Pendo
Enterprise · Product analytics
Enterprise · Product analytics
Currently tracking 4 active AI roles, down 14% versus the prior 4 weeks. Primary focus: Agent · Engineering.
Pendo currently has 5 active AI-related job listings. All of these roles are focused on agents, representing 100% of their current AI hiring. The company is hiring for these positions exclusively in the United States. Pendo's active AI roles frequently mention technologies such as agent orchestration, LLM observability, and retrieval-augmented generation (RAG).
Pendo currently has 5 active AI-related roles in our index. The most common open titles are: Director, Data & AI Platform, Senior Customer Engineer, Novus — Emerging Business, Sr. AI Engineer, Sr. AI-First Backend & Data Engineer, Staff AI Engineer. Most positions are in Engineering.
Pendo's active AI hiring is concentrated in: agents (100%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Pendo is hiring AI talent in: United States (4 roles), Israel (1 role).
Job postings at Pendo most frequently reference: agent orchestration, llm observability, model serving, evals, rag.
In the past 30 days, Pendo has posted 2 new AI-related roles.
| Title | Stage | AI score |
|---|---|---|
| Staff AI Engineer Staff AI Engineer role focused on designing and building production-grade AI systems, including RAG pipelines, agentic workflows, and LLM-powered features, for a new emergent AI products team. Responsibilities include model strategy, evaluation, guardrails, MLOps ownership, full-stack delivery, product partnership, and technical leadership. Requires deep hands-on experience with LLM systems, setting technical direction, owning outcomes, model evaluation, modern architectures, production MLOps, full-stack fundamentals, and communication skills. | Agent | 8 |
| Sr. AI Engineer The Sr. AI Engineer will design and ship applied AI systems, including RAG pipelines, agentic workflows, and LLM-powered features, from prototype through production. This role involves technical decision-making, rigorous model evaluation, MLOps ownership, and full-stack product shipping within a new AI-native product team. | Agent | 8 |
| Director, Data & AI Platform Director to lead the Data & AI Platform team, responsible for building and maintaining the trusted data infrastructure, semantic layer, BI platform, and internal AI tooling. The role will own Pendo's internal AI platform, enabling Pendozers to find, use, and contribute AI skills and workflows, including skills flywheel, agent surfaces, and observability infrastructure. Focus on driving measurable business outcomes through AI and data. | AgentServe | 7 |
| Sr. Director, GTM Enablement This role is for a Senior Director of GTM Enablement who will own the enablement operating system for Pendo's Revenue organization. The role involves scaling Command of the Message reinforcement, building AI-native practice and certification loops, strengthening role-based onboarding, and connecting enablement activity to measurable revenue outcomes. The candidate will lead a team and partner with senior GTM leaders. The role emphasizes building and leveraging AI tools within enablement processes. | — | 5 |
| Chief of Staff, COO Chief of Staff to the COO at Pendo, a SaaS company. This role focuses on strategic execution, operational oversight, executive proxy, communication, and change management to support the company's growth from $300MM to $600MM ARR. The ideal candidate is a builder, curious about AI and how it can be used as a multiplier in their work, with extensive experience in high-growth SaaS environments. | — | 5 |
| Sr. Executive Business Partner This role supports senior executives by managing their operating rhythm, strategic preparation, and cross-functional coordination. It involves building and maintaining AI-assisted processes for various tasks like briefing prep, research synthesis, and communication drafts, and requires active AI fluency. | — | 5 |
| Sr. Product Marketing Manager, Analytics Portfolio This role is for a Sr. Product Marketing Manager for Pendo's Analytics portfolio. The primary focus is on go-to-market strategy, messaging, positioning, and competitive intelligence for product analytics tools. While the role emphasizes an AI-native approach and acknowledges AI's impact on product development, it does not involve building or shipping AI models. The core function is product marketing within the enterprise AI domain, aiming to drive pipeline and commercial outcomes for existing analytics products. | — | 5 |
| Sr. Professional Services Engineer Consultant This role focuses on designing and delivering complex technical engagements for enterprise clients, primarily involving custom integrations, data pipelines, and APIs to connect Pendo with customer ecosystems. It involves building production-quality code, designing data solutions, and advising on data architecture and technical strategy, with a specific emphasis on integrating with emerging AI/ML systems and supporting AI/ML use cases. The role requires a builder mindset and curiosity towards AI as a multiplier. | — | 5 |
