ServiceTitan currently has 14 active job listings related to artificial intelligence. All of these roles are focused on agents, representing 100% of their AI hiring. The majority of these positions are in Engineering, with some in Product. The company is primarily hiring in the United States and Canada. Their technical focus includes agent orchestration, RAG, LLM observability, evals, and guardrails.
Currently tracking 12 active AI roles, down 68% versus the prior 4 weeks. Primary focus: Agent · Engineering. Salary range $138k–$185k (avg $161k).
ServiceTitan currently has 13 active AI-related roles in our index. The most common open titles are: Lead Data Scientist (2), Group Product Manager, Ads Product & Platform, Lead Analyst, People Analytics, Principal Software Engineer, Principal Software Engineer, Data Platform. Most positions are in Engineering and Product.
ServiceTitan's active AI hiring is concentrated in: agents (92%), application (8%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
ServiceTitan is hiring AI talent in: United States (9 roles), Canada (2 roles), Armenia (1 role).
Job postings at ServiceTitan most frequently reference: agent orchestration, rag, llm observability, vector db, guardrails.
In the past 30 days, ServiceTitan has posted 6 new AI-related roles. That is a -50% change versus the prior 30 days (12 → 6).
| Title | Stage | AI score |
|---|---|---|
| Senior Manager, AI Engineering Senior Manager, AI Engineering to drive AI/ML strategy, manage teams, and ship production-grade AI models and enterprise-grade AI agent systems for automating complex business workflows at scale. Focus on LLMs, RL, fine-tuning, RAG, and evaluation, with an emphasis on reliability, latency, cost optimization, and responsible AI practices. | AgentServe | 8 |
| Senior AI Engineer (Agent OS Platform) Senior AI Engineer to build the core engineering primitives for Agent OS, a platform for role-specific AI agents. This includes agent runtime, typed tools, context/memory systems, trust/approval infrastructure, evaluation, and observability. The role focuses on building a reusable platform for product teams to create agents safely and reliably, with a strong emphasis on production safety, typed contracts, and evaluation. |
| AgentEval Gate |
| 8 |
| Senior Manager, AI Engineering (Agent OS Platform) Senior Engineering Manager to lead a hands-on AI platform team building the core Agent OS, responsible for agent runtime, context/memory, capability platform, action/trust layer, and evaluation/observability harness. Requires strong technical leadership, production experience with LLM applications, and a focus on safety and evaluation. | AgentEval Gate | 8 |
| Lead Data Scientist Lead Data Scientist role focused on applying ML, GenAI, and data-driven insights to financial planning, optimization, and strategic decision-making. The role involves designing, developing, and deploying advanced solutions, partnering with Finance leadership, building ML systems and infrastructure, and mentoring junior data scientists. Experience with time series forecasting, anomaly detection, optimization, Generative AI, Agentic Workflows, and RAG is required. | Agent | 7 |
| Principal, Security Architect Principal Security Architect role focused on designing and enforcing secure architectures for AI-enabled product capabilities, including LLM workflows, RAG pipelines, and agentic systems. The role also involves corporate AI governance and leveraging AI for security enhancements, with a strong emphasis on guardrails, isolation, and compliance with regulations like PCI DSS, CCPA, SOC2, ISO 27001, ISO 27701, and ISO 42001. | AgentEval Gate | 7 |
| Senior Analyst, People Analytics ServiceTitan is seeking a Senior Analyst, People Analytics to join the People Insights & Analytics (PIA) team. This role will own Visier platform administration, build self-service dashboards, support the data pipeline from Workday to Snowflake to Visier, and perform systematic data validation. The role also involves managing scheduled business-as-usual work, collaborating with People Technology and Data Engineering, and contributing to analytics insights. The role will leverage AI tools like Claude for automation and content development, and contribute to analytics and insight generation as a secondary responsibility. | — | 5 |
| Partner Solutions Architect This role focuses on enabling third-party developers to integrate with ServiceTitan's platform via APIs. Responsibilities include advising on integration best practices, reviewing technical architectures, leading the technical certification process for partner apps, and improving technical documentation. The role requires strong API knowledge, problem-solving skills, and the ability to collaborate with internal and external teams. | — | 0 |
