Data Operations Strategy - Associate

JPMorgan Chase JPMorgan Chase · Banking · Singapore · Commercial & Investment Bank

The Data Operations Strategy Associate role at JPMorgan Chase focuses on improving bank operations by translating complex data problems into practical, scalable solutions. The role involves identifying and framing problems, building analytical tools and dashboards, diagnosing data quality issues, and partnering with stakeholders across trading, operations, and reporting. Responsibilities include designing and building data solutions using SQL, Python, and AI-enabled platforms, performing root-cause analysis, and ensuring solutions are documented and aligned with internal controls. The role requires a Bachelor's degree, 3+ years of experience in data/operations/quantitative roles in financial services, strong analytical and problem-solving skills, and proficiency in SQL and Python.

What you'd actually do

  1. Identify and frame incoming data and operational challenges, prioritise what matters most, and define practical strategies to address them.
  2. Design and build data solutions using visualisation tools, SQL, Python, and AI-enabled platforms to support operational metrics and analytics.
  3. Contribute to data quality initiatives end-to-end — from problem identification through to delivery and scaling — working closely with senior team members.
  4. Perform root-cause analysis to uncover process inefficiencies and implement targeted improvements that reduce recurring data issues.
  5. Facilitate stakeholder discussions to gather requirements, align on priorities, and track progress on data quality initiatives.

Skills

Required

  • Bachelor's degree
  • Minimum 3 years of experience in a data, operations, quantitative, or analytical role within financial services.
  • Strong analytical and problem-solving skills, with the ability to break down complex challenges and deliver practical solutions.
  • Able to work independently in an ambiguous environment, managing competing priorities and knowing when to escalate.
  • Strong communication skills — able to work across teams and seniority levels, extract requirements, and keep stakeholders aligned.
  • Proficiency in SQL and Python for data analysis and automation.
  • Hands-on experience with at least one visualisation tool (Power BI, Tableau, or Qlik) and at least one workflow or project management tool (Jira or Confluence)

Nice to have

  • Experience with Alteryx or similar data preparation and workflow automation tools.
  • Familiarity with AI or machine learning tools applied to data quality, classification, or operational workflows.
  • Experience with RPA tools such as UiPath.
  • Understanding of data management principles in financial services, including governance, quality, lineage, and modelling.
  • Knowledge of financial instruments, corporate action events, and data vendors such as Bloomberg, Refinitiv, ICE, or MSCI

What the JD emphasized

  • comfortable with ambiguity
  • take ownership of your work from day one
  • Minimum 3 years of experience in a data, operations, quantitative, or analytical role within financial services.
  • Able to work independently in an ambiguous environment, managing competing priorities and knowing when to escalate.