Senior Product Specialist Health Benefits

Deloitte Deloitte · Consulting

Senior Product Specialist on the Government & Public Services (GPS) Industry Solutions team responsible for leading end-to-end requirements gathering and business analysis for health and welfare benefits, including medical, dental, vision, life, and disability plans. Translates client needs into business requirements, end-to-end process maps, and configuration-ready functional specifications. Defines and documents eligibility rules, enrollment logic, Qualified Life Events (QLEs), and payroll deduction rules for system configuration. Designs future-state workflows aligned to BenefitsIQ product capabilities to support standardization and reduce customizations. Collaborates with product, UI/UX, and technology teams to align screen behavior, rules-engine logic, and integration requirements. Validates configurations through test scenarios, reconciliation activities, and issue resolution related to enrollment, payroll, and carrier outcomes.

What you'd actually do

  1. Leading end-to-end requirements gathering and business analysis for health and welfare benefits, including medical, dental, vision, life, and disability plans
  2. Translating client needs into business requirements, end-to-end process maps, and configuration-ready functional specifications
  3. Defining and documenting eligibility rules, enrollment logic, Qualified Life Events (QLEs), and payroll deduction rules for system configuration
  4. Designing future-state workflows aligned to BenefitsIQ product capabilities to support standardization and reduce customizations
  5. Collaborating with product, UI/UX, and technology teams to align screen behavior, rules-engine logic, and integration requirements

Skills

Required

  • 6+ years of experience delivering health and welfare benefits plans in roles such as product management, benefits operations, benefits administration, or business analysis
  • 3+ years of experience with benefits platforms such as Workday, SAP, or ADP
  • 2+ years of experience creating current-state and future-state business process maps
  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others
  • Bachelor’s degree

Nice to have

  • Experience supporting federal, state, or local government benefits products
  • Experience supporting large employer benefits environments
  • Experience with Federal Employees Health Benefits (FEHB), Postal Service Health Benefits (PSHB), and Affordable Care Act (ACA) compliance

What the JD emphasized

  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future