Solutions Engineer, Security & Privacy

Braze Braze · Enterprise · Chicago, IL · Sales

This role is a client-facing, technically proficient Security & Privacy Analyst within a Solutions Center of Excellence. The primary responsibility is to handle technical security, data privacy, and compliance questionnaires for enterprise prospects, acting as a subject matter expert in pre-sales calls to defend the company's security posture. The role also involves managing and automating the technical RFP/security repository and collaborating with internal security, DevOps, Legal, and Product Engineering teams. The goal is to accelerate revenue by unblocking security hurdles and building customer trust.

What you'd actually do

  1. Deal Acceleration & Questionnaire Mastery: Take absolute ownership of technical security, data privacy, and compliance questionnaires (SOC 2, ISO 27001, GDPR, CCPA, NIST) submitted by enterprise prospects. Deliver highly accurate, polished, and rapid turnarounds to maintain deal momentum
  2. Customer-Facing Security Advocacy: Join pre-sales alignment calls as the subject matter expert to defend our infrastructure, encryption standards, data handling procedures, and compliance posture against deep scrutiny from prospect CISOs and risk teams
  3. Knowledge Base Architecture & Automation: Own, organize, and proactively scale our technical RFP/security repository. Ensure the library adapts continuously to changing product capabilities and emerging threat landscapes
  4. Internal Security Liaison: Collaborate closely with our internal Corporate Security, DevOps, Legal, and Product Engineering groups to synthesize complex technical architectures into readily digestible customer-facing collateral
  5. Collateral Innovation: Develop self-service security packages, whitepapers, trust portals, and architectural diagrams to proactively address security inquiries before they become hurdles in the sales pipeline

Skills

Required

  • 3–5 years of blended experience spanning Solutions Consulting, Technical Pre-Sales, Information Security, or Technical IT Audit
  • SaaS & MarTech Familiarity: Deep operational understanding of cloud-native multi-tenant SaaS architectures, API security, CDNs, data-at-rest/in-transit encryption, and identity management (SSO, SAML, OAuth).
  • Privacy Framework Expertise: Strong working fluency with global data protection laws and cybersecurity frameworks, specifically GDPR, CCPA, PIPA, and HIPAA
  • Exceptional Communication: Superior written and verbal communication skills. You must possess the unique ability to navigate adversarial security reviews with diplomacy, commercial awareness, and authority

Nice to have

  • Holding or actively pursuing relevant credentials such as CIPP/E, CIPP/US, CompTIA Security+, CISA, or CISSP
  • Familiarity with marketing data flows (CDPs, ESPs, CRMs)

What the JD emphasized

  • Take absolute ownership
  • deep scrutiny
  • Own, organize, and proactively scale
  • Collaborate closely
  • proactively address security inquiries