Currently tracking 19 active AI roles, down 69% versus the prior 4 weeks. Primary focus: Agent · Engineering. Salary range $154k–$297k (avg $222k).
SoFi currently has 33 active AI-related job listings. The majority of these roles, 55%, are focused on agents. Engineering is the most frequent function with 25 roles, and all hiring is concentrated in the United States. Key technologies mentioned include agent orchestration, evals, and RAG. In the last 30 days, SoFi posted 6 new AI roles, a 65% decrease from the previous 30-day period.
SoFi currently has 28 active AI-related roles in our index. The most common open titles are: Data Science Manager, Borrow, Director, AI Platforms, Fraud Model Analyst, Home Loans Loss Forecasting Analytics, Senior Data Scientist, Principal Engineer, Digital Identity. Most positions are in Engineering and Product.
SoFi's active AI hiring is concentrated in: agents (61%), serving infrastructure (11%), data (11%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
SoFi is hiring AI talent in: United States (28 roles).
Job postings at SoFi most frequently reference: agent orchestration, evals, rag, llm observability, model serving.
In the past 30 days, SoFi has posted 4 new AI-related roles. That is a -56% change versus the prior 30 days (9 → 4).
| Title | Stage | AI score |
|---|---|---|
| Senior Lifecycle Marketing Manager, Home Loans This role is for a Senior Lifecycle Marketing Manager at SoFi, focusing on the Home Loans product. The primary responsibility is to develop and execute strategies to drive business growth across the entire customer lifecycle, including acquisition, activation, onboarding, engagement, loyalty, and retention. The role involves setting vision, building systems, collaborating with cross-functional teams, managing campaigns, and analyzing performance. While the role leverages AI-driven insights and collaborates with data science, its core function is marketing strategy and execution within the fintech domain, not direct AI/ML model development. | — | 5 |
| Staff Software Engineer, Member AI Features Staff Software Engineer to join the new Member AI Features team at SoFi, focusing on architecting and building LLM-powered workflows for spending management and automation. The role involves owning backend components, collaborating with product teams, and ensuring system reliability and scalability in a fintech environment. | Agent | 5 |
| Principal Product Designer, SIPS Principal Product Designer at SoFi, focused on shipping world-class member experiences across the SIPS ecosystem using AI-powered tools. The role involves leading 0-1 initiatives, setting design vision, and influencing at the organizational level within a regulated fintech domain. | — | 5 |
| Senior Staff Data Engineer Senior Staff Data Engineer to lead the technical direction and architecture of SoFi's next-gen AI-powered Data Platform, focusing on data reliability through AI-enabled workflows and tooling. Responsibilities include architectural excellence, platform innovation, system optimization, and governance in a highly regulated fintech environment. | Data | 5 |
| Staff Data Scientist, Member Insights - Subscriptions Staff Data Scientist at SoFi focused on subscription engagement and member value. Responsibilities include designing data pipelines, developing ML models, owning product analytics, evaluating analysis results, and communicating findings. Requires expertise in SQL, Python, visualization tools, DBT, Airflow, Snowflake, and production ML model deployment. Experience with LLMs for analytical tools and subscription economics is also required. | Agent | 5 |
| Senior Product Manager, Member Account Safety Product Manager for Member Account Safety at SoFi, focusing on authentication, MFA, account recovery, fraud investigation experience, and securing profile changes. The role involves building systems to identify suspicious behavior and prevent account takeovers, aiming to balance security with user experience. It requires collaboration with engineering, fraud teams, and other product teams. | Agent | 5 |
| SOX Data Analytics & AI Manager Manager role focused on developing and implementing AI and data analytics solutions to enhance the efficiency and effectiveness of the SOX (Sarbanes-Oxley) program at a financial services company. This includes automating risk assessments, testing, fraud detection, and control monitoring, as well as establishing program frameworks, policies, and standards for AI and automation within the internal control environment. | Ship | 5 |
| Director, Learning and Development - Operations SoFi is seeking a Director of Operations Learning & Development to build and lead a scalable learning ecosystem for front-line operations employees. This role will own the strategy, operating model, and execution of onboarding, continuous training, new product readiness, and knowledge management. A key aspect of this role is to ensure training is AI-enabled and data-driven to improve key business outcomes like FCR, CSAT, and NPS. The director will also be responsible for selecting and optimizing a learning and content management system. | — | 5 |
