Lead Legal Ops Program Manager - Ediscovery

Honeywell Honeywell · Industrial · Charlotte, NC +1

This role manages the operational lifecycle of eDiscovery matters, including legal holds, preservation, defensible collection, and secure data transfer. The Program Manager will administer ESI tools, coordinate stakeholders and vendors, and ensure consistent execution and documentation for litigation, investigations, compliance matters, and subpoena responses.

What you'd actually do

  1. Manage end-to-end eDiscovery execution: intake, scoping, custodian identification, legal holds, preservation, collection, data processing, and performing secure data transfers to support Honeywell attorneys, outside counsel, and internal investigations
  2. Triage requests, develop scope with legal teams and external vendors, set priorities, and manage timelines across multiple matters
  3. Track matters, legal holds, and collections in the case/hold management systems; maintain clear status updates and documentation
  4. Manage SOPs, templates, and chain-of-custody records to ensure consistent, defensible execution
  5. Flag recurring issues, risks, and bottlenecks and recommend practical workflow improvements

Skills

Required

  • 5+ years of eDiscovery operations/litigation support experience (holds, preservation, collection, and coordination through review) or 3+ years and master’s degree in related field
  • Excellent communication skills to interact with attorneys, IT professionals, and vendors
  • Project management experience, proven ability to manage multiple complex, deadline-driven projects simultaneously
  • Immediate capability to manage data compliance in Microsoft 365 and execute eDiscovery projects in Relativity

Nice to have

  • Bachelor’s degree or equivalent experience, in Computer Science or a legal field
  • eDiscovery/digital forensics certification (ACEDS, EnCE, RCA, or similar)
  • Experience supporting complex matters in a corporate legal department, law firm, or service provider

What the JD emphasized

  • Immediate capability to manage data compliance in Microsoft 365 and execute eDiscovery projects in Relativity