ServiceTitan currently has 14 active job listings related to artificial intelligence. All of these roles are focused on agents, representing 100% of their AI hiring. The majority of these positions are in Engineering, with some in Product. The company is primarily hiring in the United States and Canada. Their technical focus includes agent orchestration, RAG, LLM observability, evals, and guardrails.
Currently tracking 12 active AI roles, down 68% versus the prior 4 weeks. Primary focus: Agent · Engineering. Salary range $138k–$185k (avg $161k).
ServiceTitan currently has 13 active AI-related roles in our index. The most common open titles are: Lead Data Scientist (2), Group Product Manager, Ads Product & Platform, Lead Analyst, People Analytics, Principal Software Engineer, Principal Software Engineer, Data Platform. Most positions are in Engineering and Product.
ServiceTitan's active AI hiring is concentrated in: agents (92%), application (8%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
ServiceTitan is hiring AI talent in: United States (9 roles), Canada (2 roles), Armenia (1 role).
Job postings at ServiceTitan most frequently reference: agent orchestration, rag, llm observability, vector db, guardrails.
In the past 30 days, ServiceTitan has posted 6 new AI-related roles. That is a -50% change versus the prior 30 days (12 → 6).
| Title | Stage | AI score |
|---|---|---|
| Customer Success Manager Client Success Manager for a SaaS provider in the landscaping and commercial cleaning industries. The role focuses on owning the client relationship from onboarding through renewal, driving adoption, retention, and expansion for a portfolio of ~100 Corporate segment clients. Responsibilities include account ownership, relationship management, value delivery, feature adoption, risk management, expansion identification, cross-functional collaboration, and CRM hygiene. | — | 0 |
| Account Executive, Pro Accounts Account Executive focused on selling additional modules and features to existing customers, requiring strong sales, product knowledge, and business consultation skills. The role involves identifying upsell opportunities, demonstrating product value, negotiating agreements, and collaborating with Product and Customer Success teams. | — | 0 |
| Director, Success Engineer (Strategic) This role leads a team responsible for the technical success of ServiceTitan's largest customers, focusing on adoption, utilization, workflow optimization, and proactive technical intervention across their offerings. The Director will build and scale the technical success function, partner with sales and post-sales leadership, and influence the product roadmap by representing the voice of the customer. Key responsibilities include hiring and developing a team, setting operational standards, driving feature utilization, identifying expansion opportunities, establishing best practices for technical consulting, managing internal communication with Product & Eng, owning technical escalations, and serving as an executive technical sponsor for top-tier customers. The ideal candidate has extensive experience in customer-facing technical roles and people leadership within enterprise SaaS, with a proven ability to build and scale post-sales technical teams and influence product roadmaps. | — | 0 |
| Telecom Implementation Specialist This role focuses on managing customer phone integrations and ensuring seamless setup and troubleshooting. It involves customer communication, coordination with internal teams, and processing integration status in Salesforce. The role requires understanding of basic phones, hosted PBX services, and LNP/porting. | — | 0 |
| Manager, Enterprise Account Executives Manager for Enterprise Account Executives at a SaaS provider for commercial landscaping, snow removal, and janitorial businesses, focusing on selling business applications software and related services to prospective customers. The role involves leading, mentoring, and coaching a sales team, developing a high-performance sales culture, managing forecasting, and closing deals. | — | 0 |
| Solutions Engineer, Enterprise Pro Product This Solutions Engineer role focuses on partnering with the Sales team to deliver custom product demonstrations, support special projects, and collaborate with R&D on product roadmap strategy. The role requires a blend of sales skills, technical software expertise, and deep understanding of customer business processes to help acquire new customers. The company uses AI-assisted tools in recruitment but not for hiring decisions. | — | 0 |
| Manager, Solutions Engineer Pro Product Manager, Solutions Engineer Pro Product at ServiceTitan. This role focuses on supporting sales efforts, managing and training a team of Solutions Engineers, implementing new processes, and collaborating cross-functionally. The candidate needs a strong understanding of SaaS sales, technology, and customer business processes to deliver custom product demonstrations and articulate product value. Responsibilities include KPI reporting, conducting 1:1s, and conveying customer requirements to Product Management. Requires 2-4 years in a Solutions Engineer role and 1-2 years in management. | — | 0 |