| Senior Staff Data Scientist, Borrow SoFi is seeking a Senior Staff Data Scientist to support growth in their Home Loans business by improving data execution. The role involves building ML models, creating robust reporting, identifying growth opportunities, and leveraging data analysis and statistical modeling to influence product strategy and revenue growth. The ideal candidate will have a strong technical foundation in SQL, Python/R, Tableau, statistics, A/B testing, and causal inference, with experience in deploying ML models at scale. | Post-train | 5 |
| Data Science Manager, Borrow Manager for a Data Science team supporting Lending businesses, focusing on improving data execution, leading a team, and collaborating cross-functionally to deliver data-driven solutions and AI/ML models. | Ship | 5 |
| Home Loans Loss Forecasting Analytics, Senior Data Scientist Senior Data Scientist role focused on building quantitative and machine learning models for loss forecasting, CECL, and portfolio performance monitoring within SoFi's Home Lending risk analytics team. The role involves analyzing borrower behavior, supporting collections and loss mitigation strategies, and creating dashboards and reports for executive leadership. Requires strong Python, SQL, and experience with credit risk analytics. | Post-train | 4 |
| Home Loans Post Closing Quality Control Analyst This role is for a Post Closing Mortgage Quality Control Analyst at SoFi. The primary responsibilities include conducting comprehensive post-closing audits on mortgage loan files to ensure compliance with regulations and investor guidelines, performing financial reconciliations, overseeing the loan boarding process, managing the quality review of trailing documents, collaborating with other departments to escalate and remediate issues, synthesizing audit findings into reports, and staying updated on relevant regulations (TRID, RESPA, TILA). The role requires 5+ years of experience in mortgage post-closing or quality control with an emphasis on TRID compliance, familiarity with GSE guides, intermediate Excel skills, and strong analytical and communication abilities. | — | 0 |
| Senior Business Operations Analyst This role is for a Senior Business Operations Analyst at SoFi, focusing on the Collections Center of Excellence (CCoE). The analyst will be responsible for leading analysis, reporting, and modeling validation to drive data-led operational decision-making, policy formation, and growth management within the Collections lifecycle. Key responsibilities include building Tableau dashboards, preparing presentations for senior leaders, optimizing strategies, leading data analysis projects, and collaborating with various teams including data engineering and data science to improve processes and reporting. The role requires strong SQL skills, expertise in Tableau, and experience analyzing large datasets in a financial services context. | — | 0 |
| Physical Security Manager This role manages enterprise physical security systems and technology infrastructure, including access control, video surveillance, and AI-driven analytics. It involves technical expertise, operational leadership, and strategic program management, with a focus on system maintenance, implementation of new technologies, and security operations. | — | 0 |
| Lifecycle Operations Manager This role is for a Lifecycle Marketing Operations Manager at SoFi, a financial services company. The manager will be responsible for executing marketing initiatives using a campaign management tool, developing templates, segments, and playbooks, and ensuring campaign quality assurance across various channels like email, SMS, and push notifications. They will also produce performance reports and collaborate with data partners and strategists. | — | 0 |
| Brand Director, Social Strategy SoFi is seeking a Brand Director, Social Strategy to lead the next era of their social brand presence. This role involves building breakthrough strategies, developing platform-native content, and shaping how millions of people experience SoFi online. The ideal candidate understands internet culture and brand building, can present strategic visions, and execute on social media platforms. Responsibilities include leading organic social strategy, developing content systems, identifying trends, partnering with creative teams, and managing a small social team. The role requires 8+ years of experience in social media, creator marketing, or brand strategy, with a deep understanding of platform behavior and internet culture. Experience leveraging AI as a force multiplier is also mentioned. | — | 0 |
| Cybersecurity Incident Commander SoFi is seeking a Cybersecurity Incident Commander to lead incident command efforts and manage security incident response across the organization. This role involves coordinating cross-functional response, maintaining incident command structure, and ensuring communication and documentation during security events. The ideal candidate has experience in cybersecurity operations, incident response, and handling high-severity incidents, with strong communication and organizational skills. | — | 0 |
