Program Management - Process Improvement - Strategic Transformation - Associate

JPMorgan Chase JPMorgan Chase · Banking · Bengaluru, Karnataka, India · Asset & Wealth Management

Program Management Associate role at JPMorgan Chase focusing on strategic transformation and process improvement within the International Private Bank. Responsibilities include program management, stakeholder engagement, risk analysis, change management, vendor coordination, and platform maintenance. Requires experience in strategic consulting, project management, and financial services, with a digital-first mindset and broad knowledge of LLMs.

What you'd actually do

  1. Assist with program management and build strong relationships with key stakeholders such as Ops, Tech, Product, Legal, Risk & Compliance etc
  2. Work independently with minimum supervision to perform program office and program mgmt tasks; Produce program materials including presentations adapted to senior management needs and newsletters, finalise agendas, schedule meetings, validate content, draft minutes and follow up on actions
  3. Analyse problem statement to frame out clear, feasible solutions and execute project deliverables in a timely manner. Identify potential risks, issues and dependencies and the path to mitigation or resolution
  4. Facilitate program deliverables; Develop and establish key reporting standards; proactively and consistently follow up on requests, tasks and assignments. Demonstrate attention to detail and consistently produce quality work
  5. Manage change adoption to ensure that change is well received, and contribute to benefits realization

Skills

Required

  • Bachelor’s degree or equivalent
  • Minimum 5 years of experience in strategic consulting / management consulting / project and change management
  • Banking / Financial services background with foundational banking knowledge (ideally in Private Banking)
  • Person should be Proactive and a self-starter, able to work independently on highest quality deliverables
  • Good understanding of program lifecycle with experience on complex projects across countries or regions including items such as setting up project plan, managing risk & issues, reporting & governance etc
  • Excellent stakeholder engagements skills, with an ability to interact and influence stakeholders at all levels, including senior management. Excellent communication and presentation skills
  • Intermediate/Advanced experience using Microsoft Office (including Excel and PowerPoint), Monday.com, JIRA & Confluence
  • Digital first mindset with a broad knowledge of LLMs

Nice to have

  • MBA or equivalent
  • PMP certification
  • Certified Business Analysis Professional
  • Conversant with Agile and Design thinking methodologies

What the JD emphasized

  • regulatory requirements
  • strategic transformation
  • project deliverables
  • change adoption