ServiceTitan currently has 14 active job listings related to artificial intelligence. All of these roles are focused on agents, representing 100% of their AI hiring. The majority of these positions are in Engineering, with some in Product. The company is primarily hiring in the United States and Canada. Their technical focus includes agent orchestration, RAG, LLM observability, evals, and guardrails.
Currently tracking 12 active AI roles, down 68% versus the prior 4 weeks. Primary focus: Agent · Engineering. Salary range $138k–$185k (avg $161k).
ServiceTitan currently has 13 active AI-related roles in our index. The most common open titles are: Lead Data Scientist (2), Group Product Manager, Ads Product & Platform, Lead Analyst, People Analytics, Principal Software Engineer, Principal Software Engineer, Data Platform. Most positions are in Engineering and Product.
ServiceTitan's active AI hiring is concentrated in: agents (92%), application (8%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
ServiceTitan is hiring AI talent in: United States (9 roles), Canada (2 roles), Armenia (1 role).
Job postings at ServiceTitan most frequently reference: agent orchestration, rag, llm observability, vector db, guardrails.
In the past 30 days, ServiceTitan has posted 6 new AI-related roles. That is a -50% change versus the prior 30 days (12 → 6).
| Title | Stage | AI score |
|---|---|---|
| Lead Data Scientist Lead Data Scientist role focused on applying machine learning, generative AI, forecasting, and optimization to financial planning and decision-making within an enterprise setting. The role involves building ML systems, designing data science infrastructure, and mentoring junior data scientists. | AgentData | 7 |
| Senior Data Scientist Senior Data Scientist role focused on leveraging machine learning and generative AI, including agentic workflows and RAG, to optimize customer onboarding. The role involves designing, developing, deploying, and evaluating AI models, with a strong emphasis on production-grade solutions and collaboration with engineering and product teams. | Agent |
| 7 |
| Lead Analyst, People Analytics Lead Analyst role focused on People Analytics, responsible for designing and building AI-driven workflows to enhance decision-making within HR. The role requires strong analytical and research methods foundation, stakeholder management, and the ability to translate complex data into actionable insights. Emphasis on using AI tools to accelerate analytical work and focusing on judgment and accuracy. | Agent | 5 |
| Product Success Specialist, AI Virtual Agents This role is a customer-facing product success specialist focused on the post-sale journey of AI Virtual Agents. The specialist will own the end-to-end onboarding, activation, adoption, and optimization of the product for customers, ensuring they derive maximum ROI. Responsibilities include driving usage, managing customer relationships, providing technical support, and acting as the voice of the customer to the product team. The role requires experience in customer success or similar technical roles within a SaaS environment, with a data-driven approach to customer management. | — | 5 |
| Lead, Compensation Programs This role is for a Lead, Compensation Programs at ServiceTitan, focusing on designing, leading, and building compensation strategies and programs. The role involves managing compensation cycles, conducting market analysis, partnering with business leaders, and leveraging AI tools to enhance scalability and efficiency within the compensation function. The ideal candidate has 5+ years of compensation experience, strong financial acumen, and a product mindset towards compensation programs, with a curiosity and comfort in using AI tools. | — | 5 |
| AI Product Success Specialist, Virtual Agents This role is a customer-facing AI Product Success Specialist focused on the post-sale journey of ServiceTitan's Virtual Agents product. The specialist will own the end-to-end onboarding, activation, adoption, and optimization for customers, ensuring they derive maximum ROI. Responsibilities include driving usage, managing customer success and retention, providing technical support, and acting as the voice of the customer to the Product team. The role requires experience in customer success or similar technical roles, a data-driven mindset, and comfort with technical aspects of the product. | — | 5 |
| Email Specialist This role is for an Email Marketing Specialist on the Demand Generation team. The specialist will develop and execute email marketing campaigns, manage marketing automation, own segment-specific strategies, and analyze performance metrics. Experience with AI software tools like Gemini, ChatGPT, and Claude is required, along with marketing data analytics and email marketing software. | — | 5 |
| Lead Analyst, People Technology & AI This role focuses on identifying and deploying AI and automation use cases within the HR tech stack, specifically using Workday HCM. The Lead Analyst will design and implement AI-powered workflows using tools like Workato AI agents and Claude APIs, integrating them into production-grade automations. The role also involves core HCM ownership, cross-functional partnership, and leading M&A integrations and process design efforts, with a strong emphasis on using AI for daily tasks like research and documentation. | Agent | 5 |
