Field Solutions Engineer Brazil (us Based)

Cloudflare Cloudflare · Enterprise · Austin, TX · Solution Engineering

This role is for a Field Solutions Engineer who will act as a technical lynchpin through the sales cycle, orchestrating complex enterprise-grade engagements. The role involves finding best-fit architectures, guiding enterprises to their 'time to first value,' and designing custom validation approaches. The engineer will work closely with Account Executives, Product Management, Engineering, and Customer Success, educating and empowering customers on the Cloudflare platform. While the company leverages AI tools and mentions AI-native curiosity, the core function of the role is not to build or ship AI models but to apply technical expertise in customer-facing sales and solutions architecture, with an emphasis on using AI tools.

What you'd actually do

  1. Define technical success criteria collaboratively with customers and align technical validation activities directly to customer outcomes.
  2. You will take lead on the technical partnership with your accounts, maintaining deep proficiency in Cloudflare’s portfolio to effectively communicate our strategic value within high-complexity enterprise initiatives.
  3. Run thorough technical discovery and qualification of prospect and customer use cases using solution selling methodologies (e.g., MEDDPICC and BANT). Lead tailored product demonstrations and proofs-of-concept (PoCs) to secure the technical win.
  4. Actively participate in account planning, stakeholder mapping, and multi-product roadmap development to expand footprint and drive upsell velocity in enterprise accounts. Maintain a strong presence in opportunity reviews and pipeline management (Salesforce).
  5. Partner with existing clients as a dedicated account advisor, providing technical best practices on the implementation of Cloudflare products and strategic guidance on internet security, performance, and future-proofing architectures.

Skills

Required

  • Portuguese fluency
  • Sales engineering experience
  • Consulting experience
  • Systems engineering experience
  • Enterprise sales methodology (MEDDPICC, BANT)
  • Technical discovery and qualification
  • Product demonstrations
  • Proof-of-concept (PoC) development
  • Account planning
  • Stakeholder mapping
  • Cloudflare product portfolio knowledge
  • Internet technologies expertise

Nice to have

  • AI-powered tools aptitude
  • Ability to explain complex technical concepts
  • Curiosity for new industry solutions
  • Cross-functional collaboration
  • External partner collaboration

What the JD emphasized

  • Fluency in Portuguese is required
  • Monthly travel to Brazil envisaged
  • Minimum 3+ years of experience in a customer-facing sales engineering, consulting, or systems engineering role within enterprise segments.
  • Knowledge in executing MEDDPICC validation and BANT qualifications.