Klaviyo
Enterprise · Marketing automation
- HQ
- Massachusetts, US
- Founded
- 2012
- Website
- klaviyo.com
Enterprise · Marketing automation
Klaviyo has 41 active AI-related job listings, with a significant focus on roles within the agents stage, which constitutes 76% of their current openings. Engineering is the primary function for these hires, with the United States being the dominant hiring country. The company is frequently seeking expertise in areas such as agent orchestration, model serving, and RAG. Over the last 30 days, Klaviyo has posted 10 new AI roles, representing a 17% decrease compared to the previous 30-day period.
Currently tracking 22 active AI roles, down 45% versus the prior 4 weeks. Primary focus: Agent · Engineering. Salary range $116k–$264k (avg $186k).
Klaviyo currently has 33 active AI-related roles in our index. The most common open titles are: Senior AI Engineer (3), Lead Data Science Analyst, GTM Strategic Analytics and Insights (2), Lead GTM Data Operations Analyst, AI Workflows (2), Lead GTM Data Operations Analyst, AI Workflows, AI Engineering Manager - Amplify C.S. Most positions are in Engineering and Product.
Klaviyo's active AI hiring is concentrated in: agents (79%), application (12%), data (6%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Klaviyo is hiring AI talent in: United States (27 roles), Ireland (5 roles), United Kingdom (1 role).
Job postings at Klaviyo most frequently reference: agent orchestration, llm observability, model serving, rag, guardrails.
In the past 30 days, Klaviyo has posted 7 new AI-related roles. That is a -36% change versus the prior 30 days (11 → 7).
| Title | Stage | AI score |
|---|---|---|
| Lead Product Manager, AI Lead Product Manager to own the strategy and execution for Klaviyo's in-app AI assistant and orchestration experience (Native Composer). This role involves defining how marketers interact with AI across the product ecosystem, shaping experiences with conversational interfaces, sub-agents, workflow automation, and intelligent recommendations. The PM will partner with Engineering, Design, Data Science, and Research to build scalable agentic systems, define orchestration patterns, and improve agent quality and usability. | Agent | 8 |
| Director, Product Marketing Director of Product Marketing at Klaviyo, focusing on positioning, messaging, and go-to-market strategy for their marketing solutions, including AI agents. The role involves leading a team, shaping product roadmaps, launching new features, and establishing thought leadership in AI for marketing. | — |
| 5 |
| Director, Product Marketing Director of Product Marketing at Klaviyo, focusing on positioning, messaging, and go-to-market strategy for their marketing solutions, including AI agents. The role involves leading a team, shaping product roadmaps, launching new features, and establishing thought leadership in AI for marketing. | — | 5 |
| Product Designer Product Designer role at Klaviyo, focusing on creating personalized customer experiences. The role involves designing end-to-end product experiences, translating complex workflows into intuitive solutions, and designing AI-assisted experiences. Designers actively use AI tools in their workflow for idea exploration, prototyping, and refining experiences. Collaboration with product and engineering, customer research, and usability testing are key aspects. Requires strong design fundamentals, experience with design systems, AI fluency, and a prototyping mindset. | — | 5 |
| Senior Manager, Social Media This role is for a Senior Manager of Social Media at an AI-first company (Klaviyo). The primary focus is on owning the organic social strategy end-to-end, translating complex AI concepts into engaging content, and using AI as a core part of content creation, testing, and scaling. The role involves leading a team, partnering with other departments, and defining the company's social presence for the next generation of marketing platforms. While the company is AI-first and uses AI extensively in its operations, the role itself is focused on social media strategy and content, not direct AI/ML model development or deployment. | — | 5 |
| Senior Product Designer, Editors Product Designer role at Klaviyo, focusing on designing end-to-end product experiences, simplifying complex workflows, and creating AI-assisted experiences for users. The role emphasizes ownership, rapid iteration, and collaboration with product and engineering teams. Designers actively use AI tools in their workflow for prototyping and idea generation. | — | 5 |
