Senior Account Manager, Enterprise

Braze Braze · Enterprise · New York, NY · Sales

This role is for a Senior Account Manager at Braze, a customer engagement platform company that uses AI. The role focuses on partnering with Enterprise Account Executives to maximize customer value, develop relationships, and drive commercial expansion through upsell and cross-sell opportunities. It is a quota-carrying position with targets up to $100K.

What you'd actually do

  1. Commercially expand customer relationships in collaboration with the Account Executive. You will work in partnership, but have primary responsibility to develop and close those opportunities up to $100K
  2. Pro-actively analyze customer product usage and identify “white space” within accounts and new business units for cross-sell and upsell opportunities
  3. Partner closely with Account Executives, Renewals Managers and Customer Success Managers to identify upsell opportunities
  4. Collaborate with additional internal departments, including but not limited to Solutions Consulting, Implementation & Onboarding, RevOps, Product, Legal and Marketing
  5. Coordinate resources to drive feature exploration and adoption

Skills

Required

  • 3+ years of experience in Sales or Account Management, SaaS sales
  • Drive, determination and accountability
  • Excellent product knowledge and ability to learn a feature-rich application
  • Outstanding verbal, written and stand-up presentation skills, with experience of presenting value propositions to executive teams
  • Intermediate to advanced knowledge of Google Office, MS Office Suite (Word, Excel, PowerPoint) and Keynote
  • Prior experience with salesforce.com CRM, or other CRM used to manage sales pipeline
  • Excellent organizational skills and time management abilities
  • Proven ability to quickly get up to speed on new cloud apps and tools
  • A proven networker in your daily life
  • Up-to-date on digital trends, especially in the mobile, web and email space

Nice to have

  • Background in Enterprise SaaS sales for Mobile and/or Marketing Technology a plus
  • Prior experience in a startup technology company a plus

What the JD emphasized

  • quota-carrying role
  • up to $100K