Toast
Enterprise · Restaurant POS
- Website
- toasttime.co.uk
Toast currently has 32 active AI-related job listings. The majority of these roles, 91%, are focused on agents, with a smaller number in serving infrastructure and application stages. Engineering roles represent the largest functional area, with hiring concentrated in Ireland and the United States. Frequent tech tags include agent_orchestration, llm_observability, and tool_use, suggesting a focus on agent development and management. Over the last 30 days, Toast has added 23 new AI roles, marking a 283% increase compared to the preceding 30-day period.
Currently tracking 26 active AI roles, down 27% versus the prior 4 weeks. Primary focus: Agent · Engineering. Salary range $94k–$368k (avg $212k).
Enterprise · Restaurant POS
Toast currently has 31 active AI-related roles in our index. The most common open titles are: Principal Software Engineer - AI Pod (Dublin, Ireland) (3), Senior Principal Software Engineer - AI Pod (2), Senior Principal Software Engineer, AI Agents (Dublin, Ireland) (2), GTM Enablement Engineer, GTM Engineer - Sales Workflow Automation, Revenue Intelligence. Most positions are in Engineering and Product.
Toast's active AI hiring is concentrated in: agents (90%), serving infrastructure (6%), application (3%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Toast is hiring AI talent in: Ireland (15 roles), United States (10 roles), India (4 roles), Canada (2 roles).
Job postings at Toast most frequently reference: agent orchestration, tool use, llm observability, model serving, inference infra.
In the past 30 days, Toast has posted 19 new AI-related roles.
| Title | Stage | AI score |
|---|---|---|
| Staff Software Engineer, AI Foundations Staff Software Engineer for Toast's AI Foundations team, focusing on building core AI platform infrastructure like LLM Proxy and observability pipelines, as well as architecting and delivering autonomous agents for the SDLC. The role involves leading technical design, driving adoption of agentic practices, and mentoring engineers. | AgentServe | 8 |
| Senior Software Engineer- Agent Senior Software Engineer to build an AI Marketing Agent for restaurants, focusing on engagement, retention, and growth. The role involves leading complex projects, designing and deploying scalable systems, and mentoring team members within a fast-moving product space. | Agent |
| 7 |
| Principal Software Engineer - AI Pod Principal Software Engineer to lead full-stack design and delivery of AI-native solutions, focusing on building and integrating LLM-powered agents, tools, and workflows within an AI pod at Toast. | Agent | 7 |
| Principal Software Engineer - AI Pod (Dublin, Ireland) Principal Software Engineer to lead full-stack design and delivery of AI-native solutions, focusing on building and integrating LLM-powered agents, tools, and workflows. The role involves driving technical architecture, setting engineering standards, and mentoring engineers within an AI pod. Requires strong experience in scalable software systems, LLM agent/infrastructure development, prompt engineering, and modern backend/frontend technologies. | AgentServe | 7 |
| Principal Software Engineer - AI Pod (Dublin, Ireland) Principal Software Engineer to lead full-stack design and delivery of AI-native solutions, focusing on building and integrating LLM-powered agents, tools, and workflows. The role involves driving technical architecture, setting engineering standards, and mentoring engineers within an AI pod. Requires strong experience in scalable software systems, LLM agent/infrastructure development, prompt engineering, and modern backend/frontend technologies. | AgentServe | 7 |
| Principal Software Engineer - AI Pod (Dublin, Ireland) Principal Software Engineer to lead full-stack design and delivery of AI-native solutions, focusing on building and integrating LLM-powered agents, tools, and workflows within an AI-native engineering team at Toast. | Agent | 7 |
| GTM Enablement Engineer This role focuses on building and deploying AI agents and agentic workflows within the sales enablement technology stack. The engineer will prototype automation, execute A/B testing on AI capabilities, develop AI-assisted templates, and integrate AI-generated coaching recommendations and deal health dashboards. The core responsibility is to leverage AI to improve sales productivity, adoption rates, and ramp velocity. | Agent | 7 |
| GTM Engineer - Sales Workflow Automation, Revenue Intelligence This role focuses on building and implementing AI agents and agentic workflows to automate sales processes and provide revenue intelligence. It involves integrating various tools, analyzing sales data, and developing AI-driven insights to improve sales efficiency. The role requires strong SQL skills and experience with AI + GTM tool implementation. | Agent | 7 |
