Main Engines Service Engineer (mid-level or Senior) (systems Service Engineering)

Boeing Boeing · Aerospace · Seal Beach, CA

This role focuses on providing technical support and engineering solutions for main aircraft engines, investigating and resolving customer-reported issues, and developing mitigation plans for in-service risks. It involves close collaboration with internal teams, suppliers, and airline customers to ensure timely and effective technical solutions for a fleet operating 24/7.

What you'd actually do

  1. Applies engineering expertise to investigate and resolve technical, operational, and quality issues reported by airline customers, delivering interim and final engineering solutions
  2. Communicates effectively with airlines and internal stakeholders to address questions and reported problems
  3. Evaluates event reports for potential safety concerns and take appropriate action
  4. Troubleshoots aircraft propulsion issues using a variety of resources, including airline data, engineering databases, supplier information, and maintenance publications
  5. Leads and manages projects aimed at resolving fleet-wide issues and improving system reliability

Skills

Required

  • Bachelor of Science degree in Engineering, Engineering Technology (including Manufacturing Technology), Computer Science, Data Science, Mathematics, Physics, Chemistry
  • 5 or more years' related work experience or an equivalent combination of technical education and experience
  • 3+ years of experience in aerospace

Nice to have

  • 9 or more years' related work experience or an equivalent combination of technical education and experience
  • 14 or more years' related work experience or an equivalent combination of technical education and experience
  • 3+ years of experience with main engines or propulsion systems
  • Broad engineering experience, ideally including service engineering, design engineering, field service, maintenance engineering, and/or customer and logistics support
  • Strong familiarity with Boeing processes and drawing systems
  • Knowledge of Engine Systems, Propulsion Systems, and Installations is strongly desired
  • Experience with My Boeing Fleet, customer and supplier collaboration, and responding to Service Requests via the Boeing Communication System is preferred

What the JD emphasized

  • critical role
  • around-the-clock customer support—24/7, 365 days a year