Payments Fraud Manager 1

Deloitte Deloitte · Consulting

This role is for a Payments Fraud Manager within Deloitte's Regulatory, Risk & Forensic team, focusing on advising clients on fraud risk, operational controls, and payments across multiple channels in the financial services industry. The role involves strengthening fraud and risk management strategies and supporting banking operations projects, with an emphasis on 2nd line of defense responsibilities.

What you'd actually do

  1. Advise, design, and oversee fraud and risk management strategies
  2. Support wider banking operations projects
  3. Address both external and internal fraud, including deep familiarity with industry-standard fraud processes, prevention, detection, and response controls.
  4. Work in risk management or compliance roles, specifically within both 1st and 2nd line of defense, with a strong grasp of risk frameworks, regulatory requirements, and oversight functions.
  5. Analyze and advise on payment processes, risks, and emerging technologies.

Skills

Required

  • Extensive Fraud Risk Expertise
  • 1st and 2nd Line of Defense Experience
  • Deep Knowledge of Commercial Banking Operations
  • Payments Experience
  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to mentor and provide clear guidance to others
  • 5+ years’ experience in banking, financial services, or risk advisory—with demonstrated expertise in fraud and payments.
  • Bachelor’s degree in business, finance, or related field.
  • Experience in 2nd line of defense roles (risk/risk management, compliance, or oversight functions).
  • In-depth understanding of commercial banking products and core operations.
  • Familiarity with payment systems: digital, cards, checks, and ACH/wire.
  • Excellent communication and stakeholder management skills; proven ability to lead or advise cross-functional teams.
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.

Nice to have

  • Exposure to interfacing with external regulators, auditors, and managing or participating in cross-functional initiatives.
  • Experience with fraud and security technologies, such as Feedzai, Feature Space, PRIME, and NICE/Actimize
  • Familiarity with applicable regulatory frameworks (e.g., FFIEC, BSA/AML, PCI DSS)
  • Advanced degree or professional certifications such as, CFE, CAMS, CRCM.
  • Practical knowledge of regulatory and compliance environments (e.g., FFIEC, BSA/AML, PCI DSS, OCC/FDIC standards, etc.) is highly desirable.
  • Advanced degree or professional certifications (e.g., CFE, CAMS, CRCM) a plus.

What the JD emphasized

  • fraud risk
  • payments
  • 2nd line of defense
  • commercial banking operations
  • regulatory requirements
  • fraud and security technologies