| Graphic Designer Graphic Designer role focused on creating visual assets for marketing efforts, with an emphasis on integrating and leveraging AI-powered design tools into the creative workflow. The role involves concept development, design across various channels, and applying AI features to streamline tasks and accelerate output, while maintaining brand standards and quality. | — | 5 |
| Senior Pro Product Specialist, Conduit This role is for a Senior Pro Product Specialist at ServiceTitan, focusing on the Conduit Tech platform, which is a LiDAR-powered HVAC sales and design platform. The role involves onboarding and training new strategic clients, managing client portfolios, driving product adoption, and acting as a liaison between clients and the product teams. It requires experience in SaaS implementation or account management, strong organizational skills, and the ability to manage complex timelines and analyze adoption data. | — | 0 |
| Sales Development Flex Manager This role is for a Sales Development Flex Manager at ServiceTitan, focusing on leading and developing Sales Development Representative (SDR) teams. The manager will provide coverage during absences, work on special projects, and drive pipeline creation through outbound sales activities. Responsibilities include coaching SDRs, monitoring performance, shaping strategy, and recruiting new team members. The role requires experience as an SDR/BDR with leadership or management experience, strong operational and communication skills, and proficiency with Salesforce and sales cadencing tools. | — | 0 |
| Senior Manager, Strategic Finance Senior Manager, Strategic Finance role focused on long-term financial modeling, capital allocation, and strategic decision support for a rapidly growing SaaS company. Requires strong analytical skills, financial principles understanding, and business partnering capabilities. | — | 0 |
| SDM Manager Manager of Strategic Development Managers (SDM) responsible for shaping and implementing ServiceTitan’s Enterprise Sales Development strategy. Focuses on outbound pipeline generation through various creative channels, team leadership, performance coaching, and strategic implementation of outbound pipeline generation processes. Involves recruiting, onboarding, and training new hires. | — | 0 |
| Program Facilitator This role focuses on facilitating customer and partner conversations about best workflow practices and utilizing ServiceTitan's software to improve business outcomes like revenue and operational efficiency. The Program Facilitator will design and execute industry-relevant programs, empower customers, provide product guidance, and improve customer-facing programs to increase adoption and satisfaction. The role requires experience in customer relationship management, delivering training, initiative, change management, and multi-tasking. | — | 0 |
| Senior Product Manager, Payments Senior Product Manager for ServiceTitan's Payments Platform, focusing on building the next generation of payment systems to help customers get paid faster and grow their business. The role involves owning the roadmap, understanding stakeholder needs, defining metrics, collaborating with various teams, and executing across the product lifecycle. Requires 5+ years of product management experience, preferably in payments platforms, with a strong understanding of payment processing ecosystems. | — | 0 |
| Technical Support Specialist, Financials This role is for a Technical Support Specialist focused on the Financials pillar of ServiceTitan's software. The specialist will assist customers with financial modules, troubleshoot accounting integrations, and guide users on accounting best practices. The role requires strong problem-solving, communication, and customer service skills, along with a solid understanding of core accounting principles. Experience with accounting software like QuickBooks or Sage is preferred. | — | 0 |
| Inbound Sales Development Representative This role is for an Inbound Sales Development Representative at ServiceTitan, focused on identifying and connecting with prospective customers, qualifying leads, and setting up Account Executives for success. The role involves pipeline generation, strategic engagement, meeting conversion, value communication, and achieving KPIs. It requires strong communication, ambition, coachability, teamwork, and adaptability. The company offers extensive coaching, development, and a structured enablement program. | — | 0 |
| ProProduct Sales Development Representative This role is for a ProProduct Sales Development Representative at ServiceTitan. The primary focus is on pipeline generation and driving product adoption by engaging existing customers to demonstrate the value of advanced Pro modules. Responsibilities include high-volume outbound calls and emails, building strategic rapport, discovering customer pain points, and collaborating with Account Executives. The role requires experience in Sales or Customer Success with a focus on cross-sell/up-sell, outbound calling experience, and strong communication and resilience skills. | — | 0 |
| Sales Development Representative Sales Development Representative responsible for qualifying prospects and scheduling product demonstrations for Account Executives. Focuses on outbound prospecting, mastering sales methodology, and collaborating on sales strategies. | — | 0 |