| Payroll Specialist SoFi is seeking a Payroll Specialist to prepare, process, and balance U.S. payroll, handle employee inquiries, and ensure compliance with regulations. This role involves processing payrolls, calculating wages, reconciling reports, assisting with audits, and identifying process improvements. | — | 0 |
| Senior Business Operations Analyst This role focuses on developing data-driven insights, reporting, and operational strategies to improve efficiency and performance in collections operations within a financial services company. The analyst will use SQL and Tableau for data analysis and dashboard creation, partner with various teams to optimize processes, and present findings to senior leadership. The role requires strong analytical skills and experience in operational analytics. | — | 0 |
| Mailroom Associate This role is responsible for processing and delivering mail, tracking packages, preparing shipments, managing supplies, and performing basic troubleshooting on mailroom machinery. It requires attention to detail, organizational skills, and the ability to work in a fast-paced environment. | — | 0 |
| Mailroom Lead This role is a Mailroom Lead at SoFi, a financial services company. The lead will supervise mailroom activities, manage schedules, and handle complex shipping issues. Responsibilities include receiving and shipping mail, tracking inventory, and ensuring procedures are followed. The role requires customer service experience, organizational skills, and proficiency in office suites. It is not AI-related. | — | 0 |
| Senior People Business Partner This role supports leaders by driving execution across key people processes, strengthening decision-making, and enabling effective team management. It involves coordinating core people rhythms, synthesizing insights, identifying patterns and risks, and coaching leaders on employee and organizational matters. The role also drives consistent performance management practices and promotes adoption of technology and process improvements. | — | 0 |
| Principal People Business Partner, Finance This role is for a Principal People Business Partner at SoFi, a financial services company. The role focuses on aligning people strategies with business objectives for the Finance team, acting as a strategic advisor to senior leaders. Responsibilities include designing and delivering HR solutions, coaching leaders, managing change initiatives, leveraging data analytics for decision-making, and ensuring compliance with employment practices. The ideal candidate will have strong HR expertise, data-driven decision-making capabilities, and excellent influence and relationship-building skills. | — | 0 |
| Senior Product Manager, Money Product Manager at SoFi focused on digital consumer banking products, specifically customer onboarding, application flows, and benefits/promotions. The role involves defining product requirements, analyzing data, running experiments, and collaborating with cross-functional teams to improve adoption and engagement, while ensuring regulatory compliance. | — | 0 |
| Mortgage Processor This role is for a Mortgage Loan Processor at SoFi, responsible for reviewing loan applications, ensuring accuracy and completeness, and managing a pipeline of loans to meet closing deadlines. The role requires excellent customer service, communication, and organizational skills, along with knowledge of mortgage guidelines and systems like Encompass LOS. | — | 0 |
| Staff Software Engineer, Servicing Platform Staff Software Engineer role at SoFi focused on designing and implementing backend services for their next-generation Lending Platform. This role involves full product lifecycle engagement, from concept to deployment, with a focus on creating durable designs, implementing new capabilities, and improving engineering excellence. Requires strong collaboration with Product, Marketing, Operations, Business, Legal, and Compliance teams. | — | 0 |
| Credit Bureau Business Manager This role is a Business Manager focused on Credit Reporting Agency Management at SoFi. The individual will act as the primary business operations liaison with Experian, TransUnion, Equifax, and other credit third parties. Responsibilities include designing and implementing business solutions, leading projects for continuous improvement of credit data, strengthening relationships with bureaus, and ensuring compliance with laws like FCRA and GDPR. The role requires strong knowledge of credit data, banking laws, and analytical skills to drive business outcomes. | — | 0 |
| Post Closing Specialist (Investor Loan Delivery Focus) This role focuses on the post-closing process for investor loan delivery in a fintech company. Responsibilities include reviewing and validating loan documents, preparing and delivering loan packages to investors, maintaining loan data, resolving discrepancies, and ensuring compliance with regulations and investor guidelines. The role requires strong attention to detail, organizational skills, and experience in mortgage post-closing and investor delivery. | — | 0 |