| Director, Success Engineer (Strategic) This role leads a team responsible for the technical success of ServiceTitan's largest customers, focusing on adoption, utilization, workflow optimization, and proactive technical intervention across their offerings. The Director will build and scale the technical success function, partner with sales and post-sales leadership, and influence the product roadmap by representing the voice of the customer. Key responsibilities include hiring and developing a team, setting operational standards, driving feature utilization, identifying expansion opportunities, establishing best practices for technical consulting, managing internal communication with Product & Eng, owning technical escalations, and serving as an executive technical sponsor for top-tier customers. The ideal candidate has extensive experience in customer-facing technical roles and people leadership within enterprise SaaS, with a proven ability to build and scale post-sales technical teams and influence product roadmaps. | — | 0 |
| Senior Software Engineering, Mobile Senior Software Engineer (Mobile) responsible for guiding the technical implementation of a cross-platform React Native mobile application used by thousands of field service technicians and sales professionals daily. Develop key product differentiators across a large-scale, feature-rich application with 150+ modular packages, native integrations, and offline-first capabilities. | — | 0 |
| Systems Engineer This role is for a Systems Engineer responsible for designing, deploying, and operating Azure cloud infrastructure, on-premises server infrastructure, and enterprise automation capabilities. The role involves managing Azure and hybrid environments, building automation scripts, and partnering across business units. While the role mentions using AI-assisted development tools and integrating with AI-powered internal tooling, the core responsibilities are focused on infrastructure engineering and automation, not AI/ML model development. | — | 0 |
| Senior Partner Solutions Architect This role focuses on building and scaling ServiceTitan's supply chain partner ecosystem by acting as the primary technical authority for integrations. The Senior Partner Solutions Architect will guide partners through the integration process, provide API support, and advise on technical architecture, ensuring seamless electronic procurement workflows within the ServiceTitan platform. | — | 0 |
| Senior Cloud Security Engineer This role focuses on securing cloud environments and applications, including integrating security into CI/CD pipelines, managing IAM, hardening infrastructure, securing cloud-native architectures, and protecting AI/ML systems. It involves automation, scripting, and ensuring data security and privacy. | — | 0 |
| Technical Solutions Specialist This role provides escalated technical support and troubleshooting for enterprise SaaS products, focusing on client issues. Responsibilities include working with the development team, testing bug fixes, designing reports, managing data loads, and training support staff. Requires experience with reporting tools, SQL, and relational databases, with familiarity in C#, HTML, and VBA scripting being preferred. Understanding of AI tools is mentioned as a plus. | — | 0 |
| Principal Software Engineer This Principal Software Engineer role at ServiceTitan focuses on leading technical aspects of an engineering team, building distributed systems for scale, and delivering technical leadership. The role involves owning the technical vision, designing and improving critical systems, building tools for engineer efficiency, and mentoring engineers. While the company utilizes AI for features like scheduling and dispatch automation, the core responsibilities of this role are centered around traditional software engineering leadership and development, not direct AI/ML model building or research. | — | 0 |
| Manager, Software Engineering Seeking an Engineering Manager who excels as a Player-Coach, leading a high-performing team while maintaining a deep, active connection to the codebase. The role requires strong C# proficiency, architectural oversight of a scalable platform, and team leadership. The candidate will partner with Product Management to deliver user-facing features. The interview process includes code pairing and system design sessions. | — | 0 |
| Staff Software Engineer Staff Software Engineer role focused on technical leadership for an engineering team, owning the technical vision and execution of a squad within a rapidly growing startup. Requires deep experience in the Microsoft .NET stack and SQL databases, with a focus on designing APIs, abstractions, and tools for other engineers. | — | 0 |