Sr. Staff Genai Content & Conversational Designer, Monetization

Pinterest Pinterest · Consumer · San Francisco, CA · Design

This role focuses on designing conversational experiences for a multi-agent AI-powered business assistant on Pinterest, targeting merchants and advertisers. The designer will lead strategy, improve prompt management, and collaborate with cross-functional teams to create cohesive AI-driven user experiences for business products.

What you'd actually do

  1. Lead conversation design and strategy for a multi-agent AI powered Pinterest Business Assistant to help business users (merchants, advertisers, and agencies) create inspired content, connect with customers, and achieve their business goals
  2. Act as the voice of the user by becoming an expert in our business products and leveraging research to inform the design of the AI assistant
  3. Drive improvements in prompt and skill management, owning the process from conception to production, and rapidly adapting to new technologies
  4. Collaborate cross-functionally with researchers, product managers, engineers, and stakeholders to establish conversational, cohesive experiences with a unified voice
  5. Apply systematic thinking to your work, contributing to scalable, consistent design patterns, and participating in critique to strengthen your designs

Skills

Required

  • user-focused product conversation and content design
  • shaping content for multi-disciplinary projects
  • LLMs
  • prompt shaping/engineering
  • working on AI product flows
  • agentic systems
  • content design
  • design thinking
  • product strategy
  • leading multiple complex work streams
  • mentor and help lead content design craft and skills especially with emerging technologies

Nice to have

  • Bachelors degree in design, technical writing, a related field or equivalent experience

What the JD emphasized

  • multi-agent AI powered Pinterest Business Assistant
  • agentic systems
  • prompt shaping/engineering
  • working on AI product flows
  • define success metrics for novel AI features
  • building trustworthy, high-impact AI systems

Other signals

  • multi-agent AI powered Pinterest Business Assistant
  • conversation design and strategy
  • prompt and skill management
  • working on AI product flows and with agentic systems