Manager, Sales Operations

Samsara Samsara · Enterprise · Atlanta, GA · Revenue Operations

Manager, Sales Operations to play a pivotal role in designing, scaling, and elevating the systems, processes, and policies that power Samsara's global sales engine. Own and scale critical Run-the-Business (RTB) processes, ensuring the sales organization operates with speed, accuracy, and consistency. Deliver long-term, transformative solutions that bring together people, process, and technology across the pre-sales customer journey.

What you'd actually do

  1. Own, scale, and uplevel Run-the-Business (RTB) processes that are critical to keeping Sales running seamlessly—driving accuracy, speed, and continuous improvement.
  2. Hire, develop, and retain talent on the team, with a view towards using automation to expand per person capacity
  3. Drive operational excellence in account segmentation, territory planning, and execution, building the frameworks and analyses that guide how we assign and manage books of business.
  4. Work with systems and data teams to enhance workflows, automate manual tasks, and drive efficiency across the Sales organization.
  5. Leverage Salesforce CRM and advanced Excel logic to manage complex ownership models, territory rules, and opportunity distribution.

Skills

Required

  • 5+ years of experience in sales tools management or related roles.
  • 2+ years of people management experience
  • Proven success in managing tools and/or processes for large sales teams (1,000+ users).
  • Demonstrated ability to use AI tools and automation to increase productivity and transform team capacity
  • Strong project management skills with experience in implementation and ROI measurement.
  • Excellent communication and collaboration skills.
  • Familiarity with CRM systems, sales automation tools, and productivity software
  • Bachelor’s degree in business, finance, economics, engineering, or a related field

Nice to have

  • Expertise in Salesforce CRM (Administrator experience a plus).
  • Advanced Excel/Google Sheets proficiency.
  • Experience in account segmentation, territory planning, and sales operations execution.
  • Strong communication skills with both technical and business stakeholders.
  • Project/program management experience; familiarity with Lead-to-Cash systems or process improvement methodologies is a plus.

What the JD emphasized

  • AI tools and automation to increase productivity