| Customer Success Manager, Enterprise This role is for a Customer Success Manager focused on enterprise clients for ServiceTitan's software. The primary responsibilities include managing a portfolio of accounts, ensuring customer satisfaction and value realization, building senior-level relationships, and identifying upsell/cross-sell opportunities. The role requires strong account management, project management, and analytical skills, with a focus on customer retention and revenue growth within the enterprise software domain. | — | 0 |
| Senior Workday Engineer Senior Workday Engineer needed for production support of Revenue, Billing, and Collections stakeholders. Role involves daily support, close cycle assistance, report generation, incident management, and process documentation within a fast-moving SaaS environment. Requires hands-on experience with Workday Financials modules and understanding of Order-to-Cash processes. | — | 0 |
| Senior Business Analyst Senior Business Analyst role focused on improving post-sales revenue solutions through process optimization, system integration (Salesforce, Smartsheet, Salesloft, Gainsight), KPI tracking, and project ownership. The role involves requirements gathering, UAT, and cross-functional collaboration to drive operational excellence. | — | 0 |
| Solutions Architect Solutions Architect role focused on designing and implementing solutions within the ServiceTitan SaaS platform for customers, acting as a technical and business advisor. This role involves translating customer requirements into scalable configurations, evaluating integrations, and collaborating with various internal teams (Customer Success, Product, Sales, Engineering) and external stakeholders. The position requires strong SaaS platform experience, understanding of service-based businesses, and the ability to bridge business needs with technical solutions. | — | 0 |
| Solutions Engineer, Pro Products Solutions Engineer for Pro Products at ServiceTitan, focusing on helping existing customers adopt new features by blending sales skills, technical software expertise, and deep understanding of customer business processes. The role involves leading custom product demonstrations, analyzing customer compatibility, supporting up-selling, repositioning objections with workflow solutions, creating documentation, responding to RFIs/RFPs, collaborating with cross-functional teams, and acting as a subject matter expert on product updates. | — | 0 |
| Senior Salesforce Developer Senior Salesforce Developer with expertise in billing systems and AI-based tool integration to enhance billing platform processes and workflows between Salesforce and financial ERP systems. | — | 0 |
| Senior Site Reliability Engineer Senior Site Reliability Engineer responsible for managing, optimizing, and ensuring the reliability and scalability of SQL Server and PostgreSQL databases in cloud and on-premises environments. Focus on Azure and AWS platforms, automation, backup/recovery, disaster recovery, IaC, Kubernetes, Docker, and CI/CD. | — | 0 |
| Technical Talent Business Partner ServiceTitan is seeking a Technical Talent Business Partner to join their Talent Acquisition team. The role involves partnering with hiring leaders to develop and execute talent strategies, manage full-cycle recruiting, and ensure a positive candidate experience. The ideal candidate will have 5+ years of recruiting experience, preferably in high-growth tech companies, and strong sourcing and organizational skills. | — | 0 |
| Contract People Business Partner Contract People Business Partner for G&A teams, focusing on scalable solutions, coaching managers, and driving people initiatives. Requires 5+ years of HR business experience, with at least 4+ years as a strategic HR business partner in a fast-paced scaling environment. Experience in employee relations, organizational design, performance management, and talent development is essential. The role involves strategic thought partnership, coaching leaders, building relationships, leading organizational initiatives, forecasting headcount, and collaborating with People Ops on various HR processes. The company uses AI-assisted tools in recruitment but not for hiring decisions. | — | 0 |
| Senior Software Engineer Senior Software Engineer role focused on architecting, designing, and implementing user-facing features end-to-end within the ServiceTitan product suite. The role emphasizes working with modern tools on the Microsoft .NET platform and solving complex problems, with a significant portion dedicated to development and mentorship. | — | 0 |
| Manager, Software Engineering Manager, Software Engineering role focused on leading 1-2 squads, driving execution, technical excellence, and team growth. Responsibilities include coaching engineers, defining quarterly plans, providing hands-on technical leadership, and ensuring timely, secure, and reliable feature delivery. Requires 10+ years of software engineering experience, with 5+ years in leadership, and expertise in modern frameworks like .NET, React, SQL, Azure, and DevOps. | — | 0 |