| Account Executive, Mid-Enterprise This role is for an Account Executive focused on selling Klaviyo's platform to mid-enterprise clients. While the role itself is not directly building AI models, it emphasizes the use and exploration of AI tools to enhance sales workflows, improve efficiency, and drive customer value. The candidate is expected to have AI fluency and a proactive approach to experimenting with AI applications in a sales context. | — | 5 |
| Manager of Customer Success Manager of Customer Success at Klaviyo, leading a team of 8-10 CSMs to support customers, drive vision for optimal customer experience, and ensure customer retention and satisfaction. The role involves managing operations, forecasting, data analysis, and collaborating with other teams. A key aspect is transforming workflows by putting AI at the center to build smarter systems and ways of working. | — | 5 |
| Senior Customer Education Specialist (Training) This role focuses on customer education and training for Klaviyo's software, aiming to drive product adoption and customer success. While not directly building AI models, the role involves transforming workflows by putting AI at the center and exploring new AI tools and workflows to improve efficiency. The primary output is customer enablement and product adoption within the consumer/ecommerce domain. | — | 5 |
| Senior Customer Education Specialist (Training) This role focuses on customer education and training for Klaviyo's software, aiming to drive product adoption and customer success. While not directly building AI models, the role involves transforming workflows by putting AI at the center and exploring new AI tools and workflows to improve efficiency. The primary output is customer enablement and product adoption within the consumer/ecommerce domain. | — | 5 |
| Product Expert - Portuguese Speaking Klaviyo is seeking a Product Expert (Customer Support Specialist) fluent in Brazilian Portuguese to provide exceptional assistance to customers scaling their businesses with Klaviyo. The role involves developing in-depth knowledge of the Klaviyo platform, resolving customer issues through various channels, diagnosing software issues, and providing guidance on non-technical questions. A key aspect of the role is transforming workflows by putting AI at the center, building smarter systems, and exploring new AI tools and workflows to improve efficiency. The ideal candidate is a thoughtful communicator, passionate about problem-solving, self-motivated, and adaptable, with experience in relevant software and a familiarity with AI tools. | — | 5 |
| Senior Product Manager, Profiles Platform Senior Product Manager for Klaviyo's Profiles Platform, focusing on the core customer data system. This role involves owning the strategy and roadmap for how customer profile data is structured, processed, and served, working at the intersection of data infrastructure, computed data, and scalability. The goal is to ensure profile data is accurate, scalable, and usable across the platform, supporting enterprise and global use cases, data residency, and compliance needs. The role also involves building a computed properties platform and improving data modeling and transformations. | — | 5 |
| Senior Lead Product Manager, Enterprise Senior Lead Product Manager to drive Enterprise product strategy for Klaviyo's B2C CRM platform, focusing on unifying customer data, powering AI-driven automation, and expanding integrations for large consumer brands. | — | 5 |
| Product Owner, GTM Sales Systems Product Owner for GTM Sales Systems (Accounts & Opportunities) at Klaviyo. Owns product vision, roadmap, and delivery for sales domains like Accounts and Opportunities. Focuses on how sellers interact with data, opportunity workflows, and system evolution for a scaling enterprise GTM motion. Employs an AI-first mindset to redesign workflows, determining what should be human-led, AI-augmented, or AI-automated. Operates within the GTS Product Owner team in the CIO organization. Requires systems thinking, CRM expertise, and the ability to define product requirements, success metrics, and drive discovery and prioritization. The role is not systems administration but a product owner focused on the GTM technology space. | Agent | 5 |
| Principal Enablement Partner, BDR This role is for a Principal Enablement Partner, BDR at Klaviyo. The primary focus is on developing and executing enablement strategies for the Global BDR organization, including onboarding, skill development, and progression programs. The role involves partnering with cross-functional teams, conducting needs analyses, coaching managers and BDRs, and measuring enablement success. While the role mentions using AI tools to enhance productivity, it is not directly involved in building or shipping AI models or agents. | — | 5 |