| Retail Market Manager SoFi is seeking a Retail Market Manager to lead a team of 10-12 Retail Loan Originators. The role involves coaching, driving production metrics, managing the pipeline, executing go-to-market strategies, bridging sales and operations, ensuring regulatory adherence, and supporting new product/tech rollouts. Requires 3+ years of sales leadership in retail mortgage or consumer lending, an active NMLS license, and a Bachelor's degree. | — | 0 |
| Bank Teller, Golden Pacific Bank, Live Oak This role is for a Bank Teller at SoFi's national bank subsidiary, Golden Pacific Bank. The primary responsibilities include providing customer service, processing transactions (deposits, withdrawals, payments), cross-selling bank products, and ensuring compliance with federal and state laws. The role requires strong customer service, communication, and basic computer skills, with fluency in Punjabi as a specific requirement. | — | 0 |
| Collections Associate SoFi is seeking experienced Collection Associates to improve collection rates by employing multi-channel collection efforts in a dialer and chat environment on early stage accounts. This role reports directly to an Associate Manager in Loss Mitigation. | — | 0 |
| Senior Software Engineer, Bank Software Engineer role at SoFi focused on building and maintaining backend services for financial products like client onboarding, account setup, and payment configuration. Requires experience with JVM languages (Kotlin/Java), Spring Boot, and distributed systems concepts. Familiarity with cloud platforms and containerization is a plus. | — | 0 |
| Member Service Representative, Lending Entry-level Member Service Representative role at SoFi, focusing on inbound support for lending operations. The role involves responding to member inquiries via phone and chat, resolving issues, adhering to compliance guidelines, and advocating for members to improve products and policies. Requires a high school diploma and strong communication and organizational skills. Includes a nine-week training program. | — | 0 |
| Senior Software Engineer, Data Trust SoFi is seeking Senior Software Engineers to lead the development of key advancements to their financial services platform. The Data Trust organization focuses on building platform services and governance initiatives, including the Unified Data Catalog, metadata management, lineage, data quality, regulatory compliance, and self-service tools for data owners and engineers. The role involves full product lifecycle engagement, building backend services for a metadata architecture, and translating business requirements into technical solutions. | — | 0 |
| Senior Staff Software Engineer, Crypto Senior Staff Software Engineer at SoFi to build innovative crypto products and services. Responsibilities include writing production-grade backend code, architecting systems, debugging, and collaborating across teams. Requires 10+ years of programming experience, expertise in Java/Kotlin/Spring/PostgreSQL/AWS, and understanding of blockchain fundamentals and digital assets. | — | 0 |
| Home Equity Processor SoFi is hiring a Home Equity Processor to manage a pipeline of home equity loans, ensuring accuracy and timeliness from application to closing. This role involves direct communication with applicants and internal/external stakeholders, gathering and analyzing documentation, and maintaining compliance with mortgage guidelines. | — | 0 |
| Senior Manager Corporate Communications (Crypto) SoFi is seeking a Senior Manager, Corporate Communications to drive awareness and trust in their crypto, digital assets, and financial technology products. This role involves developing and executing communication campaigns, crafting messaging for various audiences, navigating the media landscape, and advising business leaders. The position also requires leveraging technology, including evaluating new AI tools to extend impact. | — | 0 |
| Quality Assurance Analyst This role focuses on ensuring compliance with state and federal laws and regulations within SoFi's Operations divisions. The Quality Assurance Analyst will manage the QAT process, develop QAT strategies, identify and escalate issues, and create detailed reports on product and process performance. The role requires experience in the financial industry and a strong understanding of banking products, compliance, and risk mitigation. | — | 0 |
| Senior Product Manager, Home Loans Consumer Experience Senior Product Manager at SoFi focused on the Home Loans Consumer Experience. The role involves defining product strategy, owning the product backlog, driving experimentation, and launching new features to improve the digital home lending journey. It requires collaboration across various teams and a data-driven approach to enhance user experience and business impact within the fintech domain. | — | 0 |
| Software Engineer, Member Growth Software Engineer for Member Growth team at SoFi, focusing on building tools and resources to help members achieve financial independence. This role involves the full product lifecycle, from ideation to deployment and improvement, with a strong emphasis on collaboration and delivering scalable services. | — | 0 |
| Mortgage Loan Coordinator Entry-level Mortgage Loan Coordinator responsible for scheduling refinance closings, ensuring proper disclosure, communicating with borrowers, and updating fees. This role involves reviewing loan files, managing closing disclosures, and reconciling final documents with title companies. | — | 0 |
