Senior Solutions Engineer, Majors, Philadelphia or Pittsburgh

Cloudflare Cloudflare · Enterprise · Philadelphia, PA · Solution Engineering

Cloudflare is seeking a Senior Solutions Engineer to manage technical sales for major accounts, focusing on building customer relationships, designing solutions, and driving adoption of Cloudflare's portfolio. The role involves understanding customer business needs, architecting security controls, and acting as a liaison between customers and Cloudflare's Product and Engineering teams. The role also requires external representation at industry events.

What you'd actually do

  1. Build and maintain long term technical relationships with the technical buyers (executives, managers and individual contributors) at your assigned accounts, becoming a trusted advisor to those stakeholders.
  2. Deeply understand the business-critical issues that your accounts are facing, and provide meaningful solution designs to facilitate technical validation of Cloudflare as a part of the customer’s infrastructure, including the coordination of Cloudflare colleagues throughout the sales and procurement cycle.
  3. Identify and drive technical conversations in every possible line of business within the accounts, engaging key technical buyers with the purpose of uncovering new areas of potential revenue & showing value to all possible parts of your accounts.
  4. Empower customers in their security and network transformation journeys, helping them to define strategies and architect necessary security controls aligned with Cloudflare product suites.
  5. Be the voice of the customer internally at Cloudflare, engaging with and influencing Cloudflare’s Product and Engineering teams to meet your customers’ needs.

Skills

Required

  • large account pre-sales management
  • excellent verbal and written communications skills suited for executive-level engagement
  • comfortable speaking about the Cloudflare vision and mission with C-level customer executives
  • build passionate champions within the technology ranks at your accounts
  • drive sales for identified opportunities
  • leverage your relationships with these technical champions to build a revenue pipeline
  • Polished communication and executive presentation skills with ability to drive a discussion with a broad range of stakeholders (from the web developer to the CISO)
  • Relationship building: a proven track record of building deep technical relationships with engineers and senior executives in large and strategic accounts
  • Experience in managing various stakeholder relationships to build consensus on security solutions/projects
  • Experience managing technical sales within large accounts
  • A deep understanding of core industry components of Cloudflare solutions (and a desire to learn more)

What the JD emphasized

  • builders who see the cracks in the Internet that everyone else has simply learned to live with
  • instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools