Senior Business Analyst – Automation, Analytics & AI

Merck Merck · Pharma · Mazowieckie Wojewodztwo, Poland

Senior Business Analyst focused on identifying, designing, and delivering technology-enabled solutions (automation, analytics, AI) to improve clinical trial operations efficiency, quality, and compliance at the country level. The role involves leading initiatives, creating business cases, overseeing development, and scaling solutions, while ensuring adherence to regulations.

What you'd actually do

  1. Leads the intake, assessment, and delivery of local automation, analytics, and AI initiatives
  2. Creates compelling business cases
  3. Builds or oversees development of country tools
  4. Scales fit-for-purpose solutions to other countries or the Region when applicable
  5. Ensures adherence to ICH GCP, company policies, and local regulations

Skills

Required

  • Business process modeling and requirements techniques
  • End-to-end product and solution ownership mindset
  • Data literacy and analytics: ability to translate business questions into metrics; hands-on with BI tools (e.g., Power BI/Tableau) and data querying basics (SQL or equivalent)
  • Automation/AI awareness: practical experience with workflow automation/RPA platforms; exposure to AI/ML use cases and constraints in clinical operations
  • Program/project management
  • Communication & influence
  • Change enablement
  • Problem-solving & critical thinking: structured analysis, hypothesis-driven approach, and pragmatic delivery mindset
  • Adaptability
  • Analytics
  • Business Analytics
  • Business Case Development
  • Business Data Analytics
  • Business Process Modeling
  • Clinical Trials Operations
  • Collaborative Development
  • Computer Science
  • Cross-Cultural Awareness
  • Data Literacy
  • Data Science
  • Key Performance Indicators (KPI)
  • Life Science
  • Matrix Management
  • Problem Solving
  • Process Improvements
  • Regulatory Compliance
  • Standards Compliance
  • Structured Query Language (SQL)

Nice to have

  • Experience working across multiple countries or in regional programs
  • Exposure to integrations with IT/data science teams and vendor coordination
  • Familiarity with clinical trial processes and operational metrics
  • Compliance/regulatory: understanding of ICH GCP and applicable quality and data protection requirements

What the JD emphasized

  • Successfully designing and delivering automation/analytics/AI-enabled solutions (e.g., dashboards, RPA/workflow automation, AI/ML pilots) that produced measurable improvements
  • Exposure to AI/ML use cases and constraints in clinical operations
  • Regulatory Compliance

Other signals

  • design and deliver technology-enabled solutions
  • automation, analytics, and AI initiatives
  • measurable impact through robust KPIs