Senior Specialist , Business Insights & Analytics, US Oncology, Digital Human Health

Merck Merck · Pharma · PA

Merck is seeking a Senior Specialist in Business Insights & Analytics for their US Oncology, Digital Human Health team. This role focuses on leveraging data to provide strategic insights for commercial teams, inform go-to-market strategies, and drive customer understanding. The individual will translate business needs into analytical plans, collaborate with cross-functional teams, and stay updated on industry trends, including the application of GenAI. Experience with healthcare data, particularly EMR/EHR and claims data, is required, along with a strong understanding of commercial analytics and technology. The role emphasizes an entrepreneurial and consultative approach, with a need to understand the responsible use of AI in a regulated environment.

What you'd actually do

  1. Translate business needs and priorities to build analytical plans that answer business questions by providing actionable insights. Effectively communicating advanced analytics to stakeholders to inform business decisions.
  2. Communicate & collaborate effectively with cross functional teams with competencies in market research, forecasting, commercial analytics, data science, customer engagement, data strategy, population health, competitive insights, marketing operations, medical & clinical backgrounds.
  3. Stay current with industry trends and advancements in analytical methodologies to bring new ideas forward (including application of GenAI) that will enhance analytic capabilities of the organization.
  4. Contribute to innovative experiments, specifically to idea generation, idea incubation and/or experimentation, identifying tangible and measurable criteria to make meaningful improvements to the business processes and strategies.
  5. Derive actionable business insights from various data sources, develop clear data story, and communicate effectively to business stakeholders.

Skills

Required

  • 3+ years of relevant experience delivering complex analytical projects in the pharmaceutical, biotech, consulting, or healthcare industry.
  • Knowledge in mining patient medical claims/EMR data with a strategic mindset and proven record of being able to produce actionable business insights that drive positive commercial results.
  • Self-motivated, proactive mindset, and ability to work independently.
  • Effective interpersonal skills, communication skills, and stakeholder management, including experience collaborating in a matrixed organization and ability to align stakeholders on data-driven decisions.
  • Strong business acumen and consultative skills, with proven ability to comprehend business processes and commercial strategies in detail and translate these into detailed business standards/questions that power analytics.
  • Effective organizational and project management skills to work effectively across the organization and manage a team of business analysts and data scientists efficiently and effectively.
  • Innovative thinking with affinity toward experimentation and appropriate risk-taking, including curiosity about how agentic AI and automation can enhance commercial analytics and insight generation.
  • Awareness of the opportunities, limitations, and responsible use of AI (including agentic AI) in a regulated environment (e.g., data privacy, validation of AI-generated outputs).
  • Prior hands-on experience working with healthcare data especially EMR/EHR, Claims Data (i.e. IQVIA APLD) and various data offerings.

Nice to have

  • Domain knowledge in oncology, specifically as it relates to data analytics.
  • MBA, MS or PhD degree is a plus

What the JD emphasized

  • experience in oncology & technology (AI, agentic etc.)
  • demonstrated record of producing actionable insights from analytics
  • good understanding of US data landscape, commercial analytics capabilities, and technology, including application of GenAI to drive effectiveness
  • define and translate objectives and business questions into analytical problems that require advanced and scalable solutions that produce actionable insights
  • Knowledge in mining patient medical claims/EMR data with a strategic mindset and proven record of being able to produce actionable business insights that drive positive commercial results.
  • Innovative thinking with affinity toward experimentation and appropriate risk-taking, including curiosity about how agentic AI and automation can enhance commercial analytics and insight generation.
  • Awareness of the opportunities, limitations, and responsible use of AI (including agentic AI) in a regulated environment (e.g., data privacy, validation of AI-generated outputs).