| Creative Operations Specialist This role is for a Creative Operations Specialist at ServiceTitan, focusing on project management and realizing creative concepts. The specialist will partner with the creative team, manage workflows, and ensure projects are delivered on time and on brand. Responsibilities include building project plans, identifying gaps, holding stakeholders accountable, managing feedback, and maintaining project management tools. The role requires 2-4 years of experience in project management or creative operations, strong organizational skills, and cross-functional collaboration experience. The company uses AI-assisted tools in recruitment but not for hiring decisions. | — | 0 |
| Web Developer ServiceTitan is seeking a Web Developer to join their Web Team, responsible for four flagship marketing websites. The role involves end-to-end development and optimization, collaborating with designers, marketers, and other stakeholders. Responsibilities include developing custom solutions using HTML, CSS, JavaScript, implementing SEO and accessibility best practices, integrating third-party APIs, testing, debugging, and providing ongoing support and maintenance. The ideal candidate will have proficiency in front-end technologies like React, Vue, and TailwindCSS, experience with static site generators, Node.js, headless CMS, and integrating AI into the development process. | — | 0 |
| Sr. Manager, Revenue FP&A This role is for a Sr. Manager, Revenue FP&A at ServiceTitan, a fast-growing SaaS company. The position focuses on owning and elevating the revenue forecast, acting as a strategic business partner to executives, driving improvements in forecasting and analytics frameworks, and developing talent. It requires deep expertise in financial modeling, forecasting, and executive-level analysis, with a proven track record of influencing executives and driving initiatives in a high-growth environment. The role is primarily focused on financial planning and analysis within a product/business context, not directly on AI/ML development. | — | 0 |
| Customer Success Manager Customer Success Manager role focused on ensuring customers maximize their use of the ServiceTitan platform, driving retention and growth. Responsibilities include account ownership, relationship management, guiding customers on value and ROI, proactive and reactive engagement, data analysis for customer success metrics, mitigating churn risk, providing product training, and collecting customer feedback for product improvement. | — | 0 |
| Manager, Strategic Development Manager role focused on leading and developing a team of Sales Development Managers (SDMs) to drive outbound pipeline generation for ServiceTitan's Enterprise Sales. Responsibilities include team leadership, coaching, strategy implementation, performance tracking, recruiting, and stakeholder collaboration. Requires a strong track record in sales development and closing, with preference for sales management experience. | — | 0 |
| Paid Media Specialist ServiceTitan is seeking a Paid Media Specialist to join their performance marketing team. The role involves developing and executing cross-channel media strategies across Google and Microsoft Ads, managing large budgets, and identifying new growth opportunities. The specialist will also provide creative feedback and translate performance data into business insights. | — | 0 |
| Associate Strategic Development Manager This role is for an Associate Strategic Development Manager focused on generating business within the Strategic Enterprise segment by supporting business development, pipeline generation through cold calling, sales cycle support, campaign management, lead qualification, and needs assessment. The role requires 3+ years of SDR experience with calling into large accounts and expertise in working with large complex organizations. | — | 0 |
| Customer Success Manager Customer Success Manager role focused on ensuring customers maximize their use of the ServiceTitan platform, driving retention and growth. Responsibilities include account ownership, relationship management, guiding customers on value and ROI, proactive and reactive engagement, data analysis for customer success metrics, mitigating churn risk, providing product training, and collecting customer feedback for product improvement. | — | 0 |
| Lead Development Representative This role is for a Lead Development Representative (LDR) on a 4-month contract, focused on fueling the professional development program and driving productivity across the sales organization. The LDR will research and enrich contacts and accounts to reduce the administrative burden on sales teams, identify key decision-makers, gather business insights, and make targeted calls. The role emphasizes a clear path to promotion within the sales development team, with mentorship and structured KPIs. It requires coachability, attention to detail, drive for results, organizational skills, and strong communication foundations. | — | 0 |
| Senior Software Engineer Senior Software Engineer to improve products and build new ones on the Microsoft .NET platform, focusing on user-facing features and complex problem-solving. | — | 0 |
| Staff Software Engineer Staff Software Engineer role focused on leading technical direction, owning squad vision, and mentoring engineers within the ServiceTitan product ecosystem. Requires deep expertise in the .NET stack and SQL, with a focus on high product quality and innovation. | — | 0 |