| Senior Staff Software Engineer, Mobile Senior Staff Software Engineer, Mobile (iOS) at ServiceTitan. This role focuses on defining and owning the multi-year technical vision for the iOS platform, leading the design of next-generation mobile frameworks, and serving as the technical authority across the organization. The engineer will drive architectural alignment, set engineering standards, and identify strategic technical investments to maintain a competitive advantage. The role also involves architecting integrations with backend services and championing specific architectural patterns like TCA. A key responsibility is defining the AI-assisted development strategy for iOS engineering, integrating tools to enhance developer productivity. The position requires deep technical mastery, leadership without authority, and strong communication skills. | — | 0 |
| Enterprise Implementation Consultant II This role is for an Enterprise Implementation Consultant II at ServiceTitan, focusing on setting up, configuring, training, and testing the ServiceTitan platform for large clients in the Home Services industry. The consultant will manage implementation projects, act as a client point of contact, lead discovery sessions, configure the environment, conduct training, and identify/escalate risks. The role requires strong project management, client relationship, and problem-solving skills, with experience in SaaS implementation and the home services industry being a plus. | — | 0 |
| Senior Events Specialist ServiceTitan is seeking a Senior Events Specialist to provide operational and logistical support for their annual user conferences, Pantheon and Ignite. This role will manage sponsorship programs, prospect experiences, and the overall expo hall strategy, ensuring a high-impact and engaging event experience. | — | 0 |
| Enterprise Implementation Consultant II This role focuses on implementing and configuring the ServiceTitan platform for enterprise clients, providing training, and ensuring client success. It involves managing projects, understanding business needs, and collaborating with internal teams. | — | 0 |
| Enterprise Implementation Consultant This role focuses on implementing and configuring the ServiceTitan platform for large enterprise clients, ensuring their success through setup, training, and testing. It involves managing projects, understanding client requirements, and collaborating with internal teams to optimize platform utilization. | — | 0 |
| Event Sales Representative This is an Event Sales Representative role at ServiceTitan, a company that uses AI-assisted tools in its recruitment process. The role focuses on building relationships with potential customers, managing a sales pipeline, and conducting product demonstrations. It requires sales experience, outbound calling, and the ability to travel. | — | 0 |
| Sales Enablement Manager ServiceTitan is seeking a Sales Enablement Manager to build and scale programs that empower their Solutions Engineering (SE) team. The role focuses on improving demo quality, mitigating churn, accelerating new hire onboarding, and developing playbooks and content. The manager will leverage tools like Gong, Vivun, Tableau, and Lattice to track performance and identify gaps, and will partner with R&D to incorporate SE feedback into the product roadmap. This role is crucial for driving technical excellence and sales performance within the SE team. | — | 0 |
| Talent Business Partner Seeking a Talent Business Partner to join the Talent Acquisition team as a contingent worker, supporting the Sales Development organization. This role will manage full-cycle recruiting for high-volume sales roles, collaborate with hiring managers, and ensure a positive candidate experience during sales scaling efforts. Responsibilities include sourcing, screening, managing the recruitment process, and tracking candidate data in the ATS. Requires 4+ years of full-cycle recruiting experience, preferably in sales or high-volume environments, proficiency with sourcing channels and ATS systems, and strong organizational skills. | — | 0 |
| Customer Success Manager, Strategic This role focuses on managing the long-term success of ServiceTitan's largest customers, driving product adoption, and building strong partnerships. The Customer Success Manager will coach clients on best practices, gather feedback for product enhancements, analyze user engagement data, and act as a subject matter expert. | — | 0 |
| Events Specialist ServiceTitan is seeking a detail-oriented Events Specialist to join their Events team, supporting tradeshows and field marketing events for their Aspire and Field Routes brands. This role will own the operational planning and on-site execution of assigned events, including tradeshows, regional industry events, partner events, and field marketing activations. The specialist will manage end-to-end logistical planning, tradeshow operations, serve as a project manager for events, collaborate cross-functionally, and manage budgets and vendor relationships. Proficiency in Cvent, Salesforce, iCapture, and Airtable is required. | — | 0 |
| Senior Manager, Software Engineering Senior Engineering Manager to lead high-impact teams in designing and delivering scalable, cross-cutting systems, with a focus on accelerating AI-powered initiatives. The role requires strong people leadership, technical judgment, and the ability to operate effectively in ambiguity. | — | 0 |
| Enterprise Customer Success Manager, Exteriors Enterprise Customer Success Manager role focused on managing a portfolio of ~35 high-touch enterprise customer accounts, ensuring they maximize the value of ServiceTitan's software. Responsibilities include gathering intelligence on product usage, coaching customers on best practices, building senior-level relationships, solving complex problems, analyzing user engagement data, and identifying up-selling/cross-selling opportunities. The role also involves mentoring new hires and collaborating with other teams. | — | 0 |