| Head of Finance Technology Systems This role leads the Finance Technology Systems team, responsible for architecting, operating, and improving the applications and workflows that manage Klaviyo's finances. The role involves defining the multi-year vision for Finance systems, leading a team, and driving AI-native transformation within the Finance function by identifying and implementing AI use cases. Key responsibilities include owning the Finance systems roadmap, managing the team, optimizing processes, ensuring SOX compliance, managing the vendor portfolio, and partnering with Finance and GTS leadership. | — | 5 |
| Lead Product Designer Lead Product Designer at Klaviyo, focusing on setting design direction, shaping product strategy, and driving user experiences. The role involves collaborating with cross-functional teams, leading complex initiatives, creating design flows, facilitating critiques, and driving process improvements. A key aspect is transforming workflows by integrating AI to build smarter systems and ways of working, requiring the candidate to have experimented with AI and be eager to learn and apply new AI tools responsibly. | — | 5 |
| Customer Growth Account Executive, Commercial This role is for a Customer Growth Account Executive focused on the commercial segment of Klaviyo's ecommerce platform. The primary responsibility is to own the full sales cycle for fast-growing online stores, acting as a consultative partner and product expert. A key aspect of the role involves transforming workflows by putting AI at the center, building smarter systems, and exploring new AI tools and workflows to enhance efficiency and customer success. While the company uses AI and encourages its exploration, the core function of the role is sales and customer engagement, not direct AI/ML development. | — | 5 |
| Outbound Business Development Representative This role is for an Outbound Business Development Representative at Klaviyo, a marketing technology company. The primary responsibility is to identify potential clients and generate sales opportunities. While the role is not directly building AI models, it emphasizes the use of AI tools to improve efficiency and is part of a company that is exploring AI integration into its products and workflows. The candidate is expected to have experimented with AI and be eager to learn and apply new AI tools responsibly. | — | 5 |
| Account Executive, Mid-Enterprise This role is for an Account Executive focused on selling Klaviyo's platform to mid-enterprise clients. While the role involves understanding and promoting the AI capabilities of the platform, the core function is sales, not building or researching AI models. The role emphasizes using AI tools to enhance sales workflows and customer interactions. | — | 5 |
| Marketing Operations Lead This role focuses on optimizing marketing and sales operations, including lead scoring, routing, and automation. It involves managing marketing technology stacks and experimenting with AI to improve process efficiency and accuracy within a B2B environment. | — | 5 |
| Marketing Operations Lead This role focuses on optimizing marketing and sales operations, including lead scoring, routing, and automation. It involves managing marketing technology stacks and experimenting with AI to improve process efficiency and accuracy within a B2B environment. | — | 5 |
| Senior Lead Product Manager, Enterprise Senior Lead Product Manager for Klaviyo's Enterprise platform, focusing on unifying customer data, powering AI-driven automation, and expanding integrations for large B2C brands. The role involves setting product vision, defining roadmaps, and collaborating across teams to deliver scalable and secure enterprise experiences. | — | 5 |
| Enterprise Partner Account Manager Enterprise Partner Account Manager role focused on building and deepening relationships with ecosystem partners to drive growth. The role involves advising partners on how Klaviyo can help them grow their business, managing business development referrals, and collaborating cross-functionally. While not directly building AI, the role requires familiarity with AI tools and workflows to enhance efficiency and is in an enterprise AI company. | — | 5 |
| Product Designer Product Designer role at Klaviyo, a customer data and marketing software company. The role involves shaping product strategy, delivering user experiences, and collaborating with cross-functional teams. A key aspect is transforming workflows by integrating AI, building smarter systems, and exploring new AI tools and workflows responsibly. The position requires 3-5+ years of product design experience, a strong portfolio, and experience with experimentation and data-informed design. While the role focuses on product design, it emphasizes the exploration and integration of AI tools to enhance efficiency and build smarter systems. | — | 5 |