| Senior Software Engineer- Marketing Agent Senior Software Engineer to build an AI Marketing Agent for restaurants, focusing on customer engagement, retention, and growth. The role involves leading complex projects, designing and deploying scalable systems, and mentoring team members within a fast-paced product environment. | Agent | 7 |
| Senior Principal Software Engineer - AI Pod Senior Principal Software Engineer and Architect for an AI Pod at Toast, focusing on setting technical vision and architectural direction for AI-native development, leading complex initiatives, and evolving agentic development practices. Requires deep experience in building and operating LLM-powered agents and AI-native systems. | Agent | 7 |
| Senior Principal Software Engineer, AI Agents (Dublin, Ireland) Senior Principal Software Engineer, AI Agents role at Toast, focusing on driving the architecture, technical strategy, and implementation of AI agents for the Team area within the Fintech line of business. The role involves hands-on development, mentorship, and leadership in agentic development practices. | Agent | 7 |
| Senior Principal Software Engineer, AI Agents (Dublin, Ireland) Senior Principal Software Engineer, AI Agents role at Toast, focusing on driving the architecture, technical strategy, and implementation of AI agents for the Team area within the Fintech line of business. The role involves hands-on development, mentorship, and leadership in agentic development practices. | Agent | 7 |
| Senior Principal Software Engineer, AI Agents Senior Principal Software Engineer, AI Agents at Toast, focusing on driving architecture, technical strategy, and implementation of AI agents for the Team area within the Fintech line of business. The role involves hands-on development, leadership, and mentoring. | Agent | 7 |
| Senior Software Engineer, AI Foundations Senior Software Engineer on Toast's AI Foundations team, building internal AI platform infrastructure including LLM proxy, agentic workflows, and a plugin marketplace to enable AI-native development practices across the company. | AgentServe | 7 |
| Senior Principal Software Engineer - AI Pod Senior Principal Software Engineer and Architect for an AI Pod at Toast, focusing on setting technical vision and architectural direction for AI-native development, including LLM-powered agents and agentic systems. The role requires hands-on experience in building, deploying, and operating these systems, as well as evolving agentic development practices. | Agent | 7 |
| Senior Software Engineer - AI Foundations Senior Software Engineer for Toast's AI Foundations team, focusing on building and scaling AI platform infrastructure, including LLM proxy, agentic workflows, and a plugin marketplace to enable AI-native development practices across the company. | Agent | 7 |
| Principal Software Engineer - AI Foundations Principal Software Engineer for Toast's AI Foundations team, focusing on building the infrastructure, governance, and tooling for AI across the product development lifecycle. The role involves setting technical direction for agentic workflows, LLM proxy, AI key management, observability, and plugin marketplace, with a full-stack responsibility. | AgentServe | 7 |
| Software Engineer 2 (MLOps) Machine Learning Engineer II at Toast, focusing on building and deploying scalable ML and agentic AI pipelines, developing APIs, and implementing microservices with a focus on latency, reliability, and performance. The role involves MLOps best practices, model deployment, orchestration, and monitoring, working closely with cross-functional teams to deliver ML-powered products. | ServeAgent | 7 |
| Staff Software Engineer, Team Agent Staff Software Engineer to build AI agents for Toast's Team area, a mission-critical space for restaurant workforce management. The role involves designing, developing, and delivering autonomous agents that leverage LLMs and agentic frameworks, blending AI with practical operations. | Agent | 7 |
| Staff Software Engineer, AI Agent Staff Software Engineer to build AI agents for Toast's Team area, focusing on autonomous agents that transform restaurant workforce management using LLMs and agentic frameworks. The role involves full-stack development, partnering with product managers and designers, and mentoring other developers. | Agent | 7 |
| GTM Engineer, Marketing Operations AI Innovation This role focuses on building AI-powered agents, automations, and workflows for marketing teams within Toast. The engineer will design, build, and deploy these systems, create evaluation frameworks, and coach marketers on AI integration. The role emphasizes hands-on building and enabling non-technical users. | Agent | 7 |
| Staff Software Engineer(MLOps) Staff Machine Learning Engineer to design and lead the evolution of a unified MLOps platform supporting diverse needs across Toast, ensuring high availability, scalability, and security of ML services. This role involves championing MLOps best practices, leading collaborative efforts between Data Engineering, DevOps, and Product teams, defining technical vision for AI infrastructure, setting standards for observability and incident response for ML systems, and mentoring engineers. | ServeData | 7 |
