Job Description Summary
The IT Business Analyst – SAP S/4HANA will support the PDx USCAN Radiopharma Sales, Commercial and Customer Services functions, acting as the primary point of contact for all SAP-related topics for this business area. This role requires deep hands-on SAP experience across SAP ECC and SAP S/4HANA, strong understanding of order-to-cash, commercial and customer service processes, and the ability to translate business requirements into deliverable SAP solutions. The role will play a critical part in the migration from SAP ECC to SAP S/4HANA, while also supporting the ongoing growth and digital transformation of the Radiopharma business in USCAN, including Flyrcado, Vizamyl, and future product expansions. This is a high-impact opportunity to transform business processes, enable scalability, and drive value through SAP-enabled digital capabilities.
Job Description
GE Healthcare is a leading global medical technology and digital solutions innovator with over 100 years of healthcare industry experience and around 50,000 employees globally.
We enable clinicians to make faster, more informed decisions through intelligent devices, data analytics, applications and services, supported by our Edison intelligence platform. We operate at the center of an ecosystem working toward precision health -digitizing healthcare, helping drive productivity and improving outcomes for patients, providers, health systems and researchers around the world.
Key Responsibilities
Business Partnership & Demand Management
- Serve as the first point of contact for PDx USCAN Radiopharma for all SAP-related enquiries, incidents, and enhancement requests spanning Sales, Commercial, and Customer Services.
- Partner closely with business stakeholders to capture, clarify, and document customer requirements, ensuring a clear understanding of business need, urgency, and value.
- Prioritise requirements and change requests in collaboration with business leaders, based on business impact, risk, and strategic priority.
- Act as a trusted advisor to the business, providing SAP process guidance and solution options aligned with global standards and ways of working.
SAP Solution Design & Delivery
- Translate business requirements into clear, detailed functional specifications and enhancement requests for SAP delivery teams.
- Work closely with SAP functional and technical teams to explain requirements, answer functional questions, and ensure solutions meet business intent.
- Support the delivery, testing and implementation of SAP enhancements and fixes, including coordination of UAT with business users.
- Actively participate in release planning, change governance, and deployment activities.
SAP ECC to SAP S/4HANA Migration
- Play a key role in the SAP ECC to SAP S/4HANA transformation programme, with specific responsibility for Sales, Commercial, and Customer Service processes.
- Support process design, data validation, testing, and business readiness activities for the migration.
- Identify gaps, risks, and improvement opportunities as part of the transition to S/4HANA.
- Ensure business continuity and minimal disruption during migration and cutover phases.
Interfaces & Integration Management
- Work in close partnership with the SAP Interfaces Lead to support external and internal integrations with SAP.
- Act as the SAP business representative when engaging with vendors, partners, and customers who interface directly with the SAP landscape.
- Translate business and integration requirements into clear SAP interface needs, supporting end-to-end delivery from requirement through implementation.
- Support issue resolution for SAP interfaces impacting order processing, commercial flows, or customer services.
Continuous Improvement & Digital Transformation
- Identify opportunities to simplify, standardise and digitise business processes using SAP S/4HANA capabilities.
- Act as a champion for continuous improvement, proposing enhancements that drive efficiency, scalability, and customer experience improvements.
- Support the business in adopting new SAP functionality and evolving ways of working.
- Contribute to shaping the future SAP roadmap for PDx USCAN Radiopharma.
Quality, Compliance & Governance
- Ensure SAP changes adhere to GE HealthCare Quality Management System, validation requirements, and applicable regulatory standards.
- Work with IT Quality and Validation teams to ensure appropriate documentation, testing, and approvals are completed.
- Comply with all Quality, Compliance and Data Integrity requirements, and complete mandatory training within required timelines.
- Proactively identify and escalate quality or compliance risks and support corrective actions.
Qualifications & Experience
Required
- Bachelor’s degree (or equivalent experience) in IT, Business, Engineering, Science or a related discipline.
- Strong hands-on experience working with SAP ECC and SAP S/4HANA in a business-facing role.
- Demonstrated experience supporting Sales, Commercial and Customer Service processes within SAP (e.g. Order-to-Cash).
- Proven ability to translate business requirements into SAP functional specifications.
- Experience working on SAP transformation or migration programmes, preferably ECC to S/4HANA.
- Experience working with SAP interfaces and integrations, including coordination with vendors and external partners.
- Excellent communication skills with the ability to engage effectively with business leaders, IT teams and external partners.
Preferred
- Experience in life sciences, healthcare, pharmaceutical or radiopharma environments.
- Exposure to regulated systems and validated SAP landscapes.
- Experience operating within global SAP templates and governance models.
Personal Attributes
- Self-starter with a strong sense of ownership and accountability.
- Proactive, detail-oriented, and comfortable managing multiple priorities.
- Strong problem-solving mindset with the ability to operate in complex environments.
- Collaborative, customer-focused, and able to influence across functions.
- Passionate about digital transformation and business impact through technology.
Eligibility Requirements
- Fluent English (written and spoken).
- Valid work authorisation for the country of employment.
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
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Additional Job Description
Additional Information
Compensation Grade
LPB2
**Relocation Assistance Provided: **No