| Senior Product Designer Senior Product Designer focused on visual and aesthetic aspects, responsible for evolving Klaviyo's Design Language, ensuring brand expression, and creating best-in-class visual design. The role involves collaborating with cross-functional teams to push user experience forward, documenting and evangelizing the design system, and transforming workflows by integrating AI to build smarter systems. Requires experience in designing and building design systems at scale, understanding of WCAG standards, and excitement for exploring AI tools and workflows responsibly. | — | 5 |
| Senior Financial Analyst – R&D This role is for a Senior Financial Analyst supporting the R&D organization at Klaviyo. The primary focus is on financial planning, forecasting, reporting, and analysis for R&D expenses, headcount, and investments. The analyst will advise R&D leaders on financial implications of strategic decisions, model R&D investments, and analyze cloud spend efficiency. While the role is not directly building AI, it supports the R&D function which may involve AI development, and the candidate is expected to explore and use AI tools to improve their own work. | — | 1 |
| Customer Support Specialist - Portuguese Speaking This role is for a Customer Support Specialist who will provide high-quality product support to Klaviyo customers, helping them resolve issues and offering guidance on both technical and non-technical questions. The role involves developing in-depth platform knowledge, diagnosing software issues, and documenting solutions. A key aspect is transforming workflows by integrating AI to build smarter systems. The ideal candidate is a thoughtful communicator, a creative problem-solver, and eager to learn and adapt, with fluency in Brazilian Portuguese and experience with various software tools. While the role is customer-facing, it emphasizes exploring and utilizing AI tools to improve efficiency and customer support. | — | 1 |
| Principal Financial Analyst - Corporate Planning & G&A This role is for a Principal Financial Analyst on the FP&A team, supporting Corporate and G&A functions. The analyst will partner with senior leaders, drive corporate-level planning, forecasting, and decision support, and provide financial analysis and reporting. Responsibilities include owning FP&A processes, supporting earnings processes, leading financial planning for G&A functions, and providing executive-level decision support. | — | 0 |
| Sr. Manager of GTM Incentive Compensation This role is for a Sr. Manager of GTM Incentive Compensation at Klaviyo. The team sits at the intersection of Revenue Operations, Finance, Strategy, and Systems, owning the design, governance, administration, and operational integrity of incentive compensation programs for the go-to-market organization. The role requires leading the design and management of these programs, ensuring alignment with company objectives, operational scalability, financial soundness, and accurate execution. Key responsibilities include strategy and design, commission operations and data integrity, financial modeling and analysis, and team leadership. The ideal candidate has extensive experience in incentive compensation, sales operations, and people management, with strong analytical and communication skills, preferably in a high-growth SaaS environment. | — | 0 |
| Sr. Manager of GTM Incentive Compensation Senior Manager of GTM Incentive Compensation responsible for designing, governing, and administering incentive compensation programs for Klaviyo's go-to-market organization. This role involves strategic planning, operational execution, financial modeling, and team leadership to ensure compensation plans drive desired business outcomes. | — | 0 |
| Sr. Manager of GTM Incentive Compensation This role is for a Sr. Manager of GTM Incentive Compensation at Klaviyo. The team sits at the intersection of Revenue Operations, Finance, Strategy, and Systems, owning the design, governance, administration, and operational integrity of incentive compensation programs for the go-to-market organization. The role requires leading the design and management of these programs, ensuring alignment with company objectives, operational scalability, financial soundness, and accurate execution. Key responsibilities include strategy and design, commission operations and data integrity, financial modeling and analysis, and team leadership. The ideal candidate has extensive experience in incentive compensation, sales operations, and people management, with strong analytical and communication skills, preferably in a high-growth SaaS environment. | — | 0 |