| Principal Machine Learning Engineer Principal ML Engineer to build 0-to-1 internal tools for sales teams, leveraging LLMs and agentic workflows to automate tasks like account research and lead prioritization. The role involves hands-on backend engineering and ML implementation, integrating with systems like Salesforce and custom quoting engines, and delivering recommendations to sales users. Focus is on building new intelligence models and agentic systems. | AgentServe | 7 |
| Staff Software Engineer, AI & Strategy Staff Software Engineer to join the AI & Strategy Engineering team. This role will be a primary builder of 0-to-1 tools designed to revolutionize how sales teams operate, focusing on backend engineering and Machine Learning implementation. The engineer will bridge custom quoting software and Salesforce with intelligent, agentic workflows to enable sales users to make faster, data-backed decisions. | Agent | 7 |
| Director of Globalization Director of Globalization to own the strategy, platform and execution that will scale Toast from English and our initial localized markets to 10+ well-functioning global languages. This leader will blend operational execution with technical platform enablement, transforming globalization from a manual service into a seamless, productized capability. You will architect the automated pipelines, tooling, and AI-driven workflows that empower decentralized engineering and product teams to deploy localized experiences natively, with minimal friction. | — | 5 |
| Director of Globalization Director of Globalization to own the strategy, platform and execution that will scale Toast from English and our initial localized markets to 10+ well-functioning global languages. This leader will blend operational execution with technical platform enablement, transforming globalization from a manual service into a seamless, productized capability. You will architect the automated pipelines, tooling, and AI-driven workflows that empower decentralized engineering and product teams to deploy localized experiences natively, with minimal friction. | — | 5 |
| Internal Enablement Senior Trainer This role focuses on training and enablement within an enterprise context, leveraging AI tools to enhance the learning experience for customer success agents and managers. The primary goal is to improve agent performance and customer experience through AI-driven training, coaching, and curriculum management, rather than directly building AI models or systems. The role involves creating and facilitating training programs, integrating AI role-play tools, analyzing performance data using AI, and optimizing learning outcomes. | — | 5 |
| GTM Engineer - TAM, Whitespace & Prioritized Prospecting This role focuses on building and maintaining the prospecting intelligence layer for sales, using tools like Clay and third-party signals to identify and prioritize potential customers. It involves data pipeline management, scoring model refinement, and integration roadmapping, with a strong emphasis on SQL and data warehouse environments. While it uses AI tools and involves 'agent building' in a sales context, the core function is GTM operations and data engineering for sales enablement, not direct AI/ML model development. | — | 5 |
| Staff Software Engineer, Tech Lead Staff Software Engineer, Tech Lead for Employee Development team at Toast. Focuses on building scalable software solutions for employee performance and growth. Requires expertise in AI tools throughout the development lifecycle and experience building AI solutions for customers. | — | 5 |
| GTM Engineer: Data Infrastructure & AI Intelligence This role focuses on building and maintaining the data infrastructure and AI intelligence layer for a sales organization, specifically within the CRM and data stack. The primary responsibility is to ensure data integrity, structure, and intelligence to power forecasting, pipeline management, and revenue decision-making. A key aspect involves building AI agents and agentic workflows to transform data processes. | Agent | 5 |
| Staff Software Engineer, Care & Onboarding Staff Software Engineer role at Toast, focusing on building and maintaining tools for customer care and onboarding. The role involves technical leadership, architectural direction, and delivering high-impact solutions for backend systems. While the company explores AI tools for development and operations, the core of this role is not AI/ML model development but rather building enterprise software. Experience with LLMs is a plus. | — | 5 |
