About Us
At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company.
At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in.
Available location(s): Lisbon, Portugal
About the Role and People Team
At Cloudflare, we are helping build a better Internet, and our People Team is at the heart of that mission. We are looking for a highly organized, tech-savvy People Team Intern who is passionate about the intersection of Human Resources and Artificial Intelligence.
You will be embedded in one of these global HR functions to drive project efficiency and help us pioneer the use of AI in the workplace:
- **People Operations: **Manages the administrative and operational aspects of the employee lifecycle, ensuring smooth HR processes and employee support.
- **People Operations Advisory: **Partners with People Ops team to ensure our policies are aligned with local employment laws and turn them into operationalised workflows, design resources to support managers and employees.
- Talent Acquisition: Partners with managers to source, attract, and recruit top talent to fill open positions.
- **Talent Growth & Enablement: **Designs and delivers programs and resources to develop and retain critical talent, foster professional growth, and amplify career advancement.
What You’ll Do
- Project Management & Execution: Support end-to-end project lifecycles for People Team initiatives. You will keep timelines on track, manage stakeholders, and ensure no detail is overlooked.
- Process Optimization: Identify manual HR workflows and leverage AI solutions to automate and improve them. You will explore ways to use generative and agentic AI to streamline employee communications and internal documentation. You will also work on system automation projects and help with system testing.
- Data-Driven Insights: Analyze people data to identify trends in hiring, retention, and employee engagement. You’ll use these insights to make recommendations to leadership.
- Knowledge Management: Maintain and audit our internal documentation and knowledge base, ensuring that employees have access to the most accurate, up-to-date information.
- Internal AI Advocacy: Become a power user and internal champion for our proprietary tools helping the team leverage these platforms for smarter decision-making.
Desirable Skills, Knowledge, and Experience
- Currently pursuing a Bachelors degree (open to all majors) or relevant HR program.
- Exceptional Organization: You are the person who has a spreadsheet for everything. You can juggle multiple projects without dropping the ball.
- Detailed-Oriented Mindset: You catch the data integrity issues others miss and care deeply about the "small things" that impact employee experience.
- AI Fluency: You are familiar with AI tools and how they can be applied to improve business processes and improve team efficiencies. Experience with LLMs or automation tools is a major plus.
- Data Literacy: You are comfortable analyzing data and understand how to use it to tell a story or solve a problem.You are a master of spreadsheets and data visualization.
- Adaptability: You thrive in a fast-paced environment and are comfortable pivoting between different teams and priorities.
- Communication: Strong written and verbal skills, with the ability to explain complex processes simply.
- Ability to commit to a minimum 12 week summer internship.
- In office 3-5 days a week in Lisbon office.
Bonus Points
- Experience managing internal Wikis (e.g., Confluence, Notion).
- Familiarity with HR compliance, processes, program administration, and tools.
- A background in Project Management (PMO) or Business Operations.
What Makes Cloudflare Special?
We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
**Project Galileo**: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost.
Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states.
**1.1.1.1**: We released1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by ourprivacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something you’d like to be a part of? We’d love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.