Sr. Communications Lead, Internal Communications

Pinterest Pinterest · Consumer · New York, NY · Communications

This role is for a Senior Communications Lead, Internal Communications at Pinterest. The primary focus is on leading internal communications strategy for the global sales organization, counseling senior leaders, and drafting various communication materials. A key aspect of the role involves using AI to enhance communication outputs, with a strong emphasis on validating AI-generated content for accuracy and quality. The role is product-focused within the consumer domain, and the company views AI as a mature partner.

What you'd actually do

  1. Lead internal communications strategy for Pinterest’s global sales organization, developing communications plans and messaging that support business priorities, organizational changes and leadership objectives.
  2. Counsel senior leaders on internal communications approach, helping shape clear, thoughtful narratives for employee audiences across high-visibility and sensitive moments.
  3. Draft and edit a range of internal communications materials including leadership updates, presentations, talking points, all-hands content, AMA materials and messages related to change or business milestones.
  4. Partner closely with leaders and cross-functional stakeholders across Communications, HR, Marketing, Chiefs of Staff and the business to align messaging, timing and execution.
  5. Build scalable processes, planning rhythms and communications frameworks that improve consistency, quality and speed across internal communications for the organization.

Skills

Required

  • Bachelors or Masters degree in a relevant field such as communications, business, English or organizational leadership.
  • Experience working directly with C-suite executives or other senior business leaders on internal communications, including advising on messaging, narrative development, tone and audience approach.
  • Experience leading internal communications strategies and programs that support business priorities, organizational changes and leadership objectives.
  • Experience leading communications for high-visibility internal events and moments such as all-hands, AMAs, leadership updates, reorganizations or culture initiatives.
  • Demonstrated ability to use AI to improve speed and quality in day-to-day communications or operational workflows, with a clear approach to validating accuracy, tone, confidentiality and final quality.
  • Strong track record of critical evaluation and ownership of AI-assisted work, including protecting sensitive information, avoiding over-reliance on AI and remaining accountable for final decisions and deliverables.

What the JD emphasized

  • Use AI to accelerate drafting, synthesis, planning and iteration across communications outputs, while applying judgment and verification to ensure quality, accuracy and audience fit.
  • Demonstrated ability to use AI to improve speed and quality in day-to-day communications or operational workflows, with a clear approach to validating accuracy, tone, confidentiality and final quality.
  • Strong track record of critical evaluation and ownership of AI-assisted work, including protecting sensitive information, avoiding over-reliance on AI and remaining accountable for final decisions and deliverables.