| Staff Software Engineer - Retail Staff Software Engineer role at Toast, focused on building and operating backend systems for retail experiences. The role involves technical leadership, system design, collaboration, and mentoring. While the company uses AI tools internally and for hiring, the core function of this role is not AI/ML development. | — | 5 |
| Senior Software Engineer, Financial Management Senior Software Engineer role focused on building financial products for restaurants, including Toast Books, Cash Flow Insights, and Bill Pay. The role involves shaping technical strategy, leading architectural discussions, and mentoring engineers, with an emphasis on using AI tools to improve workflow efficiency and quality. | — | 5 |
| Software Engineer, Toast IQ Software Engineer II, Toast IQ at Toast, a company focused on building a restaurant platform. The role involves developing full-stack software applications, leading complex projects, and driving architectural discussions for the Toast IQ team. The primary focus is on building agentic experiences to improve restaurant operations, margins, revenue, and customer/employee experience. The role also emphasizes leveraging AI tools to enhance development workflows. | Agent | 5 |
| Staff Software Engineer, New Ventures Staff Software Engineer for a new, 0->1 venture at Toast, focusing on building and shipping an MVP using AI-assisted development tools. The role requires a generalist approach, architectural flexibility, and a bias for action in a high-ambiguity environment. | — | 5 |
| Staff Software Engineer, Toast IQ Staff Software Engineer on the Toast IQ team, responsible for full-stack development of AI-powered restaurant management features. The role involves leading complex projects, driving technical roadmap, and mentoring junior engineers, with a requirement for experience in applied ML or LLMs and delivering production services. | Ship | 5 |
| Staff Salesforce Engineer, DevOps Staff Salesforce DevOps Engineer responsible for architecting and evolving the CI/CD framework for complex Salesforce deployments, driving advanced automation and self-service tooling. This role also involves leading cross-application release management, providing technical leadership in resolving deployment challenges, and acting as a technical liaison. The engineer will leverage AI tools to enhance development workflows and improve velocity. | — | 5 |
| Senior Product Security Engineer This role focuses on application security and security engineering within the fintech domain, with a strong emphasis on building and managing security intelligence services, identifying vulnerabilities, improving developer tooling for security, and assisting incident response. The role requires experience with Java web services, Python scripting, cloud architecture, and leveraging LLM AI features for development and security operations. Previous experience with fintech applications and associated requirements is also necessary. | — | 5 |
| Senior Software Engineer - Product Security Senior Product Security Engineer role at Toast, focusing on application security, anti-abuse, and threat modeling within a fintech domain. The role involves building security intelligence services, improving developer tooling, and assisting incident response, with an emphasis on leveraging AI tools for development and security operations. Requires experience in Java web services, Python scripting, and cloud architecture, with a strong preference for fintech security experience. | — | 5 |
| Senior Security Engineer- Java Security Engineer/Intelligence Senior Security Engineer role at Toast, focusing on actionable intelligence collection, analysis, and delivery to engineers, and hunting adversaries. The role involves selecting, implementing, designing, and building services and tools for security intelligence, triaging vulnerabilities, improving developer tooling for SSDLC, assisting incident response, threat modeling, and guiding architecture. Requires experience in security engineering, Java web services, Python scripting, and leveraging LLM AI features. Fintech application experience is required. | — | 5 |
| Principal Infrastructure Engineer Principal Infrastructure Engineer at Toast, focused on leading the architecture of systems powering the developer ecosystem and software delivery lifecycle. This includes platforms for code collaboration, service discovery, developer workflows, and CI/CD at scale. The role involves optimizing developer tooling, evolving the developer portal, designing CI/CD pipelines, and architecting the developer platform to serve both human developers and AI agents, ensuring safety and operability at scale. The company emphasizes AI-assisted development and the use of AI tools daily by engineers, with AI agents participating in various operational workflows. | — | 5 |