| Sales Development Flex Manager This role is for a Sales Development Flex Manager at ServiceTitan, focusing on leading and developing Sales Development Representative (SDR) teams. The manager will provide coverage during absences, work on special projects, and drive pipeline creation through outbound sales activities. Responsibilities include coaching SDRs, monitoring performance, shaping strategy, and recruiting new team members. The role requires experience as an SDR/BDR with leadership or management experience, strong operational and communication skills, and proficiency with Salesforce and sales cadencing tools. | — | 0 |
| Senior Manager, Strategic Finance Senior Manager, Strategic Finance role focused on long-term financial modeling, capital allocation, and strategic decision support for a rapidly growing SaaS company. Requires strong analytical skills, financial principles understanding, and business partnering capabilities. | — | 0 |
| SDM Manager Manager of Strategic Development Managers (SDM) responsible for shaping and implementing ServiceTitan’s Enterprise Sales Development strategy. Focuses on outbound pipeline generation through various creative channels, team leadership, performance coaching, and strategic implementation of outbound pipeline generation processes. Involves recruiting, onboarding, and training new hires. | — | 0 |
| Senior Process and Automation Analyst This role is for a Senior Process and Automation Analyst on the Revenue Solutions Post Sales team. The primary responsibilities include handling BAU tickets, troubleshooting issues in Salesforce and Gainsight, documenting workflows, identifying system changes, performing data analysis, and supporting UAT. The role requires strong critical thinking, problem-solving skills, and experience in business operations within a SaaS environment, with a focus on Salesforce. While the company uses AI-assisted tools in recruitment, this role itself is not AI-focused. | — | 0 |
| Principal Software Engineer This Principal Software Engineer role at ServiceTitan focuses on leading technical aspects of an engineering team, building distributed systems for scale, and delivering technical leadership. While the company utilizes AI/ML for features like scheduling and dispatch automation, the core responsibilities of this role are in general software engineering, system design, platform development, and mentorship, rather than direct AI/ML model development or research. | — | 0 |
| Program Facilitator This role focuses on facilitating customer and partner conversations about best workflow practices and utilizing ServiceTitan's software to improve business outcomes like revenue and operational efficiency. The Program Facilitator will design and execute industry-relevant programs, empower customers, provide product guidance, and improve customer-facing programs to increase adoption and satisfaction. The role requires experience in customer relationship management, delivering training, initiative, change management, and multi-tasking. | — | 0 |
| Manager, Revenue Operations This is a Revenue Operations Manager role at ServiceTitan, focused on driving strategic initiatives across the customer lifecycle. The role involves deep dives, analysis, ownership of high-impact initiatives, cross-functional partnerships, and presenting insights to senior leaders. While the company uses AI tools in recruitment, this role itself is not AI-related and focuses on business operations and strategy within a SaaS company. | — | 0 |
| Sales Development Flex Manager This role is for a Sales Development Flex Manager who will act as a "floating" first-line SDR Manager, providing coverage and leading SDR teams during manager absences or working on special high-impact projects. The role involves leading outbound sales development efforts, coaching SDRs, driving pipeline creation, and recruiting new team members. While the company uses AI tools in recruitment, this role itself is not AI-focused. | — | 0 |
| Principal Executive Recruiter This role is for a Principal Executive Recruiter at ServiceTitan, a software platform for the trades. The recruiter will own end-to-end executive searches for VP, SVP, and confidential roles, acting as a strategic advisor to senior leaders. Responsibilities include designing search strategies, managing searches, building talent pipelines, operating with market intelligence, and elevating the company's executive brand. The role requires 10+ years of experience, with at least 5 years placing VP+ level leaders in high-growth tech companies, and expertise in executive sourcing, compensation, and stakeholder management. While the company uses AI-assisted tools in recruitment, this role itself is not AI-related. | — | 0 |
