Director, Client Consulting - Visa Consulting & Analytics

Visa Visa · Fintech · Singapore

Visa is seeking a Director for its Client Consulting & Analytics division in Singapore. The role involves leading consulting engagements for clients (issuers, acquirers, merchants) to solve strategic problems related to growth, profitability, risk management, and data-driven decisions. Responsibilities include analyzing client needs using data, developing project pitches, delivering consulting projects, managing client relationships, and collaborating with internal Visa teams to provide holistic solutions. The ideal candidate has over 10 years of consulting experience, preferably in financial institutions, with a strong ability to manage complex projects and deliver outcomes.

What you'd actually do

  1. Use Visa and external data to analyze client needs and identify opportunities for consulting assignments with Visa’s key clients
  2. Develop project pitches and secure new Consulting assignments with clients, as well as re-engagements opportunities via a consultative sales approach
  3. Deliver Consulting projects. Resolve complex strategic problems. Synthesize and manage complex project structures when required. Manage, facilitate, and implement consulting services and meet client's business targets (assignment objectives, project scope, budget, paperwork, external consultants' supervision and project delivery)
  4. Cultivate relationship with Visa’s clients and partners - Issuers, Acquirers, and Merchants & Fintech firms, by being strategically focused, optimize client performance and implement recommendations in customer life cycle management, new product development and launches
  5. Work cross-functionally with other Visa teams to bring a holistic solution to our clients leveraging Visa’s rich value-added services (VAS) from functions such as Marketing, Products, Risk etc.

Skills

Required

  • consulting experience
  • manage complex projects
  • deliver outcomes
  • interacting with senior management
  • collaborative
  • data streams to create clear narratives
  • draft proposals
  • lead pitches

Nice to have

  • payments
  • data analytics
  • marketing
  • operational and macroeconomics
  • risk management
  • digital strategy
  • portfolio management
  • customer life cycle management
  • new product development and launches