| Senior Software Engineer, Mobile DevOps Senior Software Engineer, Mobile DevOps role at Toast, focusing on improving the CI/CD pipeline and developer experience for the Toast POS app. The role involves leveraging AI tooling to accelerate development and improve code quality, mentoring team members, and influencing the technical roadmap. Requires strong Android development experience, mobile CI/CD, and release engineering expertise. | — | 5 |
| Staff Software Engineer, Tech Lead - Mobile DevOps Staff Software Engineer, Tech Lead - Mobile DevOps at Toast. This role focuses on improving the CI/CD, local developer experience, and release engineering for Toast's POS app. The engineer will provide technical leadership, strategic problem-solving, and mentor other engineers. A key aspect is leveraging AI tooling to enhance development workflows, boost build speeds, reduce lead times, and improve code quality. The role requires deep Android development experience, mobile CI/CD and release engineering expertise (Jenkins, Gradle), and a passion for improving developer experience. While AI tools are used to enhance productivity, the core craft is not AI/ML model building. | — | 5 |
| Senior Fullstack Engineer, New Ventures Senior Fullstack Engineer for Toast's New Ventures unit, focusing on building new products and business lines from scratch. The role involves backend development, architecture, and contributing to business strategy, with an emphasis on leveraging AI tools to enhance the development workflow. | — | 5 |
| Senior Software Engineer Senior Software Engineer role at Toast, focused on Payroll and Team Management. The role involves full-stack development, owning software end-to-end, participating in architectural discussions, and mentoring. A key aspect is leveraging AI tools to enhance development workflows and productivity. Requires 8+ years of back-end experience in Java/Kotlin, proficiency with modern web standards, SQL/NoSQL databases, and distributed systems. The company emphasizes using AI tools across disciplines to improve efficiency and quality. | — | 5 |
| Senior Software Engineer, Guest Engagement Senior Software Engineer role at Toast, focusing on building a Loyalty platform that uses AI-driven analytics to enhance restaurant engagement, retention, and growth. The role involves leading complex projects, designing and maintaining scalable systems, and mentoring team members within a Java/Kotlin backend environment. | — | 5 |
| Senior Engineering Manager, Support & Account This role leads the strategy and execution for Toast’s self-service support ecosystem and account management experiences, shaping how customers understand, manage, and resolve issues. It involves guiding the evolution of the Support Center, communications platform, and billing/pricing experiences, and partnering with product, design, engineering, support, and finance teams. The role will apply AI and automation to understand customer context and surface relevant insights across support, billing, and account experiences, aiming to improve customer experience, operational efficiency, and revenue integrity. | — | 1 |
| Principal Software Engineer Principal Software Engineer on the Advanced Analytics Platform (AAP) team, responsible for the data platform powering Toast's analytics products and AI/ML capabilities. Focuses on building foundational data infrastructure including real-time streaming, data lakehouse, feature serving, and cloud-native analytics pipelines. Key initiatives include migrating to Apache Iceberg, standing up a new Feature Store, and scaling streaming infrastructure. The role involves defining technical strategy, evolving architecture, building frameworks, and mentoring engineers. | — | 1 |
| Senior Engineering Manager, Commerce This role leads the strategy and execution for Toast's self-service support ecosystem and account management experiences, focusing on customer issue resolution and engagement. It involves applying AI and automation to understand customer context and surface insights across support, billing, and account experiences, while ensuring clarity and trust in communications and charges. The role requires strong leadership in building scalable systems for self-service support, proactive communications, and account management, with a focus on customer experience and operational efficiency. | — | 1 |
| Principal Technical Risk Analyst This role leads and matures Toast’s Technical Risk Program, focusing on end-to-end cyber risk management, including identification, assessment, reporting, and integration into enterprise risk. It involves building and operationalizing a scalable risk operating model, driving adoption across teams, and enabling risk governance through insights. The role requires strong program management, analytical thinking, and communication skills, with experience in GRC tools and a data-driven approach to risk. While the role mentions enabling 'AI use cases' within the risk program and 'data-driven GRC approaches' as a nice-to-have, the core function is technical risk management, not direct AI/ML model development or deployment. | — | 1 |