Customer Engagement Manager Se Swine

Merck Merck · Pharma · Stockholm, Sweden

This is a customer-facing role focused on engaging with veterinarians and pig producers in Sweden to promote sustainable pig production. The role involves building relationships, providing diagnostic insights, educating farm staff, and translating scientific knowledge into practical solutions. It requires a veterinary background, commercial mindset, and strong communication skills.

What you'd actually do

  1. Build and deepen partnerships with Swedish pig veterinarians and other key stakeholders
  2. Identify new opportunities and develop account plans for key customers
  3. Support pig veterinarians in their work offering diagnostic insights and on-farm problem-solving
  4. Educate farm staff to ensure optimal vaccination procedures
  5. Translate science into useful practical knowledge shared at customer meetings and in localization of marketing materials

Skills

Required

  • Degree in veterinary medicine
  • Fluency in Swedish and English
  • Good knowledge of the Swedish swine market
  • A commercial mindset and motivation to drive business impact
  • Scientific understanding and familiarity with relevant therapy areas
  • High personal drive, sense of urgency, and results-orientation
  • Excellent people and communication skills
  • A proactive, independent work style and strong team spirit
  • A structured, data-driven approach and ability to manage multiple priorities
  • An agile mindset and willingness to try new ways of working
  • Account Management
  • Animal Breeding
  • Animal Husbandry
  • Animal Welfare
  • Business Communications
  • Clinical Experience
  • Customer Accounts
  • Customer Engagement
  • Customer Management
  • Customer Relationship Management (CRM)
  • Lead Generation
  • Livestock Production
  • Logistics Management
  • Poultry Science
  • Proven Commitment
  • Relationship Building

Nice to have

  • Animal Welfare Advocacy
  • Communication
  • Customer Service
  • Data Analysis
  • Inbound Phone Sales
  • IS Audit
  • Professional Development