| Sr. Software Engineer (Backend) This role is for a Sr. Software Engineer on the Core team, focusing on building platform capabilities for Pendo's product. The role involves feature ownership, production engineering, incident response, and technical collaboration. A key aspect is the active and curious use of AI tools in the daily development workflow, aiming to improve productivity and raise the bar for AI usage within the team. The role requires strong backend engineering skills, experience with cloud platforms, and a track record of delivering customer-facing SaaS features. | — | 5 |
| Senior Customer Engineer, Novus — Emerging Business Senior Customer Engineer for Pendo's Novus product, focusing on autonomous product intelligence. This role involves architecting solutions for emerging business clients, guiding them through connecting codebases to Novus for automated instrumentation and analysis, driving adoption, and acting as a feedback loop to AI and Engineering teams. The role emphasizes building new frameworks and understanding LLMs and agentic workflows. | Agent | 5 |
| Sr. Revenue Accountant This role is for a Sr. Revenue Accountant who will focus on ASC 606, complex contract review, technical accounting research, and monthly revenue reporting. The role involves leveraging AI-enabled tools to improve efficiency in accounting processes and coaching junior team members. The ideal candidate is a builder who is AI-curious and proficient in using generative AI tools. | — | 5 |
| Account Executive Commercial Sales (SMB/Growth) Account Executive Commercial Sales (SMB/Growth) role at Pendo, focusing on full customer lifecycle management for growth-stage and SMB businesses. Responsibilities include net-new sales, account management, renewals, expansions, and churn mitigation. Requires active use of AI-powered tools in daily workflows and experience in B2B SaaS sales. | — | 5 |
| Account Executive Commercial Sales (SMB) Account Executive Commercial Sales (SMB) role at Pendo, focusing on full customer lifecycle management for businesses with fewer than 300 employees. Responsibilities include net-new sales, account management, renewals, expansions, and churn mitigation. The role requires product expertise, pipeline generation, customer relationship building, and commercial execution. Candidates should be 'builders' and 'AI-curious', actively using AI tools to enhance their work. | — | 5 |
| Pre- & Post-Sales Customer Engineer, Commercial Customer Engineer role focused on supporting pre- and post-sales customer motion for Pendo's commercial accounts. Responsibilities include technical ownership across the customer lifecycle, from discovery and demos to implementation, adoption, retention, and expansion. The role involves acting as a trusted technical advisor, managing a portfolio of accounts, and identifying technical expansion paths. A key aspect is the active use of AI tools to accelerate workflows such as account research, call preparation, troubleshooting, and knowledge capture. | — | 5 |
| Senior Pre- & Post-Sales Customer Engineer, Enterprise This role is for a Senior Customer Engineer at Pendo, focusing on enterprise accounts. The primary responsibilities include partnering with account teams on pre-sales motions, leading complex implementations and value realization, driving adoption and expansion, serving as a technical escalation point, and building team capabilities. The role emphasizes a proactive, builder mindset and requires hands-on use of AI tools to enhance work efficiency and effectiveness. While the company uses AI tools, the core function of the role is customer engineering and technical account management, not direct AI/ML model development. | — | 5 |
| Senior Pre- & Post-Sales Customer Engineer, Enterprise Senior Customer Engineer role focused on pre- and post-sales technical ownership for enterprise accounts, driving value realization, adoption, and expansion. The role involves partnering with account teams, leading technical strategy, resolving complex customer challenges, and building team capabilities. A key aspect is the hands-on use of AI tools to accelerate work and improve efficiency. | — | 5 |
| Senior Pre- & Post-Sales Customer Engineer, Enterprise This role is for a Senior Customer Engineer who partners with Account Directors on pre-sales motions, leads complex implementations, drives adoption, and serves as a technical escalation point for enterprise accounts. The role emphasizes connecting technical execution to business outcomes and building team capabilities. A key aspect is the hands-on use of AI tools to accelerate work and improve efficiency, with a requirement for demonstrated integration into daily workflows. | — | 5 |
| Senior Pre- & Post-Sales Customer Engineer, Enterprise This role is for a Senior Customer Engineer focused on enterprise accounts, partnering with sales and customer success to drive technical strategy, implementation, adoption, and value realization. The role involves pre-sales, complex deployments, technical escalations, and team capability building. A key aspect is the hands-on use of AI tools to enhance workflow and customer engagement, though the core product is not AI. | — | 5 |