| Senior Member Risk & Experience Analyst This role focuses on risk and member experience within a financial institution, analyzing member feedback, fraud data, and dispute processes to identify and offboard high-risk actors while improving Net Promoter Score (NPS) and First Call Resolution (FCR). The analyst will use SQL and Python for data analysis, develop business cases, and monitor the fraud ecosystem. | — | 0 |
| Fraud and Disputes Member Experience Program Manager This role focuses on improving the member experience within fraud and disputes processes at SoFi. The Program Manager will analyze existing workflows, identify bottlenecks, design solutions (process, policy, technology), and drive their implementation. The goal is to enhance efficiency, speed, empathy, and accuracy in handling fraud and dispute cases, ultimately building member trust. The role involves stakeholder management, data analysis to highlight pain points, and supporting business cases for proposed changes. | — | 0 |
| Consumer Loan Reviewer This role is for an Originations Specialist III at SoFi, a financial services company. The specialist will provide a high-quality loan experience to members, mastering different loan products through a phased training program. Responsibilities include reviewing applications, analyzing credit and income, verifying identity, documenting interactions, and assisting members through the funding process. The role requires experience in a contact center and financial services, strong communication and problem-solving skills, and attention to detail. It is a customer-facing product role within the fintech domain. | — | 0 |
| Senior Manager, Workday HCM Senior Manager, Workday HCM role at SoFi focused on leading the execution and continuous improvement of the Workday HCM platform. This role involves driving the Workday roadmap, ensuring operational excellence, and supporting business needs at scale across HR and Finance. Responsibilities include stakeholder management, end-to-end delivery of HR initiatives, and team leadership. | — | 0 |
| Treasury Manager - Capital Management This role is for a Treasury Manager at SoFi, focusing on developing and executing a Capital Stress Testing framework. It involves integrating forecasting, stress testing, and scenario analysis, partnering with various departments, and preparing reports for senior management. The ideal candidate has experience in Capital Management, Treasury, or Financial Risk Management within a bank or fintech, with a deep understanding of regulatory capital frameworks and financial modeling. | — | 0 |
| Staff Software Engineer, Loans Platform Staff Software Engineer role focused on designing and implementing backend services for a next-generation Lending Platform within a financial services company. Requires technical leadership, full product lifecycle engagement, and collaboration with various teams. Proficient in Java/Kotlin, public cloud, Kafka, Docker, Kubernetes, Spring Boot, databases, and distributed systems. | — | 0 |
| Senior Security Compliance Manager This role is for a Senior Security Compliance Manager at SoFi, a financial services company. The primary focus is on monitoring and governing security controls in a cloud environment (AWS) for their core banking platform, ensuring compliance with regulatory and industry standards. Responsibilities include managing audits (SOC2, PCI DSS, SOX ITGC, GLBA), acting as a liaison with external auditors and regulators, assessing security compliance risks, and translating technical controls into audit-ready evidence. The role requires experience with security GRC initiatives, banking regulations, cloud environments, and specifically mentions AI governance and risk assessments using frameworks like NIST AI RMF. While AI governance is mentioned, the core function is security compliance and risk management within a regulated financial environment, not the direct building or research of AI models. | — | 0 |
| Senior Mobile Engineer, Invest Senior Mobile Engineer at SoFi, a financial services company, focusing on the SoFi Invest platform. The role involves implementing functionality, architecting systems, and collaborating across Product, Design, and Engineering to build interfaces for millions of users investing in automated trading strategies. The position requires strong mobile programming experience, preferably with Flutter, and familiarity with Agile development in a microservices environment. | — | 0 |
| Director, Internal Communications Seeking an experienced internal communications leader to manage the internal comms team and partner with executives and business leaders to inform, inspire, and connect employees globally. The role focuses on driving core company-wide internal communications programs, providing strategic counsel for critical initiatives, strengthening employee engagement and culture, championing communications best practices, refining measurement capabilities, and leveraging technology, including generative AI methods like ChatGPT, to extend impact. | — | 0 |