Apac Branches Operations Strategy and Governance Analyst

JPMorgan Chase JPMorgan Chase · Banking · Singapore · Commercial & Investment Bank

This role focuses on process optimization and automation within financial services operations using tools like Python, Alteryx, and Tableau. While it mentions familiarity with generative AI, the core responsibilities revolve around business analysis, workflow automation, and data visualization, rather than direct AI/ML model development or deployment.

What you'd actually do

  1. Lead process walkthroughs and map current and future-state workflows for complex branch operations
  2. Identify manual pain points and design automation solutions using Python, Alteryx, and other intelligent automation tools
  3. Develop and refine business rules, templates, and exception handling logic for operational processes
  4. Build and maintain Tableau dashboards for management reporting and strategic reviews
  5. Support development, testing, and deployment of automation solutions, monitoring effectiveness for continuous improvement

Skills

Required

  • Python
  • Alteryx
  • Tableau
  • process optimization
  • analytics
  • business analysis
  • solution design
  • workflow automation
  • data extraction
  • exception handling
  • analytical skills
  • problem-solving skills
  • creative thinking skills
  • communication skills
  • stakeholder management skills
  • organizational skills
  • attention to detail

Nice to have

  • designing and automating workflows for financial operations
  • building executive dashboards and management reports
  • governance frameworks
  • regulatory requirements in financial services
  • facilitating workshops and training
  • large-scale transformation or change management initiatives
  • presentation skills
  • executive communication skills

What the JD emphasized

  • At least 1 year of experience in process optimization, analytics, business analysis, or solution design within financial services industry
  • Advanced proficiency in Python, Alteryx, and Tableau for process automation, data analytics, and visualization
  • Familiarity with generative artificial intelligence