Retail Market Manager

SoFi SoFi · Fintech · Frisco, TX · HL Sales

SoFi is seeking a Retail Market Manager to lead a team of 10-12 Retail Loan Originators. The role involves coaching, driving production metrics, managing the pipeline, executing go-to-market strategies, bridging sales and operations, ensuring regulatory adherence, and supporting new product/tech rollouts. Requires 3+ years of sales leadership in retail mortgage or consumer lending, an active NMLS license, and a Bachelor's degree.

What you'd actually do

  1. Coach & Elevate: Directly lead and develop a team of originators, fostering a culture of high accountability and continuous professional growth.
  2. Drive Results: Own end-to-end production metrics, including lock volume, funding targets, pull-through rates, and cycle-time efficiency.
  3. Master the Pipeline: Set clear expectations for daily activity, pipeline hygiene, and conversion discipline to ensure predictable throughput.
  4. Expand the Reach: Execute go-to-market strategies by partnering with realtors, builders, and referral networks to diversify lead sources.
  5. Bridge Sales & Ops: Act as the critical link between Sales and Operations, resolving complex pricing or execution escalations and driving process improvements.

Skills

Required

  • 3+ years of sales leadership experience, specifically within retail mortgage or consumer lending
  • An active NMLS license
  • A Bachelor's degree (or equivalent industry experience)
  • A documented track record of leading teams to meet or exceed rigorous sales and volume targets
  • The ability to analyze data, identify production risks, and implement corrective actions in real-time
  • Exceptional interpersonal skills with a "member-first" mindset and a professional, collaborative demeanor
  • Comfort working in a fast-paced, tech-forward environment where processes evolve quickly

What the JD emphasized

  • absolute adherence to the SAFE Act, regulatory requirements, and internal policies to mitigate risk and protect our members
  • An active NMLS license