Senior Product Manager, In-store Tasks

Instacart Instacart · Consumer · United States · Remote · Product Management

Product Manager to own the vision, strategy, and execution for In Store Tasks, focusing on shopper experience, retailer enablement, and improving fulfillment reliability. This role involves defining and delivering a roadmap for Shoppers to collect in-store data (inventory, item location) using CV technologies to enable accurate and efficient order fulfillment at scale. It partners with engineers, designers, data scientists, and collaborates across teams to build in-store intelligence.

What you'd actually do

  1. You will own data collection experiences — from how shoppers receive and action tasks in-store, to efficiently collect data for inventory and store maps, monitoring and optimizing this as we scale.
  2. You will build deep understanding of shopper workflows and operational pain points to design tools that improve scanning accuracy, speed, and shopper satisfaction
  3. You will work closely with retail partners to ensure our tooling integrates naturally into their in-store environments
  4. You will partner with enterprise sales and retailer success teams to support partner onboarding, drive adoption of new features, and contribute to shopper, customer and retailer NPS and retention
  5. You will define platform solutions that scale across retailer sizes, store formats.
  6. You will represent the in-store task roadmap with internal stakeholders and, where relevant, with external partners

Skills

Required

  • 4+ years of product management experience
  • experience within operationally complex physical environments
  • built products end-to-end
  • drive initiatives from early concept through scaled delivery
  • highly data-literate
  • navigating ambiguity with analytical rigor
  • using data to prioritize ruthlessly and make sound tradeoffs
  • communicate complex ideas with clarity and influence
  • aligning cross-functional teams and senior stakeholders around shared goals without direct authority
  • understand the shopper and retailer experience deeply
  • hold yourself accountable to meaningful customer and commercial outcomes
  • operate with an entrepreneurial mindset
  • comfortable moving fast in evolving environments while maintaining high standards

What the JD emphasized

  • Fulfillment quality is a critical driver of customer satisfaction and retailer trust at Instacart.
  • build in-store intelligence
  • track inventory, item location and ultimately fulfill orders accurately, efficiently, and at scale.
  • using cutting edge CV technologies
  • build the foundations of our Instore inventory intelligence.
  • develop new capabilities and improve existing products to enable high quality and high efficiency data collection that can scale to thousands of stores over the next 2 years.

Other signals

  • CV technologies
  • data collection
  • inventory intelligence