| Customer Success Manager Customer Success Manager at Klaviyo, a company focused on empowering creators in ecommerce through first-party data. The role involves managing customer relationships and ensuring they derive value from Klaviyo's platform, which utilizes AI responsibly. | — | 0 |
| Sales Manager, Large Enterprise Sales Manager for a large enterprise team at Klaviyo, a B2C CRM platform. The role focuses on leading a team of Account Executives, managing pipeline health, forecast accuracy, and team development. It requires experience in SaaS sales management, enterprise selling, and familiarity with sales metrics and tools. While the company uses AI and encourages its use, this role is not directly involved in building or researching AI models. | — | 0 |
| Sales Manager, Large Enterprise Sales Manager for a large enterprise team at Klaviyo, a B2C CRM platform. The role focuses on leading a team of Account Executives, managing pipeline health, forecast accuracy, and team development. It requires experience in SaaS sales management, enterprise selling, and familiarity with sales metrics and tools. While the company uses AI and encourages its use, this role is not directly involved in building or researching AI models. | — | 0 |
| Own your Sales Career | BDR Open House This job posting is for an Outbound Business Development Representative at Klaviyo. The role focuses on sales and customer engagement, not on building or researching AI models. The company mentions AI fluency in its hiring process, emphasizing responsible use, but this is not the core function of the BDR role. | — | 0 |
| Sales Manager, Large Enterprise Sales Manager for a large enterprise team at Klaviyo, a B2C CRM platform. The role focuses on leading a team of Account Executives, managing pipeline health, forecast accuracy, and team development. It requires experience in SaaS sales management, enterprise selling, and familiarity with sales metrics and tools. While the company uses AI and encourages its use, this role is not directly involved in building or researching AI models. | — | 0 |
| Sales Manager, Large Enterprise Sales Manager for a large enterprise team at Klaviyo, a B2C CRM platform. The role focuses on leading a team of Account Executives, managing pipeline health, forecast accuracy, and team development. It requires experience in SaaS sales management, enterprise selling, and familiarity with sales metrics and tools. While the company uses AI and encourages its use, this role is not directly involved in building or researching AI models. | — | 0 |
| Commercial Partner Sales, Partner Acquisition This role is for a Commercial Partner Sales, Partner Acquisition at Klaviyo. The primary focus is on building and deepening relationships with advisory firms and technology companies to drive Klaviyo's Owned Marketing vision. The role involves prospecting, recruiting, onboarding, and activating new and existing agency partners. It requires collaboration with the sales team to identify and qualify leads, articulate Klaviyo's value proposition, and expand into agencies' books of business. The ideal candidate has 1-2 years of BDR/SDR experience or a similar role in a high-volume sales or partnership sales environment. | — | 0 |
| Senior Product Manager, Core Data Senior Product Manager to lead strategy and execution for Klaviyo's Data Ingestion Platform. This role focuses on defining the vision and roadmap for ingesting, transforming, and ensuring the reliability of large volumes of data from diverse sources into core systems. It requires deep understanding of data architecture, large-scale systems, and experience with event-driven systems and high-volume ingestion pipelines. The role involves partnering with engineering to design scalable and resilient ingestion systems, navigating tradeoffs, and driving improvements in observability and operational excellence. | — | 0 |
| Senior Solutions Architect Senior Solutions Architect for Klaviyo's Professional Services team, focusing on enterprise-level customer engagements, technical solution design, and strategic implementation within the martech ecosystem. This role involves project ownership, consultative selling, and driving customer adoption, with a mandate to integrate AI into workflows and build smarter systems. | — | 0 |
| Senior Solutions Architect Senior Solutions Architect for Klaviyo's Professional Services team, focusing on enterprise-level customer engagements, technical solution design, and strategic implementation within the martech ecosystem. This role involves project ownership, consultative selling, and driving customer adoption, with a mandate to integrate AI into workflows and build smarter systems. | — | 0 |
