Global Banking Payments Sales Experience - Vice President

JPMorgan Chase JPMorgan Chase · Banking · New York, NY +1 · Commercial & Investment Bank

Product Management VP role focused on leveraging agentic AI, analytics, and automation to enhance global banking payments sales experiences. The role involves setting product vision, leading cross-functional teams, and driving the development and scaling of intelligent products within a regulated financial environment. Emphasis on responsible AI practices and delivering measurable business outcomes.

What you'd actually do

  1. Sets product vision and strategy for Payments Sales experiences, leveraging agentic AI, analytics, and automation to drive differentiation, scale, and business impact.
  2. Partners with Quad leadership—Design, Product, Data, and Technology—to identify, prioritize, and fund high‑value product opportunities aligned to customer needs, market evolution, and firm strategy.
  3. Owns end‑to‑end product accountability, considering upstream and downstream impacts across data, compliance, risk, and operations.
  4. Leads product discovery and insight generation through user research, journey mapping, experimentation, and market analysis to inform a forward‑looking, AI‑enabled roadmap.
  5. Establishes and monitors product success metrics (adoption, automation, cycle time, revenue enablement, operational efficiency) and uses insights to guide prioritization and investment decisions.

Skills

Required

  • 5+ years of experience in product management or closely related roles, with increased scope and accountability for complex, enterprise‑scale products.
  • Strong command of the product development life cycle, including strategy, discovery, delivery, and optimization within large, regulated, or data‑intensive environments.
  • Experience leading cross‑functional teams and influencing senior stakeholders across product, engineering, data, UX, and business functions.
  • Demonstrated ability to define success metrics, evaluate business impact, and make data‑informed tradeoffs.
  • Understanding of operating in managed‑risk or regulated environments, including partnership with legal, compliance, and control functions.
  • Strong executive communication and coaching skills, with the ability to guide teams through ambiguity and evolving technology landscapes.

Nice to have

  • Applied familiarity with AI, analytics, or automation‑enabled products, with the ability to translate emerging capabilities into practical, customer‑ and business‑focused solutions (deep technical expertise not required).

What the JD emphasized

  • agentic AI capabilities
  • responsible AI practices
  • regulated environments