Director, It Digital Transformation Lead Source to Pay Solutions

Merck Merck · Pharma · NJ

This role leads the digital transformation of Source to Pay solutions within Merck, focusing on leveraging AI and automation to optimize processes, enhance decision-making, and improve operational efficiency. The Director will partner with business leaders, manage cross-functional activities, and cultivate vendor partnerships to drive innovation and deliver measurable business outcomes. While AI is mentioned as a tool for optimization, the core function is product/solution leadership within the Source to Pay domain, not direct AI/ML model development.

What you'd actually do

  1. Foster strategic partnership with GSMG business colleagues to align the vision and strategy, translating business requirements into actionable digital solutions and intuitive user experiences
  2. Drive strategic digital solutions across an end-to-end experience in partnership with the Data, Strategy, & Insights (DS&I) organization to modernize and transform the organizational source-to-pay capabilities, including identifying and implementing automation and AI opportunities to optimize processes, enhance decision-making, and improve operational efficiency
  3. Design and continuously optimize the complete source-to-pay journey from requisition to payment, ensuring optimal experiences across all user personas including employees, buyers, suppliers, approvers, and procurement professionals
  4. Deliver seamless, intuitive user experiences for both internal stakeholders and external suppliers across all digital touchpoints and interaction channels
  5. Cultivate strategic vendor partnerships to leverage emerging platform capabilities, co-innovate on source-to-pay solutions, and drive transformation by proactively assessing orchestration capabilities and aligning functional orchestration with Artificial Intelligence (AI) capabilities across the enterprise to meet future organizational needs and industry best practices

Skills

Required

  • Bachelor’s Degree in Computer Science, Information Technology, or a related field
  • 10+ years of experience leading and delivering large-scale, complex IT programs and projects within a global enterprise environment
  • Technical experience in data and AI
  • Deep knowledge of end-to-end Source to Pay processes, including sourcing, contracting, risk, compliance, supplier management, purchase orders, and invoice & payments, with the ability to translate process expertise into effective digital solutions
  • Proven ability to collaborate and lead in a cross-functional environment to achieve shared objectives, supported by excellent planning, organizational, and problem-solving skills
  • Strong quantitative skills with the ability to leverage data and metrics to guide investment decisions and drive results
  • Outstanding written and verbal communication skills, with proficiency in synthesizing and tailoring messages to audiences, including senior leaders
  • Asset Management
  • Benefits Management
  • Business Case Development
  • Business Transformation
  • Business Value Creation
  • Decision Making
  • Digital Transformation
  • Governance Reporting
  • IT Project Lifecycle
  • Management System Development
  • Product Management
  • Requirements Management
  • Risk Assessments
  • ROI Maximization
  • Stakeholder Relationship Management
  • Strategic Planning
  • Supplier Management
  • Supply Change Management
  • Supply Management
  • System Designs

What the JD emphasized

  • Technical experience in data and AI
  • Deep knowledge of end-to-end Source to Pay processes
  • Proven ability to collaborate and lead in a cross-functional environment
  • Strong quantitative skills with the ability to leverage data and metrics to guide investment decisions and drive results
  • Outstanding written and verbal communication skills