| Senior Manager, Landscape Strategy & Operations Senior Manager, Landscape Strategy & Operations role at ServiceTitan, focusing on driving strategic initiatives and day-to-day operations within the Landscape Market. This role involves deep dives, ownership of high-impact initiatives, cross-functional partnerships with Product, Sales, and Finance, and supporting market planning. Requires 5+ years of experience in high-growth tech or management consulting, with functional experience in operations, strategy, or growth within SaaS. Must be adept at quantitative and qualitative analysis, managing multiple platforms, measuring performance, forecasting, and distilling complex issues into action plans. The company uses AI tools in recruitment but not for hiring decisions. | — | 0 |
| Data Quality Analyst ServiceTitan is seeking a Data Quality Analyst to ensure the accuracy and reliability of enterprise data. The role involves data profiling, implementing quality checks, automating processes, investigating issues, and collaborating with stakeholders. Requires strong SQL, Salesforce experience, and analytical skills. | — | 0 |
| Customer Success Manager, Enterprise Customer Success Manager for Enterprise clients, focusing on managing accounts, ensuring customer value realization from software, and driving revenue through up-selling and cross-selling opportunities. This role involves building senior-level relationships, solving complex customer problems, and analyzing user engagement data. | — | 0 |
| Technical Support Specialist This role is a Technical Support Specialist for ServiceTitan's software. The primary responsibilities involve assisting customers with software issues via various communication channels, becoming a product expert, and channeling customer feedback and bug reports to internal teams. The role emphasizes excellent people skills, problem-solving, and the ability to master complex software. While the company uses AI in its recruitment process, this specific role is customer support and does not involve building or directly using AI/ML models as its core craft. | — | 0 |
| Senior Product Manager, Payments Senior Product Manager for ServiceTitan's Payments Platform, focusing on building the next generation of payment systems to help customers get paid faster and grow their business. The role involves owning the roadmap, understanding stakeholder needs, defining metrics, collaborating with various teams, and executing across the product lifecycle. Requires 5+ years of product management experience, preferably in payments platforms, with a strong understanding of payment processing ecosystems. | — | 0 |
| Technical Support Specialist, Financials This role is for a Technical Support Specialist focused on the Financials pillar of ServiceTitan's software. The specialist will assist customers with financial modules, troubleshoot accounting integrations, and guide users on accounting best practices. The role requires strong problem-solving, communication, and customer service skills, along with a solid understanding of core accounting principles. Experience with accounting software like QuickBooks or Sage is preferred. | — | 0 |
| Technical Support Specialist, Financials This role is a Technical Support Specialist for ServiceTitan's Financials pillar, focusing on assisting customers with financial modules, troubleshooting accounting integrations, and guiding them on best practices within the software. It requires a strong understanding of accounting principles and customer service skills. | — | 0 |
| Inbound Sales Development Representative This role is for an Inbound Sales Development Representative at ServiceTitan, focused on identifying and connecting with prospective customers, qualifying leads, and setting up Account Executives for success. The role involves pipeline generation, strategic engagement, meeting conversion, value communication, and achieving KPIs. It requires strong communication, ambition, coachability, teamwork, and adaptability. The company offers extensive coaching, development, and a structured enablement program. | — | 0 |
| Inbound Sales Development Representative This role is for an Inbound Sales Development Representative at ServiceTitan, a company that provides software for the trades industry. The MDR will identify and connect with prospective customers, qualify leads, conduct discovery, and set up Account Executives for success. The role focuses on pipeline generation, strategic engagement, meeting conversion, value communication, and achieving KPIs. Qualifications include strong communication, ambition, coachability, teamwork, and adaptability. The company offers extensive coaching, development, and a structured enablement program, including training on their tech stack (Salesforce, Salesloft, Gong, ChiliPiper). | — | 0 |
| Sales Development Representative Sales Development Representative role focused on qualifying leads and scheduling product demonstrations for Account Executives. The role involves outbound prospecting, discovery calls, and collaborating with sales teams. The company uses AI tools to support recruitment but not for hiring decisions. | — | 0 |
| ProProduct Sales Development Representative This role is for a ProProduct Sales Development Representative at ServiceTitan, focused on driving product adoption and revenue growth by engaging existing customers to demonstrate the value of add-on Pro modules. Responsibilities include pipeline generation, high-volume customer engagement via calls and emails, value discovery, and collaboration with Account Executives. Requires 2-4 years of sales or customer success experience, with a focus on outbound calling and customer relationship building. | — | 0 |