Product Director - Fusion Business Adoption

JPMorgan Chase JPMorgan Chase · Banking · LONDON, United Kingdom · Corporate Sector

Product Director role focused on driving adoption of a firmwide data and AI platform (Fusion) across JPMorgan Chase businesses. The role involves building partnerships, identifying and prioritizing high-impact use cases, ensuring seamless handover to customer success teams, and defining/reporting on business value outcomes. Requires experience in Financial Services, data/AI solutions, and familiarity with GenAI/agentic AI patterns.

What you'd actually do

  1. Build and deepen executive partnerships across businesses and Corporate Functions to align Fusion adoption with priority outcomes and funding
  2. Shape and prioritize a high-impact use-case portfolio, quantify value, and secure sponsorship for accelerated delivery
  3. Lead structured discovery sessions and facilitate deep-dive workshops to define business problems and align on solutions
  4. Ensure a seamless handover to Fusion Customer Success and Product teams by transferring comprehensive customer context
  5. Define and report outcomes tied to business value, such as revenue, efficiency, risk reduction, and cycle-time

Skills

Required

  • Experience in Financial Services, Enterprise Data & AI, or Cloud environments
  • Domain expertise in one or more business areas such as asset/portfolio management, retail banking, credit, fraud, or commercial banking
  • Ability to translate business needs into data and AI solutions
  • Strong foundation in data and AI, including data architecture, analytics/ML lifecycle, MLOps, and observability
  • Working knowledge of GenAI and agentic AI patterns and their use cases
  • Proven facilitation skills for discovery and deep-dive workshops
  • Ability to synthesize complex information into clear problem statements
  • Executive communication and storytelling skills to align stakeholders and secure sponsorship
  • Experience managing a portfolio of use cases with quantified value and success metrics
  • Familiarity with cloud-native data/AI platforms and modern tooling
  • Project management skills and ability to coordinate cross-functional teams

Nice to have

  • Hands-on experience with Python, GenAI, prompt management/orchestration, or Salesforce
  • Experience driving continuous improvement using adoption and utilization metrics
  • Strong problem-solving skills and adaptability to changing client needs

What the JD emphasized

  • Experience in Financial Services, Enterprise Data & AI, or Cloud environments
  • Working knowledge of GenAI and agentic AI patterns and their use cases