Manager, Finance Process Automation

Comcast Comcast · Media · Wayne, PA - Philadelphia, MI - Southfield, CO - Englewood, PA

This role leads a team focused on automating finance processes using data analysis, business intelligence, and RPA. While it involves data analysis and potentially NLP for customer sentiment, the core focus is on process improvement and automation rather than core AI/ML model development or research. The role leverages existing tools and technologies to optimize business outcomes and efficiency within the finance domain.

What you'd actually do

  1. Responsible for leading team(s) that work cross-functionally to collect data and develop models to determine trends utilizing a variety of data sources.
  2. Manages team(s) that retrieve, analyze and summarize business, operations, employee, customer and/or economic data in order to develop business intelligence, optimize effectiveness, predict business outcomes and decision-making purposes.
  3. Lead discussions with business leaders and stakeholders to understand data and analysis needs and develop technical requirements.
  4. Collaborate with leaders across the department to evaluate existing finance workflows, identify bottlenecks and opportunities for automation.

Skills

Required

  • Data analysis
  • Model development
  • Business intelligence
  • Process optimization
  • A/B testing
  • Customer segmentation
  • Natural Language Processing (NLP)
  • Upsell strategy development
  • Finance process automation
  • Robotic Process Automation (RPA)
  • Data360
  • Advanced Excel
  • ERP system capabilities
  • Project management
  • Team leadership
  • Finance operations
  • Reporting
  • Budgeting
  • Compliance
  • Process improvement methodologies

Nice to have

  • Data visualization
  • Hypothesis testing
  • Forecasting models
  • Campaign analysis
  • Emerging trends in analytics, statistics, and machine learning
  • Emerging technologies and best practices in finance automation
  • Strategic thinking
  • Continuous improvement mindset
  • Detail-orientation
  • Organization
  • Fast-paced environment adaptability
  • Collaboration
  • Influencing skills

What the JD emphasized

  • leading team(s)
  • develop models
  • determine trends
  • retrieve, analyze and summarize business, operations, employee, customer and/or economic data
  • develop business intelligence, optimize effectiveness, predict business outcomes and decision-making purposes
  • impact measurement
  • optimization of business processes
  • clustering or segmentation of customers
  • deep dive analyses
  • identification of customer sentiment drivers through natural language processing (NLP)
  • development of frameworks to drive upsell strategy
  • streamline finance processes and drive automation
  • identify inefficiencies, implement technology-driven solutions
  • scalable, sustainable improvements
  • evaluate existing finance workflows, identify bottlenecks and opportunities for automation
  • Design and implement process improvements leveraging tools such as Data360, RPA (Robotic Process Automation), advanced Excel, and ERP system capabilities
  • integrate automation solutions into reporting, forecasting, and data transformation processes
  • Develop and maintain an operating framework that includes project planning, tactical execution, documentation and change management
  • Monitor and measure the impact of automation initiatives on efficiency and accuracy
  • Stay current with emerging technologies and best practices in finance automation
  • Strong understanding of finance operations, including reporting, budgeting, and compliance.
  • Proven experience in process improvement methodologies.
  • Hands-on experience with automation tools (Data360 preferred).
  • Experience leading a small team - building culture, talent development, etc.