Staff Applications Engineer, Learning & Development (r5053)

Shield AI Shield AI · Defense · San Diego, CA +2 · Applications Engineering

This role focuses on accelerating customer adoption of Shield AI's Hivemind autonomy software through technical training and enablement. The engineer will become an expert in the software stack, develop training materials, deliver instructor-led training, and translate product complexity into learning experiences. They will also collaborate with internal teams and travel for customer site visits.

What you'd actually do

  1. accelerate customer adoption of Hivemind through world-class technical training and enablement
  2. become a deep expert in the Hivemind software stack and serve as a trusted resource for customers learning to build autonomy with Hivemind
  3. develop and maintain training materials
  4. deliver instructor-led training
  5. help translate product complexity into clear, effective, mission-relevant learning experiences

Skills

Required

  • mastering complex autonomy software
  • building cutting-edge training content
  • leading in-person training engagements with customer engineers and technical stakeholders

Nice to have

  • customer success
  • software
  • autonomy