At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit klaviyo.com/careers to see how we empower creators to own their own destiny.
About the Role
At Klaviyo, we believe the businesses that own their customer relationships win. Our Sales team is how that belief becomes reality for some of the world's most ambitious brands—and we're growing our presence in Italy.
We're looking for a Mid-Enterprise Account Executive based in Milan to help us bring Klaviyo to companies that are reimagining how they connect with their customers. You'll own the full sales cycle—from first conversation to signed agreement—selling into complex, multi-stakeholder organisations and partnering closely with Solutions, Customer Success, Product, and Engineering to deliver lasting value. This is a high-ownership role on a tenured, high-performing team, with real opportunity to shape Klaviyo's upmarket trajectory in the Italian market.
How You'll Make a Difference
- Transform workflows by putting AI at the center, building smarter systems and ways of working from the ground up.
- Continuously experiment with AI tools—testing, learning, and sharing insights to keep the team ahead of the curve, and championing new applications that accelerate workflows and elevate quality responsibly.
- Apply AI fluency to streamline your work and reinvest saved time into higher-impact selling activity.
- Own the full sales cycle—from self-generated pipeline through prospecting, discovery, demo, negotiation, and close—with a focus on net-new mid-enterprise logos.
- Build and execute territory and account strategies that drive long-term growth across your patch.
- Partner cross-functionally with Solutions Architects, Customer Success, and Marketing to deliver a world-class buying experience for every prospect.
- Navigate complex, multi-stakeholder deals with clarity and confidence, translating Klaviyo's technical capabilities into business value.
- Contribute to team culture by mentoring peers, sharing market intelligence, and raising the bar across the AE team.
- Feed insights back to Product and Engineering to help shape roadmap decisions based on what you're hearing in market.
Who You Are
- You've already experimented with AI in work or personal projects, and you're excited to dive in and learn fast. You're hungry to responsibly explore new AI tools and workflows, finding ways to make your work smarter and more efficient.
- You use AI tools to accelerate exploration, shorten iteration cycles, and bring sharper ideas to the table—you don't wait to be told what to try.
- You're based in Milan and available to be in-office three days per week.
- You're fluent in both Italian and English—able to sell, negotiate, and build relationships with confidence in either language.
- You bring 6+ years of closing experience, preferably in SaaS or MarTech, with a track record of winning net-new business from self-generated leads through to close.
- You're comfortable in complex deals—experienced navigating multiple stakeholders, long cycles, and sophisticated buying processes without losing momentum.
- You sell with technical confidence, translating product capability into business impact in a way that resonates with both technical evaluators and commercial decision-makers.
- You're resilient and adaptable—energised by a fast-moving environment and willing to find a way forward when the path isn't obvious.
- You're a natural relationship-builder with strong influencing skills and a genuine interest in your customers' success beyond the deal.
- You're committed to the craft—curious, coachable, and invested in contributing to a high-trust, high-performance sales culture.
Nice to Haves
- Familiarity with marketing automation, CDPs, or the broader MarTech ecosystem.
- Experience selling into retail, ecommerce, or consumer brands.
- Prior experience building or expanding a market presence in Italy.
Why This Role Matters
Italy represents a significant and underpenetrated opportunity for Klaviyo. The Mid-Enterprise Account Executive in Milan will be central to how we build credibility and pipeline in one of Europe's most dynamic ecommerce markets—working with brands that are genuinely rethinking their marketing stack. If you want ownership, impact, and the chance to shape a market from the ground up, this is the role.
Klaviyo is an Equal Opportunity Employer. We're committed to building a company that reflects the diversity of the customers we serve—and that starts with our team.
#LI-Hybrid
Our salary range reflects the cost of labour in the country where the job post is advertised. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location.
In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility.
Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process.
Base Pay Range in Local Currency:
€92.500—€92.500 EUR
This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.
Get to Know Klaviyo
We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us.
_AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. _
_By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. _
Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law.
IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls.
By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application._ _You can find our Job Applicant Privacy Notice here and here (FR).