| Product Marketing Director, Novus Product Marketing Director for a new AI-native software product, focusing on GTM strategy, messaging, community activation, and driving commercial outcomes. The role requires a deep understanding of technical products and developer communities, with a strong emphasis on leveraging AI tools in the working style. | — | 5 |
| Account Director Enterprise Sales - TOLA This role is for an Enterprise Account Director in Sales at Pendo, focusing on selling software solutions to large organizations. While the role emphasizes using AI tools for productivity and the company is in the enterprise AI domain, the core function is sales, not building or researching AI models. The role involves leading complex deals, building executive relationships, and driving sales methodology, with a stated requirement to use AI tools to enhance sales efficiency. | — | 5 |
| Sr. Account Executive Commercial Sales (Growth) This role is for a Sr. Account Executive Commercial Sales (Growth) at Pendo, focusing on B2B SaaS net-new sales and account management. The primary responsibility is to own the full customer lifecycle within a territory of growth-stage businesses, driving revenue growth through prospecting, acquisition, account management, renewals, and expansions. The role requires developing product expertise, managing the sales cycle, generating pipeline, forecasting, leading value-based discovery, navigating trials, building customer relationships, creating account plans, managing proposals and contracts, and maintaining sales systems. A key aspect is the active and curious use of AI-powered tools to enhance daily workflows and translate AI capabilities into business value. | — | 5 |
| Account Director Enterprise Sales - Bay Area This role is for an Enterprise Sales Account Director at Pendo, focusing on leading complex enterprise deals and owning multi-stakeholder sales cycles. The role involves building executive relationships, developing account strategies, generating pipeline, and utilizing AI tools for productivity. While the company uses AI and the role is expected to leverage AI tools, the core function is sales, not AI/ML development. | — | 5 |
| Account Director Enterprise Sales - Northeast This role is for an Account Director in Enterprise Sales at Pendo, focusing on leading complex enterprise deals and multi-stakeholder sales cycles. The role involves building executive relationships, developing account strategies, generating pipeline, and utilizing AI tools to enhance sales productivity and customer engagement. While the role uses AI tools, it does not involve building or shipping AI models. | — | 5 |
| Account Director Enterprise Sales - PacNW Account Director, Enterprise Sales role focused on selling Pendo's platform to large organizations. The role involves leading complex deals, building executive relationships, and driving sales methodology. It emphasizes using AI tools for productivity and sales enablement. | — | 5 |
| LATAM Business Development Representative This role is for a LATAM Business Development Representative at Pendo, focused on generating sales pipeline across Latin America. The role involves researching target accounts, engaging prospects through various channels (phone, email, social), and partnering with Account Executives. It requires bilingual fluency in English and Spanish, with the ability to localize sales materials and adapt messaging for different markets. The ideal candidate is a proactive 'builder' who is 'AI-curious' and uses AI tools to enhance their workflow, seeing AI as a multiplier. | — | 0 |
| Field Marketing Manager Field Marketing Manager role at Pendo, focused on partnering with Sales to drive pipeline growth, deal acceleration, and customer relationships through regional programs and events. The role involves planning, executing, and measuring sales-focused marketing initiatives, with a strong emphasis on sales alignment, program execution, regional events, and performance analysis. The ideal candidate is a builder, curious about AI, and comfortable in a fast-changing environment. | — | 0 |
| Account Director Commercial Sales (Mid-Market) Account Director Commercial Sales (Mid-Market) at Pendo, a company that provides product analytics and user experience tools. This role focuses on driving net-new revenue growth, retention, and expansion within mid-market accounts. The position requires a strong understanding of B2B SaaS sales cycles, executive relationship building, and quota attainment. While the company is expanding its AI capabilities and the role encourages AI curiosity and leveraging AI tools, the core function is sales, not AI development or research. | — | 0 |
| Account Director Enterprise Sales - Southern California Enterprise Sales Account Director role focused on leading complex deals, building executive relationships, and driving value-based selling. The role emphasizes using AI tools for productivity and efficiency in sales processes. | — | 0 |