As a Closing Advisor, you will be the main point of contact for customers and real estate agents on specific transactions.
About the role
- Interact and correspond as the main point of contact for buyers, sellers, and agents during then the settlement process
- Manage each file from start to finish and make sure each team member is completing their workflow.
- Ensure that the process stays organized and all contract contingencies are being met
- Obtain pertinent info from clients and agents for the title department to clear the title
- Deliver great customer experience while guiding clients and agents through the closing process
- Answer our main phone line, explain title quotes, title insurance, and the settlement process to current and potential clients
- Oversee title and closing for all residential projects/clients in your market
- Managing assigned tasks for yourself and your support team
- Verifying title clearance of assigned files prior to closing
- Working with the support team on title defects, issues, as well as a review of all entity documents for sufficiency.
- Reviewing closing documents prior to and after closing to ensure completeness and accuracy
- Ensure the file is balanced before sending to the funding
- Ensure that documents for recording are complete and ready to record before sending to post-closing.
About you
- A strong customer service background
- Strong written and verbal communication skills
- Attention to detail and the ability to be organized in a fast-paced environment
- 2+ years of experience as an Escrow Officer or related role, working Florida residential files
- Qualia and Tableau knowledge (preferred)
- Bilingual in English & Spanish (preferred)
What you’ll get
Our team members fuel our strategy, innovation and growth, so we ensure the health and well-being of not just you, but your family, too! We go above and beyond to give you the support you need on an individual level and offer all sorts of ways to help you live your best life. We are proud to offer eligible team members perks and health benefits that will help you have peace of mind. Simply put: We’ve got your back. Check out our full list of Benefits and Perks.
About us
Rocket Close is a leading national provider of title insurance, property valuations and settlement services. Here, you’ll be given all the resources and support needed to deliver innovative solutions and in turn, your hard work will be rewarded with a competitive compensation package and an array of other amazing benefits. Apply today to join a team that offers career growth, amazing benefits and the chance to work with leading industry professionals.
This job description is an outline of the primary responsibilities of this position and may be modified at the discretion of the company at any time. Decisions related to employment are not based on race, color, religion, national origin, sex, physical or mental disability, sexual orientation, gender identity or expression, age, military or veteran status or any other characteristic protected by state or federal law. The company provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable state and federal laws. Applicants requiring reasonable accommodations in completing the application and/or participating in the application process should contact a member of the Human Resources team, at Careers@Rocket.com.