Beauty Counter Manager - Charlotte Tilbury - Fashion Island

Nordstrom Nordstrom · Retail · Newport Beach, CA

Beauty Counter Manager for Charlotte Tilbury at Nordstrom, focusing on sales, customer service, and beauty expertise. The role involves conducting makeup applications, skincare analyses, recommending products, managing sales goals, and building customer loyalty. It requires a passion for beauty, strong customer connection skills, and the ability to work a flexible schedule.

What you'd actually do

  1. Conduct makeup applications, skincare analyses and recommend products based on customer’s beauty goals
  2. Collaborate with team members to create a welcoming and inclusive environment for all customers
  3. Set and achieve personal and counter sales goals, utilizing both in-store and digital selling tools (inclusive of text and social media)
  4. Manage the scheduling and execution of vendor events and promotions
  5. Build and maintain strong vendor relationships to maximize business results

Skills

Required

  • Passion for customer service and beauty, including trends, makeup application, and skincare
  • Excellent ability to connect with customers, proactively handle customer concerns and contribute to a positive team environment
  • Empathy and respect for all customers, providing a supportive environment during makeup and skincare application
  • Strong multitasking, organization, and follow-through skills
  • Drive to achieve sales goals, with interest in using networking and technology
  • The ability to work a flexible schedule based on business needs, including evenings and weekends
  • High level of ownership, accountability, and initiative