Twilio currently has 20 active AI-related job listings. The majority of these roles, 50%, are focused on agents, with application roles making up another 25%. Engineering is the dominant function, with 19 roles, while the United States accounts for the majority of hiring locations. Frequent tech tags include agent_orchestration, model_serving, and inference_infra, suggesting a focus on deploying and managing AI models. In the last 30 days, Twilio has added 7 new AI roles, representing a 250% increase compared to the previous 30-day period.
Currently tracking 16 active AI roles, with 70 new openings in the last 4 weeks. Primary focus: Agent · Engineering. Salary range $139k–$277k (avg $215k).
Twilio currently has 17 active AI-related roles in our index. The most common open titles are: Staff Enterprise Security Engineer, AI Security (2), Machine Learning Engineer, Principal Machine Learning & Data Engineer , Product Management, L2, Product Manager, L2. Most positions are in Engineering and Product.
Twilio's active AI hiring is concentrated in: agents (41%), application (35%), serving infrastructure (18%). These categories follow a seven-stage AI lifecycle: data, pre-training, post-training, serving infrastructure, agents, evaluation, and application.
Twilio is hiring AI talent in: United States (12 roles), Ireland (3 roles), India (1 role), Colombia (1 role).
Job postings at Twilio most frequently reference: agent orchestration, inference infra, model serving, guardrails, llm observability.
In the past 30 days, Twilio has posted 7 new AI-related roles. That is a +40% change versus the prior 30 days (5 → 7).
| Title | Stage | AI score |
|---|---|---|
| Regional Vice President, New Business Sales Regional Vice President of Sales, New Business for Twilio, focusing on driving growth in the APJ region by leveraging Voice and AI for customer engagement. The role involves building a sales engine, defining strategy, evangelizing AI and the Twilio platform, leading a sales team, and ensuring operational excellence. Requires extensive sales leadership, platform and AI expertise, strategic execution, and a data-driven approach. | — | 5 |
| Senior Customer Success Manager Twilio is seeking a Senior Customer Success Manager to ensure customers achieve full value from the Segment platform, which collects, stores, filters, transforms, and sends data. This role involves developing strategic roadmaps, managing customer relationships, driving product adoption, and identifying expansion opportunities. The CSM will act as a trusted advisor, collaborating with internal teams and external stakeholders to solve complex data challenges and ensure customer retention and growth. The role requires expertise in strategic planning, data-driven insights, and building executive-level relationships, with a focus on first-party data and its transformative potential for organizations. |
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| 0 |
| Digital Sales Representative 2 Digital Sales Representative responsible for net new customer acquisition, solution selling, and closing deals within Self Service accounts at Twilio. The role involves understanding customer business and technical requirements, designing solutions using Twilio's communications API platform, and collaborating with internal teams. Requires sales development or closing experience, understanding of cloud computing/communications, strong communication skills, and technical solutions selling experience. | — | 0 |
| Senior Strategic Account Executive Senior Strategic Account Executive responsible for managing and growing relationships with large enterprise customers in North Asia, focusing on communications platform services (messaging, voice, email). Requires consultative sales, account strategy, and cross-functional collaboration. Experience with Chinese territories and DeFi enterprises is desired. | — | 0 |
| Senior Strategic Account Executive This role is for a Senior Strategic Account Executive at Twilio, focusing on managing and growing relationships with large Communications Platform customers in India and Thai enterprises. The role involves driving consultative sales cycles, collaborating with internal teams, and achieving revenue targets. While Twilio uses AI in its hiring process, this role is not directly involved in AI/ML development. | — | 0 |
| New Business Account Executive New Business Account Executive responsible for prospecting, solution selling, and closing new business opportunities across the entire Twilio platform. This role involves becoming a strategic partner to large enterprise companies, driving profitable revenue growth through multi-product selling. It requires deep integration with various internal teams and understanding customer business and technical requirements to design mutually beneficial contracts. The role also involves acting as the voice of the customer to product and carrier relations teams, establishing subject matter expertise in unified communications and data platform industry, and leveraging technical expertise to lead digital initiatives. | — | 0 |