers scaling their businesses with Klaviyo. The role involves developing in-depth knowledge of the Klaviyo platform, resolving customer issues through various channels, diagnosing software issues, and providing guidance on non-technical questions. A key aspect of the role is transforming workflows by putting AI at the center, building smarter systems, and exploring new AI tools and workflows to improve efficiency. The ideal candidate is a thoughtful communicator, passionate about problem-solving, self-motivated, and adaptable, with experience in relevant software and a familiarity with AI tools. | — | 5 |
| Senior Product Manager, Profiles Platform Senior Product Manager for Klaviyo's Profiles Platform, focusing on the core customer data system. This role involves owning the strategy and roadmap for how customer profile data is structured, processed, and served, working at the intersection of data infrastructure, computed data, and scalability. The goal is to ensure profile data is accurate, scalable, and usable across the platform, supporting enterprise and global use cases, data residency, and compliance needs. The role also involves building a computed properties platform and improving data modeling and transformations. | — | 5 |
| Senior Lead Product Manager, Enterprise Senior Lead Product Manager to drive Enterprise product strategy for Klaviyo's B2C CRM platform, focusing on unifying customer data, powering AI-driven automation, and expanding integrations for large consumer brands. | — | 5 |
| Product Owner, GTM Sales Systems Product Owner for GTM Sales Systems (Accounts & Opportunities) at Klaviyo. Owns product vision, roadmap, and delivery for sales domains like Accounts and Opportunities. Focuses on how sellers interact with data, opportunity workflows, and system evolution for a scaling enterprise GTM motion. Employs an AI-first mindset to redesign workflows, determining what should be human-led, AI-augmented, or AI-automated. Operates within the GTS Product Owner team in the CIO organization. Requires systems thinking, CRM expertise, and the ability to define product requirements, success metrics, and drive discovery and prioritization. The role is not systems administration but a product owner focused on the GTM technology space. | Agent | 5 |
| Senior Software Engineer - Growth Senior Software Engineer on the Product Expansion/Activation team focused on improving the early customer experience, driving technical design, leading implementation of user-experience improvements, owning the end-to-end experimentation process, and mentoring other engineers. The role involves defining architectural approach and technical strategy, including leveraging AI agents in delivery. Requires extensive full-stack experience, data-driven mindset, and experience with AI-driven software delivery practices. | — | 5 |
| Sr. Manager, Orchestrate Senior Engineering Manager for Klaviyo's Orchestrate group, leading teams responsible for customer communication experiences (Flows and Campaigns) across multiple channels. The role involves shaping the strategy, architecture, and execution of multi-channel orchestration, personalization, and scheduling systems, with a focus on integrating AI/ML features and adopting AI-first engineering practices. | Ship | 5 |
| Sr. Solutions Engineer, Mid- Enterprise This role is for a Sr. Solutions Engineer focused on Mid-Enterprise deals. The primary responsibility is to lead the technical win by architecting solutions, driving technical discovery, and partnering with sales. While the role leverages AI tools and automation for efficiency and builds AI-powered demo data generators, its core function is pre-sales technical consulting and solution design within the enterprise software domain, not direct AI/ML model development or research. | — | 5 |
| Sr. Solutions Engineer, Mid- Enterprise This role is for a Sr. Solutions Engineer focused on Mid-Enterprise deals. The primary responsibility is to lead the technical win by architecting solutions, driving technical discovery, and ensuring prospects choose Klaviyo. The role involves deep technical mastery of the Klaviyo platform, modern development stacks, and leveraging AI and automation to enhance customer outcomes and scale impact. While not directly building AI models, the role heavily utilizes AI tools and contributes to AI-powered product improvements. | — | 5 |
| Sr. Solutions Engineer, Mid- Enterprise This role is for a Sr. Solutions Engineer focused on Mid-Enterprise deals. The primary responsibility is to lead the technical win by architecting solutions, driving technical discovery, and partnering with sales. While the role leverages AI tools and automation for efficiency and builds AI-powered demo data generators, its core function is pre-sales technical consulting and solution design within the enterprise software domain, not direct AI/ML model development or research. | — | 5 |
| Principal Enablement Partner, BDR This role is for a Principal Enablement Partner, BDR at Klaviyo. The primary focus is on developing and executing enablement strategies for the Global BDR organization, including onboarding, skill development, and progression programs. The role involves partnering with cross-functional teams, conducting needs analyses, coaching managers and BDRs, and measuring enablement success. While the role mentions using AI tools to enhance productivity, it is not directly involved in building or shipping AI models or agents. | — | 5 |
| Head of Finance Technology Systems This role leads the Finance Technology Systems team, responsible for architecting, operating, and improving the applications and workflows that manage Klaviyo's finances. The role involves defining the multi-year vision for Finance systems, leading a team, and driving AI-native transformation within the Finance function by identifying and implementing AI use cases. Key responsibilities include owning the Finance systems roadmap, managing the team, optimizing processes, ensuring SOX compliance, managing the vendor portfolio, and partnering with Finance and GTS leadership. | — | 5 |
| Lead Product Designer Lead Product Designer at Klaviyo, focusing on setting design direction, shaping product strategy, and driving user experiences. The role involves collaborating with cross-functional teams, leading complex initiatives, creating design flows, facilitating critiques, and driving process improvements. A key aspect is transforming workflows by integrating AI to build smarter systems and ways of working, requiring the candidate to have experimented with AI and be eager to learn and apply new AI tools responsibly. | — | 5 |
| Engineering Enablement Program Manager This role focuses on building systems, onboarding, and learning programs to enhance engineering productivity at Klaviyo. It involves designing an AI-first onboarding experience, standardizing engineering practices, and running experiments to improve developer velocity. The role will enable embedding AI into daily engineering workflows, codify engineering practices through documentation and training, and design technical learning programs focused on AI and emerging technologies. It also involves enabling engineering manager effectiveness and facilitating live learning sessions. | — | 5 |
| Customer Growth Account Executive, Commercial This role is for a Customer Growth Account Executive focused on the commercial segment of Klaviyo's ecommerce platform. The primary responsibility is to own the full sales cycle for fast-growing online stores, acting as a consultative partner and product expert. A key aspect of the role involves transforming workflows by putting AI at the center, building smarter systems, and exploring new AI tools and workflows to enhance efficiency and customer success. While the company uses AI and encourages its exploration, the core function of the role is sales and customer engagement, not direct AI/ML development. | — | 5 |