What you'd actually do

Lead the end-to-end strategy, curriculum design, and global iteration of the New Manager Onboarding Bootcamp and leadership certification programs

Architect continuous learning journeys for tenured sales leaders, including executive offsites, peer learning circles, and advanced methodology refreshers

Partner with GVPs of Sales and Customer Success to align leadership development with global business priorities and the GTM operating model

Establish and govern a global coaching certification program that standardizes pipeline inspection, forecasting discipline, and performance management

Utilize AI-driven performance data and engagement scores to diagnose manager skill gaps and design targeted, high-impact interventions

Skills

Required

12+ years of experience in sales enablement, sales leadership, or GTM strategy and operations
5+ years of experience specifically focused on leadership development or manager enablement for a global organization
Experience with modern sales methodologies such as MEDDPICC, Command of the Message, or Force Management
Experience designing and delivering high-impact, cohort-based development programs for executive-level audiences
Expert-level ability to influence senior stakeholders and drive organizational change without direct authority

Nice to have

Advanced degree in Organizational Development or an MBA
Direct experience as a frontline or second-line sales leader in a high-growth SaaS environment
Professional coaching credentials such as ICF or CTI and formal facilitation certifications
Deep familiarity with enablement technology stacks including Highspot, Mindtickle, Gong, or similar AI-powered platforms
Demonstrated success in supporting Customer Success leadership in addition to core Sales functions

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As a Sr. GTM Leadership Enablement Program Manager, you are a visionary strategist responsible for designing and scaling the development experience for our global sales and success leadership. You serve as a critical force multiplier, equipping frontline and second-line managers with the coaching frameworks, operational rhythms, and AI-powered insights needed to drive consistent team performance. You are an expert facilitator who bridges the gap between executive strategy and field execution, ensuring our leaders are prepared to navigate a high-growth SaaS environment. This position is an individual contributor role reporting to the VP, GTM Enablement. Responsibility Lead the end-to-end strategy, curriculum design, and global iteration of the New Manager Onboarding Bootcamp and leadership certification programs Architect continuous learning journeys for tenured sales leaders, including executive offsites, peer learning circles, and advanced methodology refreshers Partner with GVPs of Sales and Customer Success to align leadership development with global business priorities and the GTM operating model Establish and govern a global coaching certification program that standardizes pipeline inspection, forecasting discipline, and performance management Collaborate cross-functionally with Sales Ops, Product Marketing, and HRBPs to ensure leadership programs reinforce key business initiatives and tools Utilize AI-driven performance data and engagement scores to diagnose manager skill gaps and design targeted, high-impact interventions Define and report on high-level success metrics including manager time-to-productivity, rep ramp acceleration, and downstream revenue impact Facilitate live and virtual sessions with high executive presence, serving as a credible advisor to senior GTM stakeholders Maintain a multi-year roadmap of leadership enablement priorities and present progress to senior leadership on a recurring basis Mentor and coach other members of the Enablement and People teams on best practices for leadership development and adult learning theory Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Bachelor’s degree in Business, Education, Communications, or a related field 12+ years of experience in sales enablement, sales leadership, or GTM strategy and operations 5+ years of experience specifically focused on leadership development or manager enablement for a global organization Experience with modern sales methodologies such as MEDDPICC, Command of the Message, or Force Management Experience designing and delivering high-impact, cohort-based development programs for executive-level audiences Preferred Advanced degree in Organizational Development or an MBA Direct experience as a frontline or second-line sales leader in a high-growth SaaS environment Professional coaching credentials such as ICF or CTI and formal facilitation certifications Deep familiarity with enablement technology stacks including Highspot, Mindtickle, Gong, or similar AI-powered platforms Demonstrated success in supporting Customer Success leadership in addition to core Sales functions Expert-level ability to influence senior stakeholders and drive organizational change without direct authority Experience using AI-powered analytics to measure the ROI of global enablement programs Wage Transparency Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience. Based on applicable legislation, the below details pay ranges in the following locations: California: $146,400.00 - $235,375.00 base salary This role is also eligible for the following: Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance. Stock: This role is eligible to receive Restricted Stock Units (RSUs). Global benefits provide options for the following: Paid Time Off: earned time off, as well as paid company holidays based on region Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment Retirement Plans: select retirement and pension programs with potential for employer contributions Learning and Development: options for coaching, online courses and education reimbursements Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship. Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice States Not Eligible for Employment This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming. Equal Opportunity Employer It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category. EEO Know Your Rights poster #LI-Hybrid

Sr. Gtm Leadership Enablement Program Manager

What you'd actually do

Skills

Required

Nice to have

What the JD emphasized