| Commercial Partner Sales Specialist This role is a Commercial Partner Sales Specialist at Klaviyo, focusing on building and deepening relationships with advisory firms and technology companies. The primary responsibilities include prospecting, recruiting, onboarding, and activating agency partners, as well as generating meetings for the sales team and identifying high-potential opportunities. The role requires 1-2 years of BDR/SDR or closing experience and emphasizes relationship building and sales skills. While the company mentions AI fluency, this specific role is in sales and partnerships, not directly building or deploying AI models. | — | 0 |
| Partner Account Manager, Mid-Enterprise Partner Account Manager for Klaviyo, a marketing automation platform. Focuses on building relationships with marketing agency and systems integrator partners, understanding their business models, and identifying opportunities for Klaviyo to help them grow. Responsibilities include managing partner relationships, articulating Klaviyo's value, driving business development and co-selling, leading co-marketing initiatives, acting as a thought leader, and coaching partners. Requires strong consultative, influencing, and relationship-building skills, with experience in partnerships, sales, or account management within SaaS. The role involves developing technical knowledge of the Klaviyo product and presenting product-led discussions. | — | 0 |
| Partner Account Manager, Mid-Enterprise Partner Account Manager for Klaviyo, a marketing automation platform. This role focuses on building and managing relationships with marketing agency and systems integrator partners, driving business development, co-marketing, and acting as a consultative advisor to help partners grow their business with Klaviyo. The role requires strong consultative, sales, and account management skills, with a focus on revenue generation and product expertise. | — | 0 |
| Partner Account Manager, Mid-Enterprise Partner Account Manager for Klaviyo, a marketing automation platform. This role focuses on building and managing relationships with marketing agency and systems integrator partners, driving business development, co-marketing, and acting as a consultative advisor to help partners grow their business with Klaviyo. The role requires strong consultative, sales, and account management skills, with a focus on revenue generation and product expertise. | — | 0 |
| Lead Product Marketing Manager - Enterprise Lead Product Marketing Manager for Klaviyo's Mid and Large Enterprise Go-To-Market (GTM) strategy. This role will partner with GTM leaders to define and prioritize field selling motions, develop positioning and messaging for sales enablement, and lead integrated marketing campaigns. The ideal candidate has experience in B2B SaaS product marketing, supporting complex sales cycles, and driving GTM programs end-to-end. | — | 0 |
| Senior Manager, Mid- Enterprise Partner Sales This is a Senior Manager, Mid-Enterprise Partner Sales role at Klaviyo, an AI company. The role focuses on overseeing a team of Partner Account Managers, ensuring they meet new business goals, driving revenue through partner engagement, and collaborating with internal teams. Responsibilities include recruiting, training, developing direct reports, managing forecasts, enabling partners to articulate Klaviyo's value, and driving co-marketing initiatives. The ideal candidate has extensive experience in relationship building, management, partnerships/sales with a revenue target, and SaaS account management/channel sales. | — | 0 |
| Senior Manager, Mid- Enterprise Partner Sales This is a Senior Manager, Mid-Enterprise Partner Sales role at Klaviyo, an AI company. The role focuses on overseeing a team of Partner Account Managers, ensuring they meet new business goals, driving revenue through partner engagement, and collaborating with internal teams. Responsibilities include recruiting, training, developing direct reports, managing forecasts, enabling partners to articulate Klaviyo's value, and driving co-marketing initiatives. The ideal candidate has extensive experience in relationship building, management, partnerships/sales with a revenue target, and SaaS account management/channel sales. | — | 0 |
| Senior Manager, Mid- Enterprise Partner Sales This is a Senior Manager, Mid-Enterprise Partner Sales role at Klaviyo, an AI company. The role focuses on overseeing a team of Partner Account Managers, ensuring they meet new business goals, driving revenue through partner engagement, and collaborating with internal teams. Responsibilities include recruiting, training, developing direct reports, managing forecasts, enabling partners to articulate Klaviyo's value, and driving co-marketing initiatives. The ideal candidate has extensive experience in relationship building, management, partnerships/sales with a revenue target, and SaaS account management/channel sales. | — | 0 |