Currently tracking 16 active AI roles, with 70 new openings in the last 4 weeks. Primary focus: Agent · Engineering. Salary range $139k–$277k (avg $215k).
Twilio currently has 20 active AI-related job listings. The majority of these roles, 50%, are focused on agents, with application roles making up another 25%. Engineering is the dominant function, with 19 roles, while the United States accounts for the majority of hiring locations. Frequent tech tags include agent_orchestration, model_serving, and inference_infra, suggesting a focus on deploying and managing AI models. In the last 30 days, Twilio has added 7 new AI roles, representing a 250% increase compared to the previous 30-day period.
Twilio currently has 17 active AI-related roles in our index. The most common open titles are: Staff Enterprise Security Engineer, AI Security (2), Machine Learning Engineer, Principal Machine Learning & Data Engineer , Product Management, L2, Product Manager, L2. Most positions are in Engineering and Product.
Twilio's active AI hiring is concentrated in: agents (41%), application (35%), serving infrastructure (18%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Twilio is hiring AI talent in: United States (12 roles), Ireland (3 roles), India (1 role), Colombia (1 role).
Job postings at Twilio most frequently reference: agent orchestration, inference infra, model serving, guardrails, llm observability.
In the past 30 days, Twilio has posted 7 new AI-related roles. That is a +40% change versus the prior 30 days (5 → 7).
| Title | Stage | AI score |
|---|---|---|
| Senior Learning Experience Designer Senior Learning Experience Designer for Twilio's Support Enablement team, focusing on creating engaging learning journeys for frontline support teams. This role involves curriculum architecture, multimedia creation, gap analysis, and data-driven iteration to improve knowledge delivery and agent performance. The role encourages experimentation with AI-driven learning and other modern approaches to training. | — | 5 |
| Staff Product Manager - Core Commerce Platform Staff Product Manager for Twilio's Core Commerce Platform, focusing on evolving it into a productized, extensible engine for global revenue. Responsibilities include defining platform strategy, enabling internal tenants with self-service tools, ensuring usage fidelity from event to invoice, productizing compliance (revenue recognition, tax), and integrating AI capabilities for optimization and automation. Requires deep experience in commerce, billing, financial platforms, APIs, and complex system design. | — | 5 |
| Senior Manager, GTMA Analysis and Compliance Senior Manager to lead the GTMA System Analysts and Compliance team, focusing on business analysis, Salesforce administration, GTM technology operations, data governance, and SOX compliance. The role involves driving operational excellence, scalable governance, system analysis, platform health, and compliance readiness across Quote-to-Cash and Lead-to-Revenue workflows. It also includes leading and mentoring a team, building strategy and OKRs, running SOX controls, influencing senior leadership, managing vendors, and driving organizational readiness for AI-enabled GTM operations and automation. Experience with AI/ML integration into sales workflows is desired. | — | 1 |
| Product Manager L3 Product Manager role focused on Twilio's sender onboarding, provisioning, and management. The role involves owning user-facing sender administration, orchestrating setup and compliance steps, simplifying sender selection and provisioning, improving the sender recommender for international expansion, and scaling provisioning with bulk purchasing and auto-scaling mechanisms. It emphasizes data-driven decision making, cross-functional collaboration with Engineering, Design, and KYC Product Managers, and core product management duties like roadmap planning and stakeholder alignment. | — | 0 |
| Staff, Product Manager Product Manager for Twilio's Onboarding and Compliance team, focusing on Senders and Numbers. The role involves creating streamlined onboarding experiences while maintaining compliance standards for telecommunications regulations. Responsibilities include gathering requirements, driving product planning and delivery, developing product vision and roadmaps, and partnering with GTM teams for launches and adoption. Requires significant experience in SaaS product management, analytical thinking, and strong communication skills. Experience with cloud, APIs, communications, and enterprise software is necessary, with a preference for experience in regulated ecosystems and with APIs/developer experience. | — | 0 |
| Staff, Product Manager Product Manager for Twilio's Onboarding and Compliance team, focusing on Senders and Numbers. The role involves creating streamlined onboarding experiences while maintaining compliance standards, collaborating with engineering, driving product strategy, and launching products. | — | 0 |