Director, AI Product / Program Facilitator

Pfizer Pfizer · Pharma · New York, NY

This role is for a Director, AI Product / Program Facilitator at Pfizer, focusing on managing the operational aspects of AI initiatives within the Commercial AI Transformation & Delivery organization. The role requires AI literacy to understand technical delivery, coordinate vendors and resources, manage risks, and facilitate communication between technical teams, business sponsors, and governance functions. The goal is to ensure AI initiatives are delivered efficiently and effectively within a regulated healthcare environment.

What you'd actually do

  1. Own the initiative plan and key milestones. Drive cadence and ceremonies, track progress against goals, manage dependencies and critical path, and keep delivery on schedule.
  2. Surface risks early, drive them to resolution, and escalate with options. Remove blockers across teams and functions before they slow the work.
  3. Coordinate vendors, contractors, and full-time resources against the plan. Track scope, deliverables, and spend; hold partners to commitments; flag capacity gaps early.
  4. Be the connective tissue between the delivery team, the business sponsor, and Medical, Legal, Regulatory, Compliance, and Privacy. Facilitate decisions, capture them, and make sure they stick.
  5. Prepare and run delivery and decision reviews. Make the state of the work legible to leadership — what is on track, what is at risk, and what decision is needed.

Skills

Required

  • Bachelor’s degree with at least 8+ years of experience; OR a Master’s degree with more than 7+ years of experience; OR a Ph.D. with 5+ years of experience.
  • Experience with program / project management, delivery, or technical program leadership, including complex cross-functional programs.
  • Demonstrated ability to run technical delivery programs end-to-end — plans, milestones, dependencies, and risk.
  • Working fluency in AI / technical delivery — able to engage credibly with engineers on what is being built and why.
  • Experience coordinating vendors, contractors, and internal teams against scope, schedule, and budget.
  • Strong facilitation and stakeholder management, including with senior executives.
  • Excellent written and verbal communication; ability to make complexity legible.

Nice to have

  • Experience in commercial pharma or regulated environments, and familiarity with promotional-review and compliance workflows.
  • Experience with agile delivery and modern program-management and collaboration tooling.
  • Exposure to AI- or data-driven products and delivery.
  • PMP, agile, or equivalent certification.

What the JD emphasized

  • AI-literate enough to manage technical delivery
  • partner closely with the initiative's technical lead
  • operational discipline
  • delivery leader who is comfortable in technical territory
  • make the state of the work legible to leadership