Finance Managed Services Manager

Manager for Finance Managed Services focusing on implementing and operating finance and accounting Operate services for clients, leveraging agentic AI, GenAI, and RPA to drive efficiency and transform traditional BPO services.

What you'd actually do

  1. Work directly with clients during the sales cycle to understand their Operate requirements, including processes organization, and technology landscape.
  2. Support proposal effort, staffing plans and pricing models. Design and architect solutions, transition plans, and ongoing operations policies and procedures.
  3. Manage engagement quality, risk, timelines, and resources during transition and ongoing operations.
  4. Identify and implement operational process improvements that drive increased efficiency using leading practices in Agentic ,GenAI and RPA.
  5. Manage select client relationships /stakeholders (internal and external) throughout the engagement.

Skills

Required

  • 10+ years of BPO experience in Finance and Accounting in an environment
  • 3+ years of experience as the Delivery Lead of a F&A BPO service operation. Scope of delivered services should include operations across multiple Finance functions.
  • 2+ years of experience managing a team
  • Business development experience including sales and RFP response development
  • Bachelor's Degree
  • Ability to travel up to 25% based on the work you do and the clients and industries/sectors you serve.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future

Nice to have

  • Finance & Accounting experience
  • Delivery Lead of a F&A BPO service operation. Scope of delivered services should include operations across multiple Finance functions.
  • Transitioning work to offshore delivery centers

What the JD emphasized

  • agentic AI
  • GenAI
  • RPA

Other signals

  • agentic AI
  • GenAI
  • RPA