Icqa Team Member

Target Target · Retail · Topeka, KS

This role is for an Inventory Control and Quality Assurance (ICQA) Team Member at Target's distribution center. The primary responsibilities include auditing and resolving inventory defects, researching root causes, and improving inventory accuracy. The role involves using lean approaches, Six Sigma tools, and 5S techniques, and requires collaboration with leaders and operational teams. It is not directly AI/ML related, focusing on traditional quality assurance and inventory management in a logistics setting.

What you'd actually do

  1. audit and resolve defects, within an assigned Service Level Agreement (SLA) and then research and document root cause for follow-up to address the issue moving forward to ultimately improve inventory accuracy.
  2. respond to defects found in warehouse locations, often times utilizing powered equipment.
  3. performing weekly audits, collaborating and communicating the findings of those audits and resolution steps with your ICQA Leader and other operational leaders within the building.
  4. utilize the practices of lean approaches, six sigma tools, and 5S techniques within the workplace to drive cleanliness and documentation of defects for root cause analysis.
  5. correct any inventory record inaccuracies in the warehouse and conduct follow up audits that aid with proper research.

Skills

Required

  • 2 years prior work experience as a warehouse worker, operations technician, quality control technician, or similar warehouse operator
  • Able to work both independently and in a team environment
  • Able to lift and carry merchandise weighing 35-45 lbs. frequently throughout a shift and up to 60lbs. occasionally
  • Ability to read, utilize matching skills and comprehend department/product documentation
  • Good verbal and written communication skills
  • Able to operate computer systems with minimal direction after receiving training
  • Ability to research defects/issues and root cause the drivers of those defects
  • Ability to navigate web-based ICQA reporting and forms (such as Smartsheet) with minimal direction after training
  • Ability to perform basic data entry and analysis in excel or other web based forms
  • Ability to be trained on powered equipment as needed

What the JD emphasized

  • research defects/issues and root cause the drivers of those defects